IBM MQ/MB/ INFRA SPECIALIST

Surya

Hand Phone: +966*********

Email: addg6v@r.postjobfree.com

Email2: addg6v@r.postjobfree.com

Summary

üAbout 13 years of experience in ESB technologies (WMQ/IIB10) Administration and very good working knowledge in Websphere Message Broker and WAS (websphere application server) on Distributed platforms.

üExperience in administering and monitoring MQ objects on various distributed

platforms such as IBM AIX, RHEL, HP-UX,Solaris and Windows Server

üHands-on experience in all versions of IBM MQ Series starting from version 5.3 to the latest version 8.

üAbility to administer the message objects associated with all Websphere MQ objects such as Queues, process definitions, Channels and Listeners.

üInvolved in creation of Queue Managers, Queues, Channels and process definition.Handling Dead letter queus (DLQ) with DLQ handler.

üEnabling Triggering on MQ Queues based on the requirement of various interfaces

üGood experience with MQSeries Clustering and implementing Security.

üCreated Clusters of Queue Managers in order to simplify the overall administration process and to achieve workload balance

üExtensive experience in providing 24/7 on-call support for continuous availability of middleware technologies of MQ,MB,WAS, Analyzing and troubleshooting problems related with installation of WebSphere application server, Starting/Stopping of servers, Application installation, and configuration of Web server with Application.

üGood Knowledge on GDF(Global Delivery Framework) which was being implemented by IBM. Trained by IBM on GDF . Very good knowledge of ITIL as well.

üStrong debugging and problem solving skills with excellent understanding of system development methodologies, techniques and tools.

üTrained by IBM-India, ASDP(Advanced Skill Development program) for advanced learning on MQ and MB and IBM DataPower and IBM BPM (Business process management)

üDefect prevention planning (DPP) analysis on the regular and repeating issues to avoid them.

Experience

Working as Middleware Consultant and Application Support analyst for Riyad bank, Saudi Arabia since July 2016.

Worked as MQ/MB Administrator for IBM, South Africa from Feb 2014 to July 2016.

Worked as a Systems Architect for IBM, U.A.E from Dec 2012 to August 2013.

Worked as a Technical services professional for IBM, India from Nov 2005 to Sep 2012.

Educational qualifications

AMIME (Associate Member of Institution of Mechanical Engineers), Mumbai in the year 2000.

DME (Diploma in Mechanical Engineering) from SBTET, Hyderabad in the year 1997.

S.S.C (Secondary School Certificate) from the Board of Secondary Education in the year 1994.

Professional Certifications

IBM Certified System Administrator – WebSphere MQ V6.0

IBM Certified System Administrator – WebSphere MQ V7.0

IBM Certified System Administrator – WebSphere MB V6.1

Technical Skills

Operating Systems : Windows NT UNIX and Z/OS

MOM : MQSeries Server5.3, 6.0 and 7.0 and v8, MB5.0, 6.0,7.0 &8 and IIB10

Professional Experience

9. Project Name: Riyad Bank, Saudi Arabia

Duration: Aug 16 – till date

Client: Riyad Bank, Saudi Arabia

Role: Middleware Consultant

Team Size: 2

Responsibilities:

üHandling daily production issues for IIB10 by identifying the bugs in the esql code and sit with IIB developer to fix the issue whenever necessary.

üRun SQL statements to check data consistency and work with Oracle developer to fix data for back end systems.

üMigration of Qmgrs and MQ objects and MQ Upgrade and applying fix packs for MQ andIIB10.

üAttend release management meeting every week and deploy the CR's following the Change

Management process.

üFollowing incident management and problem management process for regular issues.

üPerform root cause analysis and fix the issues accordingly.

ü24X7 consistent service delivery of the agreed upon SLA’s.

8. Project Name: Shoprite stores, South Africa

Duration: April 16 – July16

Client: Shoprite, South africa

Role: IBM Websphere MQ/MB Administrator

Team Size: 3

Responsibilities:

üTroubleshooting MQ and Message Broker Issues (Error logs, MQRC Codes and FDCs) for production and non-production environments.

üImplemented the SSL for MQ in the clustered environment of Shoprite.

üSoftware installations, applying fixes and upgrades to middleware/SOA technologies

7. Project Name1: RSA Insurance, UK

Project Name2: Royal Bank of Scotland (RBS)

Duration: Feb 14 – Mar 16

Client: IBM, South Africa

Role: IBM Websphere MQ/MB Administrator

Team Size: 3

Responsibilities:

üMQ configuration and health check on various platforms that is Windows, AIX and ZOS(Mainframes)

üBuilding Qmgrs and MQ object creation.

üMigration of Qmgrs and MQ objects (Host to Host / Qmgr name change) MQ Upgrade.

üTroubleshooting MQ Issues (Error logs, MQRC Codes and FDCs).

üBacking up messages and Testing.

üHandle Queue Manager operations(creation, migration and upgrade).

üEnsuring consistent service delivery of the agreed upon SLA’s.

üExperience in operational 24x7 support, best practice trouble shooting, monitoring, and maintenance.

üAdept at developing effective policies and procedures, project documentation, as well as technical and business specifications.

üTroubleshooting and debugging errors and problems for all applications by going thru the JVM logs.

üHealtch Checks and CIRATS issues (Compliance and APAR management)

üDR exercise; change management,incident management and problem management

6. Project Name: Etihad Airways

Duration: Dec’12 – Aug13

Client: IBM, UAE

Role: System Architect

Team Size: 4

üChange and Incident Management within SLAs in the role of SME.

üImplementing Multi instance concept of MQ v7.5.

üSetting up pre-requisite for deployment of flows/bar files.

üDeployment of bar files and testing the application using SOAP Xml.

üInstallation and Configuration of Message Broker 8 and WAS8.

üWebSphere administration and Environment Support.

ü Deployment of several Enterprise Applications in a clustered environment with failover support.

üTesting the deployed services using SOAP UI Testing tool.

üLoad test using Jmeter.

üDraw reports from Database using SQL queries.

üRun user and service traces and fix the issues if any.

üTroubleshoot Infrastructure and Application issues related to MQ/MB

Assist the team in identifying issues and in preparing Root Cause Analysis for major incidents/problems.

5. Project Name: Danone

Duration: Feb’11 – sep 12

Client: IBM, India

Role: Technical Services Professional

Team Size: 8

Responsibilities:

üInstallation, Upgradation Migration of WMQ and WMB.

üMaintenance and support MQ and MB and its objects(queues, channels and queue managers etc) and components of broker(Restart EGs etc)

üChange and Incident Management.

üImplementing Multi instance concept of MQ v7.

üDeployment of bar files.

üRun user and service traces.

üTroubleshoot Infrastructure and Application issues related to MQ/MB

Assist the team in identifying issues and in preparing Root Cause Analysis for major incidents/problems.

üArchitect/Design Clustering, Work load balancing in client environment

Conduct Product specific Trainings at department level.

üTrained by IBM, COE(center of excellence program) for advanced learning on MQ and MB to go to L4 level of support.

4. Project Name: John Deere

Duration: Dec’09 – Jan’11

Client: IBM, India

Role: Technical Services Professional

Team Size: 5

Responsibilities:

üImplement and support the Web Sphere MQSeries infrastructure in the PRODUCTION, QA and DEVELOPMENT Environment.

üDone the onsite KT for the project for 6 weeks.

üDay to day administration and maintenance of the Web Sphere MQ (including Queue Managers and all interconnecting Channels on our servers (AIX, Linux)

üMQ installation, configuration and health check on aix and linux platforms.

üBuilding Qmgrs and MQ object creation.

üMigration of Qmgrs and MQ objects.

üMQ Upgrade.

üTroubleshooting MQ Issues (Error logs, MQRC Codes and FDCs)

3. Project Name: X-trem Service Activity Manager

Duration: June’08 – April’09

Client: Three tier tech, South africa

Role: Middleware Consultant

Team Size: 11

Responsibilities:

üImplement and support the Web Sphere MQSeries infrastructure in the PRODUCTION, UAT / STAGING and DEVELOPMENT Environment.

üDay to day administration and maintenance of the Web Sphere MQ (including Queue Managers: 800+ (Prod: 200+), Queues: 10000+ and all interconnecting Channels on our servers (Solaris, Linux, zLinux and W2K)

üMQ installation, configuration and health check on various platforms.

üBuilding Qmgrs and MQ object creation.

üMigration of Qmgrs and MQ objects (Host to Host / Qmgr name change) MQ Upgrade.

üTroubleshooting MQ Issues (Error logs, MQRC Codes and FDCs).

üBacking up messages and Testing.

üAuthorization of objects.

üHandle Queue Manager operations(creation, migration and upgrade).

üMonitoring of the queues, channels which needs to be up 24X7 for business critical.

üExtensive experience with Linux OS.

üAdministrate and Managing Appwatch.

üEnsuring consistent service delivery of the agreed upon SLA’s.

üTrack record of increasing responsibility in systems infrastructure and project management.

üExperience in operational 24x7 support, best practice trouble shooting, monitoring, and maintenance.

üDemonstrated ability to manage multiple high-profiles, complex projects and implement with minimal disruption to end users.

üAdept at developing effective policies and procedures, project documentation, as well as technical and business specifications.

üBMC & Appwatch Monitoring Tools

üDocumentation of all procedures and any other important issues

2. Project Name: CUSTOMER INTEGRATOR

Duration: Nov’06 – May’08

Client: Three tier tech, South africa

Role: MQ Administrator

Team Size: 4

Responsibilities:

üAdministration and Configuration of WebSphere MQ 5.3 & 6.0 & IBM Websphere 5.1 & 6.0 on different environments like Windows, AIX and Z/OS.

üProviding 24/7 support.

üMonitoring the MQ environments through Appwatch, Qpasa & MBEXI.

üCreated and configured Local Queue Managers and Remote Queue Managers including Queues.

üHaving good skills in shell scripting and MQSC scripts.

üProviding Weekly, Monthly Metrics and SLA tracking.

üAssign and work on Remedy tickets on a day to day basis.

üEnsuring quality of delivery from offshore teams.

üWorking on Weekly schedule Maintenance and upgradation of MQ Series.

üFirst level escalation contact for technical and functional.

üWebSphere Enterprise Application Deployments.

1. Project Name: CNA

Duration: June 05 – Oct’06

Client: Three tier tech., South Africa .

Role: MQ Support Engineer

Team Size: 19

Responsibilities:

üInstalled and configured MQ series server on Windows 2000

üDesigned distributed queuing client server architectures and configured MQ

üConfigured MQ Series queue managers, cluster and queue manger objects viz., queues, channels etc.

üCreated channels to connect from Windows MQ client to Windows MQ Server

üPerformed administration tasks using MQSC Commands.

üGiving production support includes solving incident tickets and service requests

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