Kristina Castorena

***** ********** *** ********, ** 93552

909-***-****

addg3a@r.postjobfree.com

Medical Assistant

MA with experience in a multi-physician medical practice and additional healthcare experience as an PT. Known for dedication to providing premium patient care. Skills include:

Medical Front Office

Medical Records

Data Entry

CPR Certified

Pre-Ops

Patient Relations

Venipuncture

Labs

Injections

Hospital Follow-ups

Patient Scheduling

Infection Control

EKG Operations

HIPAA

Insurance Eligibility

Education

Medical Assistant (MA)

Phlebotomy Tech (PT)

Certified in First Aid and CPR

High School Diploma, COLTON HIGH SCHOOL, Colton, CA

Professional Experience

Heritage Sierra Medical Group, Palmdale, CA

Medical Assistant, 12/2009 to Present

Serve as a key member of interdisciplinary healthcare team at a busy medical practice. Assist MDs as well as PA. Ensuring optimal patient care and smooth daily office operations. Key Results:

Praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments and maintaining medical records) that allowed doctors and nursing staff to focus on the health concerns of their patients.

Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis and urinalysis).

Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.

Helped implement practice’s quality assurance and control program. Efforts ensured compliance with HIPAA and OSHA regulations; improved patient satisfaction.

Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.

Referral Coordinator: maintain on going tracking and appropriate documentation on referrals. Assemble information concerning patient’s clinical background and referral needs per referral guidelines, provide appropriate clinical information to specialist. Present necessary medical information such as history, diagnosis and prognosis. Review details and expectations about the referrals with the patient. Ensure referrals are addressed in a timely manner. Establish and maintain relationships with identified service providers.

Octapharma Plasma, Colton, CA

Medical Assistant, 5/2009 to 6/2009

Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis and urinalysis).

Collected patient blood samples in a safe, sanitary manner for diagnostic testing as a certified phlebotomist.

Helped implement practice’s quality assurance and control program. Efforts ensured compliance with HIPAA and OSHA regulations; improved patient satisfaction.

Heritage Sierra Medical Group, Palmdale, CA

Medical Assistant, 5/2009 to 6/2009

Completed 160 hours, customer service, took vital signs, pulled and filed medical records, EKG Operations and referrals.

Praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments and maintaining medical records) that allowed doctors and nursing staff to focus on the health concerns of their patients.

Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections and diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis and urinalysis).

Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.

Helped implement practice’s quality assurance and control program. Efforts ensured compliance with HIPAA and OSHA regulations; improved patient satisfaction.

Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.

The Children’s Place, Ontario, CA

Cashier, 10/2005 to 7/2006

Customer Service, Responsible for inventory, sales, trained employees, stocked merchandise

Skills:

Strong customer service focus

Effective verbal and written communication skills

Teamwork orientation

Organized and able to manage competing priorities

Good judgment

Resourcefulness in problem solving

Able to take and follow through with delegated tasks and accountability

References available upon request

Contact this candidate