Miranda Sarousi Mobile: 603-***-****

Email: addg25@r.postjobfree.com

Location: 55 Green St Apt. B104 Clinton, MA 01510

PROFILE

Dynamic professional with progressive experience in developing and delivering HR and payroll processing, administrative strategies in support of business operations, organizational capabilities and competitive advantage. Strong multi-tasker with the ability to build relationships, provide superior executive support and effectively manage back-office operations. Thrives in challenging and fast-paced office environments while remaining customer and results focused. EDUCATION

Keene State University Graduated: May 2015

Degree: Bachelors of Science – General Science GPA: 3.5 EXPERIENCE

The Davis Companies Jun 2018 – Mar 2020

● Assisted the program manager in employing and managing over 190 contract employees.

● Spearheaded the organizational process for the onboarding and orientation of the employees at the client locations.

● Created multiple FAQs for both employees and managers regarding several different topics including but not limited to: Training, Benefits, and New Hire Introductions

● Managed payroll and benefit requests for all contract employees at the site.

● Coordinated the hiring process between clients, recruiters and candidates from candidate submission to placement

● Acted as the main point of contact for all potential employee concerns

● Established a training program for coworkers for continued business development. The Dekk Group, LLC (Nov 2017 – Jun 2018)

Payroll Representative Jan 2018 – Jun 2018

HR and Payroll Admin Nov 2017 - Jan 2018

● Managed and processed payroll for 300-500 employees of a multi-state franchise company on a weekly basis.

● Executed multiple requests and projects simultaneously while prioritizing based on business needs. Ensured clear communication and objectives. Secured strict deadlines.

● Executed superior planning and organizational skills with a proven capacity to partner on internal teams towards unified goals.

● Conducted full cycle on and off-boarding and for multiple stores within a national company.

● Displayed diplomacy and discretion when addressing a wide array of complex and confidential situations.

● Tracked record of establishing new standards and procedures that streamline interactions and communication across teams.

TJX Companies

Contract HR Admin. Aug 2017 - Nov 2017

● Processed unemployment claims and facilitated field employees with the hearing process within multiple states.

● Processed and filed confidential information with the utmost discretion and care.

● Assisted with the sorting and distribution of mail for a high-volume company and department. Independence Medical

Customer Service / Order Entry July 2016 - June 2017

● Processed secure high-volume orders for government entities.

● Experienced with multi-line phone system and high-volume calls.

● Assisted clients’ by providing excellent customer service through problem solving and fast and friendly service.

● Abiding by the company policies and federal regulations and working closely with the operating administration and other co-workers.

Securitas

Reception/Security Aug 2015 - July 2016

● Coordinated appointments with executives and foreign national visitors both onsite and at other client locations.

● Arranged travel to and from other client sites for employees and visitors alike.

● Maintained log of daily occurrences and compiled written reports when required.

● Processed visitor badges and managed access entry to the client site by reviewing cameras.

● Assisted employee concerns by both the multi-line phone system and in personal. Michaels Arts and Crafts (Aug 2011 - July 2015)

Manager Aug 2014 - July 2015

Cashier Aug 2011 - Aug 2014

● Improved performance via timely interventions, coaching, associate reviews, goal setting and candid conversations.

● Trained next generation retail leaders and actively recruited top talent to increase bench strength and scale operations.

● Created recruitment strategies to meet the demanding needs of the business.

● Involved in multiple aspects of the candidate sourcing process including interviewing, new hire orientation and training.

● Performed on the floor coaching and mentoring of employees to enable them to reach peak personal performance

CORE COMPETENCIES

Business Operations Talent Management

Interview/Hiring Onboarding/Orientation

Employee Relations Team Building

Employee Development/Training ADP Workforce Now

Multi-State Payroll Processing E-Verify

Microsoft Office Suite SAP HR

Bullhorn Teams/Vonage

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