Friendswood, TX 77546
Experienced professional with several years of service in accounting and banking related roles. I have experience working with an Accounting ERP system to process invoices and to perform research due to discrepancies in payments. I accurately complete my work within strict deadlines to provide timely processing of payments and billing. I have a proven track record of providing excellent customer service via written correspondence and telephone to clients. I am very team oriented through sharing ideas and experience as well as training new and existing employees. Throughout my work history I have attained excellent problem solving skills, have become more detail oriented, highly creative and adaptable to a changing environment. I am not afraid to implement change or raise my hand when necessary.
Accounting skills, data entry, and strong customer service skills
Computer software programs, including Microsoft Office: Word, Excel, Power Point, Outlook, and Publisher).
Excellent word processing skills - 36+ wpm and Data entry, 10-key
Baker Ripley- Accounts Payable Specialist II 9/2019- present
Accurately manage spreadsheets for utility payments, contractors, instructors, mileage and travel, bank drafts, research data for payment history, apply vendor information for new identification to Contracts and Procurement, review purchase orders for accuracy, audits of keyed invoices
Direct communication to internal and external vendors by email and phone
Texas Health and Human Services Commission-MEPD Specialist 11/2018-6/2019
Case worker for issuing or denying Medicare and Medicaid benefits for the elderly. Research and cross reference income, bank account statements, resources, life insurance and burial policies to ensure the ongoing benefits for elderly and/or disabled individuals
(Westlake Chemical) Contract Accounts Payable Clerk through accounting Principals 3/2018-10/2018
Harris County Auditor's Office 06/2011- 12/2017
Accounting Clerk – Houston, Texas
Accurately prepare payments for attorney fees, court service claims and other County related accounts payable invoices into the ERP system
Performs complex research using internal records and interfacing with internal departments to resolve inquiries addressing sensitive issues.
Analyzes and Researches discrepancies in Accounts Payable vouchers to provide excellent customer service to our attorneys and County departments
Utilizes the Accounting ERP system to process invoices to ensures that payments are made on time
Provide assistance and training to new employees as well as participates in specials projects and other duties in our department
Guaranty/BBVA Compass Bank 11/2008-5/2010
Bank Teller-Houston, Texas
Provide excellent customer service to banking clients for all of their transactional needs
Retrieved pertinent information from new and existing clients and created new accounts and closed accounts when necessary.
Ensured that all data was valid after entering client account data into the system
Performed general office duties through written correspondence and telephone
Order and process cash for vaults; manage banking center as needed
Wachovia Bank 4/2007-11/2008
Bank Teller – Houston, Texas
Served as a teller who provided excellent customer service to customers by opening and closing accounts, administer banking needs, providing overall banking services to clients
Regularly greeted customers and ensured that I met all of their banking needs with the highest level of professionalism
Met performance goals by ensuring that quotas for new accounts were reached as well as maintaining a high level of existing accounts
San Jacinto College - Houston, TX GPA: 3.0
Brightwood College 8/2018- May 2019
Medical Office Specialist