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Property Manager Customer Service

Location:
Reynoldsburg, OH
Salary:
50,000
Posted:
May 28, 2020

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Resume:

*** **** ******** ****., ***** OHIO

614-***-**** addg19@r.postjobfree.com

SCOTT CASKEY

SUMMARY OF QUALIFICATIONS

Dedicated property management professional with over 22 years’ experience as a Property Manager. Successfully managed up to 470 units in type A, B and C apartment communities. Proven record of increased revenue and occupancy rate while reducing overall operating budget. Created and directed winning professional staffs. Provided exceptional customer service to residents, vendors, contractors and other external customers. Consistently, exceeded owner’s expectations.

WORK OF EXPERIENCE

2011 – Present: Pendleton Lake Apartments, Pickerington Ohio

Regional Property Manager

Managed day-to-day operations of a 256 unit apartment community. In addition, overseen operations of a 256-unit sister apartment community. In addition overseen three other communities with increase occupancy, increased revenue and team building.

Increased occupancy rate by 30% during employment, property has remained 98-100% for the past six years under my guidance.

Increased revenue by 41%.

Reduced annual operating budget by 35%.

Discussed with client terms and conditions for providing management services

Prepared rental agreements for lessees and collected specified rents

Arranged for alterations to, or maintenance, upkeep, or reconditioning of property as specified in lessee's agreement

Employed, or contracted for services of, security, maintenance, grounds keeping personnel and onsite management personnel

Directed preparation of financial statements and reports on status of properties occupancy rates and dates of expiration of leases, collection of rents, posting of rents and accounts payable.

Assisted with eviction of tenants in compliance with court order and directions from lawyer and owner

2009-2011 Sterling Place Apartment Columbus, Ohio

Property Manager

300-unit Upscale Community

Supervised a professional staff of employees

Provided high level customer service in a high traffic, on-demand environment retained a high level of occupancy 94-97%.

Provided positive community relations, responsible of rent collections, posting of rents and accounts payable.

2007-2009 Thurber Square/Thurber Gate Columbus, Ohio

Property Manager

•220-unit apartment community.

•Responsible for leasing, renewing and marketing, rent collections, posting of rents and accounts payable.

•Increased occupancy rate by 17% during first 90 days of employment.

•Turned property from a “D” property into a “C” property within 60 day time frame.

•Overseen maintenance, contracted for services, security, grounds, keeping personnel and on site management personnel.

•Directed preparation of financial statements and reports on status of property, worked with attorney for eviction and collections for the property.

2005-2007 Lakeview Square Dublin, Ohio

Property Manager

470 Upscale apartment community.

Increased occupancy rate by 30% during employment.

Increased revenue by 25%.

Reduced annual operating budget by 25%.

Discussed with client terms and conditions for providing management services

Prepared rental agreements for lessees and collected specified rents

Arranged for alterations to, or maintenance, upkeep, or reconditioning of property as specified in lessee's agreement

Employed, or contracted for services of, security, maintenance, grounds keeping personnel and onsite management personnel

Directed preparation of financial statements and reports on status of properties occupancy rates and dates of expiration of leases, collection of rents, posting of rents and accounts payable.

Assisted with eviction of tenants in compliance with court order and directions from lawyer and owner

2002-2005 Watkins Glen Apartment Marysville, Ohio

Property Manager

220 unit upscale apartment community

Consistently met NOI monthly goals

Developed several marketing campaigns to attract new tenants

Prepared periodic inventory of building contents and property condition, and forwards listing to owner for review

Contacted tenants in regards to past due accounts, rent collections, posting of rents and accounts payable.

Purchased supplies and equipment for use on leased properties

1997-2002 Water’s Edge Apartments Columbus, Ohio

Property Manager

Managed day-to-day operation of a 470 unit community

Supervised a professional staff of employees

Provided high level customer service in a high traffic, on-demand environment

Provided positive community relations, responsible for rent collections, posting of rent

and accounts payable.

COMPULLS

Excelled in the use of Microsoft Office Products, MRI, Rent Roll, One-Site, and Yardi.

EDUCATION

1982-1986 University of Kentucky Lexington, Kentucky

Bachelor’s Degree/ Business Management

2005 Hondro’s Real Estate College Columbus,

References:

Judy Davis, Watkins Glen Apartments 941-***-****

Alisa Kennedy, Lakeview Square 614-***-****

Kristen Blumling, Sterling Place Apartments 614-***-****

Cotton Stock, Pendleton Lake East 614-***-****

Kelly Farmer, Pendleton Lake East 614-***-****



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