WENDY MARAVILLA

addg0f@r.postjobfree.com 415-***-****

To gain experience with an establish company with long-term goals and where I can apply my skills and knowledge.

Experience

Operations Administrative Assistant Apr 2017 - Present AstraZeneca, Redwood City, CA (US)

Provided accurate and effective administrative support to managers, and coordinate duties with other administrative associates to provide seamless support to the firm. Manage multiple schedules with heavy calendaring of complex meetings. Arrange, coordinate and support meetings, events, caterings, and activities both offsite and onsite. Scheduling interviews, new hire materials are arranged for new hire onboarding for new employees or off boarding of employees scheduling conference rooms, order refreshments if appropriate. Helping to finish production orders and creating labels for QC samples and bulk materials. Assisting QA with batch records

(reviewing/verification and scanning/attaching) Participate in FDA audits and other regulatory inspections, as needed. Generate, disseminate and maintain documents and information. General office responsibilities create and prepare presentation materials, assist with special projects. Review and recommend changes to our company policies. Schedule travel for staff, process payment and expense reports, maintain file, order department office supplies, fully utilize PC/MAC and software applications. Audit Support Specialist I Jan 2014 - Apr 2017

Health Plan of San Mateo, South San Francisco, CA (US) Assist in preparing documents for audit submission/CAP by: o Reviewing audit materials and becoming familiar with document requirements for each specific audit: Develop and implement a process for gathering documents electronically, with guidance from audit lead, implement document naming convention for audit files. Ensure documents meet basic requirements for submission, e.g. within audit time frames, the proper type of document

(policy, minutes, log, table), etc. Coordinate all logistics for the on-site audit including: Scheduling interviews, scheduling conference rooms, order refreshments if appropriate. Develop quality control process to ensure all documents needed are in place, named consistently, and in the proper folders. Assist audit lead in other audit preparation functions including but not limited to hard copy sample preparation for on-site review (labeling, compiling, etc.) and additional document gathering during on-site visit. Implement tracking tool to ensure all documents are submitted. Work with MIS to transfer files onto CDs for submission. Meet all deadlines for audit submission. Perform other duties as assigned. Facility Administration Support Assistant I Provide clerical support for printing production for all departments. Print in-house directories and assist with special projects as required. Handle binding operation accurately and completely; bind directories for in-house operation as needed each day. Provide clerical and/or special support to Administrative Services I.D. Card Section; backup as needed. Accurately and completely perform daily Member I.D. cards processing and Welcome Packet preparations. Provide primary backup coverage and/or break relief for Floor Receptionist as well as Mail Room operations. Complete special projects as assigned; mail out projects as assigned by Marketing Department. Accounts Receivable Representative Aug 2011 - Apr 2013 Better Home Products, South San Francisco, CA (US) Provided administrative assistance to the accounts receivable department. Responsible for answering incoming calls and directing them to appropriate individuals as needed. Resolving questions for customers as they call in. Mail -- Retrieve and sort mail daily as well as handle outgoing office mail and packages through FedEx and USPS. Maintain office supply and printer supply inventories. Process all incoming vendor payables: Review invoice for accuracy, match to PO and Packing slip where necessary, and enter into the system. Provided teamwork - Effectively work with sales, service, finance, and operations personnel to assist with projects as necessary. Office Operations/Doc and Loan processor Oct 2007 - Jul 2011 Saxe Mortgage Company, Daly City, CA (US)

Jack of all trades for commercial and residential loans. Review and confirm loan terms with clients (Loan program, loan amount, interest rate, payment amount, shortage of funds at close of escrow, automatic payment, etc.) Tracking for receipt of deeds of trust and title policies and other pending loan documentation. Order flood certifications, appraisals, and ensure receipt of appraisals, credit reports. Maintain borrower files, as well as investor's files updated. Collect, process, and input all mtg. payments (monthly payments, prorated interest payments, principal paydowns, foreclosure and bankruptcy payments & fees.) Deposit payments in to bank; maintain records of payments & deposits. Send late, NSF notices, & other correspondence to borrowers. Distribute funds to investors, broker's, or open trust account for investor funds for future investment. Perform general office and clerical functions, including typing, filing, faxing, copying, record keeping, distribute & post mail, etc. Maintain conference room, kitchen, and office upkeep; arrange refreshments and supplies for client meetings, run errands outside of the office for management.

Doc Drawer/Loan Processor May 2004 - Sep 2007

Transnational Financial Network, San Francisco, CA (US) Commercial, multi-family & residential loans. Draw loan documents in accordance with company policies, procedures, & investors guidelines to ensure salability. Review loan files for discrepancies & resolve accordingly. Order flood, check for impounds, verify fees with broker upon receipt of loan document request forms. Print loan documents prep packages and send email or package to escrow for borrower to sign. Front desk duties, answering phones, customer service, maintaining schedules in outlook, Receive/Distribute/Log/Send out all packages, checks, mail, faxes, funding packages, obtaining verbal Verification of Employment, running credit reports and opening of the office. In charge of communicating with brokers, processing and forwarding proper submissions to the underwriting dept.

Skills & Specialization

Administrative Support, Audits, Customer Service, Mortgage, Outlook, Answering Incoming, Underwriting, Administrative Assistant, Accounts Receivable, Operations Education

Thornton High School Sep 1996 - Jun 2000

High School Diploma

Daly City, CA (US)

Licenses & Certifications

CPR/AED Certified Apr 2020 - Apr 2022

American Heart Association

HeartSaver First Aid Certified Apr 2020 - Apr 2022 American Heart Association