firstname.lastname@example.org / C: 951-***-**** / Corona CA. 92882
PROFESSIONAL SUMMARY: My track record of overseeing regional management, organization, public relations, technical and sales skills, have developed profits for the Hotel Food & Beverage, Advertising, and Engineering Industries.
Microsoft Office – Word, Excel, Outlook, One Note, GPS, Internet, Corel Draw
Trade Show Management
Bilingual in Spanish and English Total Fluency
Partners in IT 2016 - 2019 Current
Field Technician. Part Time. Visiting Department stores across S. California to: Prepare/stage POS hardware and software for deployment. Install, configure, and troubleshoot POS system hardware, network devices and other peripherals. Respond to tickets through ticketing system, on-site and remote support for POS system related issues. Responsible for the tracking and accurately documenting instances of hardware failure, repair, installation, and removal.
Smart Source, CA 2015 - Current
Field Technician Part Time. Traveling throughout the State of California, working for many companies. Systems Upgrades ATM's, Hardware install (PC, Card Reader, Printer, Screen, Touch-pad), Software Upgrade: XP, Windows 7, Windows 8/10 Troubleshooting, Diagnosis. Installed Anti-theft devices, NFC Upgrades, cabling and storage inventory for Diebold. Swapping, deployment, networking PC's, processors, switches, audio equipment and Printer Install Refresh in Chase Banks, department stores, and offices. Water pumps and hydraulics systems. Constantly learning the changes in the technical world.
PeopleMakeUs 2020 - 3 month Contract ending May 7, 2020
Implemental Analyst for all DMV offices in Central and Southern California. Validating that the installation of the payment devices at each DMV office is successfully executed, functional, and consistent with their standards. After education on the hardware, software and cabling components, and with appropriate checklists, this role involved auditing the work done by the installers. They are to identify and monitor issues, documenting lessons learned and advising the client how they continue to get support going forward.
Thor, Inc. 2019-2020
Field Technician for CEThomas a company that provides trusted service and construction for Major Oil Companies, and the Retail, Industrial and Commercial Industries. I was contracted to program POS systems in Chevron Stations for their Loyalty program across the state of CA. Including surveys to find out if they are compliant. Installing routers, thermal printers and programming them as well. Educating the customer the changes of the Rewards program.
Brand Ambassador and Install Technician. Required by state law I visited many companies to explain and install monitors, sensors and central units to detect CO2 leaks for this national provider to the restaurant and hospitality industry.
ADT Security Advisor and Install Technician Service electronic security, fire, access control, CCTV systems, and related security products. Service / Install security system components, hardware, firmware, and software. Educating customer how to use and access system from phone app.
AMS Retail Solutions 2017-2018
Field Marketing Representative for Samsung Appliances. Trained associates and managers on the new updates and new line of appliances in major department stores like JCPenney’s, Best Buy, Home Depot, Costco and other private owned furniture stores.
DTW Downtown Wholesalers, CA. 2015-2016
Territory Accounts Manager for this company that provides water supply needs for distributors and retailers. I worked from a home office and reported directly to my VP. Closing sales, across the U.S, Canada and Mexico. Acquiring new clients and prospecting for new businesses in the Inland Empire and Orange County territory
20/20 Companies, California 2011 – 2016
Brand Ambassador A company that provides sales professionals, to some of the biggest brands in America. My positions have been, Event Manager for their Verizon Fios Project, Brand Advocate for new line of Sony products to the point of running out of product many times in two months. Brand Ambassador for the Univision T-Mobile, Epson & Territory Sales Manager, trained and demonstrated unique features of products to the retail store’s dealer and staff, created brand awareness by interacting with prospective customers and Spanish-speaking customers. (Full – Part Time)
FootPrint Retail Services 2014-2015
Trainer. When Coca-Cola replaced their dispensers in the fast food industry I trained all Personnel, District managers and Store managers how to use this Coca-Cola Freestyle dispenser, that reinvented the fountain beverage experience by offering an array of drink choices in a fun, interactive format.
4U Products by Metalube Corp., Corona, CA. 1997 - 1998
Sales Executive. I successfully opened a new retail market with the president of the company in the auto industry selling auto parts washers EPA approved and increased sales for a cleaner which was developed for the aerospace industry
Cabo Blanco – Hotel, Restaurant, Bar, Grill & Night Club 1986 – 2014
Owner: I managed successfully this boutique Pacific beach Resort and put the town on the map. I handled all phases of purchasing, advertising, promotion, city relations, and construction supervision. Managed and trained hotel personnel. Trained cooks, waiters, hosts, and bartenders to above standard service. Supervised personnel, food and beverage preparation. I directed and managed events & entertainment, catering staff, and managers. 21 employees and 35 to 40 for events of 350 to 600 people (High Season Nov-April. During the slow season, I Managed from U.S.) Sold it in 2014. Due to tourism drop.
Exhibits, Conventions, and Trade Shows in U.S.A. ‘Summer & Fall’ of 1983 - 2013
National Sales Manager. Successfully managed, many booths, demonstrated and trained home products and new inventions across the United States for many different companies and owners. I also managed travel, shipping and show expenses. (Summer season)
EDUCATION: Currently studying on-line Google IT Support for a Google Certification
Pasadena City College (Mechanical Engineering, Tourism) / High School - Edron, British Academy in Mexico City.