Peter Lenton

**** ******** ***, *** *** 503-***-****

Seattle WA, 98122 addfse@r.postjobfree.com

EDUCATION

Bachelor of Science, Business Administration

Hospitality Management, Portland, OR

Western Culinary Institute (now Le Cordon Bleu)

EMPLOYMENT OVERVIEW

Hospitality Industry Experience

General Manager

Hotel Theodore, Provenance Hotels, Seattle, WA. January 2019 – March 2020 153-key boutique Downtown Seattle property. A full-service iconic hotel with renown 120 seat Rider Restaurant, coffee bar, meetings and event space and The Residence. Managed all hotel financial aspects encompassing budgeting, forecasting, all financial data entry and execution accommodating a total property revenue performance of more than $9M annually. Conduct daily, weekly and monthly forecasting and critique of revenue and expenses to ensure GOP is met and exceeded. Accountable for a staff of 140 and reduced staff turnover by 60% by implemented and applied training and development and performance evaluation systems. Led the sales initiative to ensure established goals and objectives are consistently met and exceeded Over my tenure we achieved 100+ REVPAR index through the strategic management and re-negotiation of business transient accounts and retail rates, constant attention to fixed and variable expenses, and proactive sell out strategies maximizing occupancy at the highest ADR. Personally, conduct sales calls and lead the initiative to ensure established goals and objectives are consistently met and exceeded. General Manager

Hotel Lucia, Provenance Hotels, Portland, OR January 2017 – December 2018 127-key original boutique Hotel in Downtown Portland. Responsible for the overall performance and seamless execution of an iconic historic property. Managed all hotel financial aspects encompassing budgeting, forecasting, Revenue Management, and Increased flow through 4% YoY with more stringent cost controls. Achieved well over 100+ REVPAR index through the strategic management of layering in Group base and Business transient accounts. Served as coach and mentor to all division and department heads, accountable in managing staff of 60. Conducted all human resources operations including recruitment, training, discipline, and conflict resolution. Over my tenure our Trip Advisor ranking increased to #12 from #32. Offered promotion to manage larger property within the same portfolio

Hotel Manager

Hotel Lucia, Provenance Hotels, Portland, OR June 2015 – December 2016 Responsible for managing property operations on a day-to-day basis to assure optimum performance and continual improvement in guest service, employees, sales/marketing, property appearance and improvement, and profit/financial control. Responsible for the preparation of property budget and forecasts and managing labor standards and property level expenses to achieve maximum flow through to the bottom-line profit. Supervised all aspects of operations, including Guest services, housekeeping and engineering departments. Responsibilities also include being the loss prevention and second nature chairman. Analysis of P&L reports, setting and controlling labor standards and rooms division expenses, preparing the annual budget and achieving and exceeding revenue goals. Conducted all meetings and correspondence with supplies and vendors. Front Office Manager / Housekeeping Manager

Hotel Lucia, Provenance Hotels, Portland, OR December 1012 – May 2015 Supervised forty-five staff in the front and back of house. Recruited, trained, evaluated, rewarded, disciplined and dismissed staff. Conducted training and development seminars for new employees. Conducted annual performance and evaluations. Implemented SOP’s for guest relation initiatives and elevated the guest experience and personal dealt with guest needs and responded to all reviews.