SUMMARY

SKILLS

EXPERIENCE

JOANNE

JOHNSTON

253-***-**** • addfpt@r.postjobfree.com • Herndon, VA 20170 Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

I have 33yrs of healthcare experience.

In and out of a facility.

Excellent communication skills.

Medical terminology

Compassionate

Detail oriented

Quick learner

Friendly outgoing

Organized

Enjoy helping others

Team player

File and records maintenance

Specimens collection and processing

Data filing and maintenance

Data gathering and processing

Order and payment processing

Collections and invoice processing

Invoice and payment processing

Motivated Assistant Accounts Payable

Manager with 25years' experience. Proven

leader with success in managing multiple

accounts payable professionals. Focused on

supporting rapid growth and expansion by

effectively overseeing the processing of up to

300 invoices each month.

Communication and presentation

Direct patient care and advocacy

Property Processing and Maintenance

O&N General Contractors Lakebay, WA Jun 2011-May 2017 Improved operations by working with team members and customers to find workable solutions. Provided excellent service and attention to customers when face-to-face or through phone conversations.

Performed site evaluations, customer surveys and team audits. Recognized by management for providing exceptional customer service. Improved customer satisfaction by finding creative solutions to problems. Handled all delegated tasks, including scheduling and invoicing. Earned reputation for good attendance and hard work. Death and Dying Care

Private Families Gig Harbor, WA Aug 1991-Feb 2008 Provided end of life care in home to multiple clients and families. Cared for client to end of life, providing all medical care, personnel care and family support. Worked with hospice to ensure that all needs were met. Attended physicians visits, including scheduling and transportation. Cared for family as needed to help through difficult time for all. Took care of all domestic items as needed. Manged medications, dietary needs, wound care, comfort care as required. Was present at time of death to help family through end of life of spouse or parent. To ensure that client was comfortable and pain free and family was able to spend time with them without having to do personnel care or worry about medications, etc. I often cared for 1 person in family then was called back at later date to care for remaining spouse. All my work came from referrals from family members and local hospice organizations. CNA

Gig Harbor Manor Gig Harbor, WA Jun 1987-May 1992 Documented patient intake and dietary requirements and assisted with feeding. Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.

Documented activities and recorded information in EMR system. Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

Responded to patient alarms and needs-assessment requests to identify course of treatment. Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.

Consulted with nurses to develop patient care plans and evaluate treatment options. Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.

Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.

Managed and maintained patient rooms, shared-living areas and nursing stations. Used mobility devices and wheelchairs, walkers lift equipment to carefully and transport patients. Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.

Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.

Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.

Provided personal nursing assistance in pre- and post-operative situations. Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.

Collaborated with interdisciplinary healthcare teams to provide high-quality patient care. Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

Collected specimens, monitored vitals and maximized patient comfort. Documented information in patient charts and communicated status updates to EDUCATION AND TRAINING

interdisciplinary care team.

Exhibited compassionate care and communication regarding issues surrounding death and dying.

CNA: Patient Care

Pierce County CNA Gig Harbor, Washington Jun 1987 High School Diploma

Peninsula High School Gig Harbor, WA May 1980

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