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Manager Engineer

Kolkata, West Bengal, India
May 26, 2020

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Shuvadeep Samanta

Telecom engineer with ** yrs exp in network project management and OAM

AE-794, Sector 1 Salt Lake. Kolkata 700064.West Bengal, India. Cell: +91-980******* / 869-***-**** Home:+91-033-********




Project Mgmt

Machine Learning



Incident Mgmt

Fault Mgmt



SLA Mgmt

Configuration Mgmt



Change Mgmt

Problem Mgmt


NOC Manager at Innovis Telecom

Duration : 3rd August 2019 till 16th November 2019 Location : Nairobi, Kenya

Activities as NOC Manager at Airtel Kenya Managed Services

Supervised Incident Management and Fault Management

Managed outages, service performance requirements as per SLA

Informed management, partners and peers about network performance and service availability and ensured meeting of customer expectations

Guaranteed that system requirements have been properly implemented and procedures carefully followed.

Developed process and procedures within the NOC

Coordination with VSAT and Optical Fiber leased line vendors and warrant end-to-end delivery performance

Made action plans to address specific causes of poor performance and availability

Advisor - Telecom Project Management at Ernst & Young (EY)

Duration : 6th August 2018 till 15th July 2019 Location : Raipur, Chhattisgarh

PMO for Chhattisgarh Infotech Promotion Society (CHiPS) in the Sanchar Kranti Yojna (CG-SKY) project by the Chhattisgarh government.

On site network Project Manager responsible for strategizing and implementing CG-SKY, a state-led initiative to expand telecom network in rural regions.

Responsible for developing state-wide tower rollout (more than 1,500 sites) strategy and smart-phone distribution (more than 5 million) plan

Supervised integration of 4G sites by RJIO in line with project commitments.

Performed technical evaluation and scope definition

Checked regulatory TERM/TRAI compliance of integrated sites.

Reviewing RFP,RFI and RFQ for the solution and supplier selection, including review and assessment of supplier proposals with reasoned recommendations.

Monitoring of and reporting on implementation of agreed strategic initiatives

Manager-Networks at Aircel

Duration: 7th July 2008 till 3rd August 2018 Location : Kolkata, West Bengal

NOC Manager at Aircel Kolkata NOC, leading the Configuration Management (CM), Fault Management (FM) and Performance Management (PM) teams

Lead the planning, design and setup of the Aircel Regional NOC in Kolkata

Developed NOC solution requirements specifications for hardware and software components of the NOC systems

Build a multivendor NOC with Nokia, Ericsson, Huawei and Cisco datacenter.

Implementation of Process Excellence / Business Excellence / Operation Excellence KRA's

Execution of Change Management requests raised by circle BSS and RF Team.

Remote node integration, software upgradation and Release Management.

Handling major Incident Management and Problem Management.

Analyzing Performance Management reports, identify and report on gaps

Introduction of new required RF KPIs along with new measurement and calculation methodologies.

Responsible for automation of day-to-day operations with in-house developed tools

BSS Manager of Kolkata circle along with additional responsibilities of site roll-out and optical fiber deployment and maintenance

At the helm of maintaining availability and performance of BSS and optical fiber equipment.

Evaluate network performance, in particular network availability (uptime)

Coordination with TSG and make certain that customer service is restored within MTTR

Ensure proper preventative maintenance is carried out to minimize faults.

Mapping of the optical fiber route plan in GIS with survey inputs.

Performance monitoring and NMS based provisioning of transmission nodes.

Perform periodic quality checks of trenching and ducting of optical fiber.

Plan Scope Management and create WBS for optical fiber deployment

Plan Cost Management and Control Costs

Perform Qualitative and Quantitative Risk Analysis and Plan Risk Responses

Driving capacity plans working with the business team

Build business case and justification for resource requirements

Manage the escalation process for both technical and management escalations ensuring that all escalations take place in required timescales to ensure optimum service levels.

OSS Engineer at Nokia Siemens Networks

Duration : 1st Feb 2006 to 4th July 2008 Location : Asansol, West Bengal

System Administration of Nokia NetAct OSS4.0 in Vodafone West Bengal Managed Services

Health Check and Integration of BSS & NSS elements to the OSS.

O&M of storage products of EMC & HP and networking products of Cisco datacenter.

Automation of regular tasks by developing Shell scripts and using SQL query.

Regular OSS and datacenter backup [online/offline] and monitoring disk usage and log files.

Involved in Solution Implementation/Commissioning, Software upgrades.

OSS Security Management, Database Management & User Management

OMCR Engineer at Hutchinson Essar South Ltd.

Duration : 28th Feb 2005-31st Jan 2006 Location : Asansol, West Bengal

Worked on Nokia BSC3i and Nokia NetAct OSS3.1

Remote Fault management BTS, BSC and Transcoder

Creation of site, BSC and X.25 link and its integration to the PLMN

Transcoder creation (Ater) and Signalling links between BSC and MSC

Creation of NSEIs at the BSC for GPRS services and its routing to the SGSN

Re-homing of sites from one BSC to another and of BSC from one MSC to another

RF parameter configuration and routine backup of the BSCs

Software upgradation and License implementation of Transcoder, BSC and BTS

Installation and Commissioning Engineer at United Telecoms Ltd.

Duration : 29th July 2002- 25th Feb 2005 Location : Bangalore, Karnataka

Worked on ZTE equipment in CDMA WLL project for BSNL Tarang Network in Maharashtra, U.P (E) and Rest-of-Bengal Telecom Circles.

Project Management, Site Survey, Network Planning

Installation and Commissioning of BSC and BTS.

Performance and Traffic analysis, Capacity Planning

Plan and Monitor Stakeholder Engagement, Estimate and acquire activity resources

Plan Schedule Management, define and sequence activities and estimate activity durations


Bachelor's Degree in Electrical and Electronics Engineering from Visveswaraiah Technological University (2002)

MBA in Marketing and Systems from Sikkim Manipal University (2008)


SIP (Session Initiation Protocol) from Udemy (2020)

VoIP (Voice over Internet Protocol) from Udemy (2020)

Lean Six Sigma Green Belt from Simplilearn (2019)

PMP Training from Cognixia (2019)

ITIL® Foundation from PeopleCert (2018)

SDN (Software-defined networking) from Udemy (2018)

5G Mobile Networks: Modern Wireless Communications from Telcoma & Udemy (2018)

Internet of Things (IoT) from Collabera TACT (2017)


Father’s Name Late Mr. Samarendra Nath Samanta

Date of Birth 11th October, 1979

Passport No. S1113071, Validity 5th April 2028

Languages English, Bengali, Hindi

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