Tendai Nkosa

Villa ** **B Street Jeremiah * Dubai UAE

C: +971-**-***-****, Email addf9z@r.postjobfree.com DOB; 08/03/1988

Barista trainer Dynamic professional with extensive experience in providing personalized customer care and customized coffee delights, Focused on customer satisfaction service excellence and beverage quality.

Core competences

Coffee brewing Ms Office Applications

Latte art Communication

Coffee brewing Cashiering

Espresso blends POS System

Work experience

Barista trainer-Healthy Eats and Treat Dubai UAE 2015 till present

Training newly hired barista, perform cashiering duties and inventory task, monitor wastage and consumption of items, communicating with customer note their preferences and feedback, checking the taste of coffee to ensure quality and maintaining cleanness of the counter and bar.

Head barista- Beans About Coffee Roastery George South Africa April 2014 –June 2015

Provided prompt and reliable coffee service, performed cash handing and cash register functions, maintained a claim presence during periods of high volume, educated customers about our coffee beans.

Barista- House Of flavor Coffee Shop George South Africa Feb 2013- Mar 2014

Provide a friendly customer service, organized the storage area, prepared hot and cold beverages, served the customer, and built relationship with customers.

Education

SCAE-Coffee Diploma –Scottish Barista School 2015

Diploma- business management and administration-the British College Of Professional Management 2005-2007

Certificate IT -Cambridge Institute of Technology 2007-2008

International Certificate In food Safety- futureQuals 2016

References

Nadia Branford General Manager/Owner. Healthy Eats And Treats Dubai

Cell Number +971-**-***-****

Jill Hydra Owner. House Of Flavor George South Africa.

Contact this candidate