Shon Anthony de Rozario

NEO ELITE APARTMENTS

Flat no 308 Third Floor

**/* *************** ****

Electronic City Phase – 1

Doddathoguru

Bangalore - 560100

Mobile #: +965 - 65504719 /+91-963*******.

Email – addf9r@r.postjobfree.com

OBJECTIVE:

Highly motivated and enthusiastic, experienced, trustworthy, and dependable person seeking a position with advancement opportunities where I can utilize my energy, spunk, creativeness and multitasking abilities, skills and my knowledge in order to make money for my establishment and that which will enable me to grow to be a ‘Top notch’ personnel and dedicated to providing quality service to Customers.

WORK EXPERIENCE:

With 16 years of experience in the Restaurant & bar management field with the good knowledge of guest service operations and food and beverage operations. Restaurant Manager July 2018 to February 2020

(Orion Holding Company) (Kuwait)

A Casual fine Dining Restaurant which is an American/Italian Cuisine. The restaurant can accommodate around 120 guests at one time.

• Manage the daily operations of the restaurant.

• Manage administration including scheduling, reports, inventory and customer service.

• Oversee daily operational issues.

• Responsible for team development, communications, sales, profit and cost control management, conceiving and implementing promotional campaign for Restaurant.

• Manage and supervise a team of 35 staff and also supervise the kitchen staff as and when required.

• Resolve all guest concerns, complaints or suggestions in a continuous effort to provide superior guest service.

• Provide courteous service to our guests and be cordial to all Team Members.

• Overseeing restaurant operations, including customer service, wait staff and kitchen supervision, ensuring food and beverage quality, opening/closing, scheduling, and overall management.

• Prepare all weekly and monthly reports in accordance with required quality standards and established deadlines.

Restaurant Manager / Internal Cost/ Quality Auditor September 2013 – May 2018 Golden Spoon group of Restaurants Muscat (Oman)

A fine Dining Restaurant which is a Multi Cuisine. The restaurant can accommodate around 125 guests at one time and also caters for private functions, Theme dinner Parties and outdoor catering as well.

• Manage the daily operations of the restaurant.

• Manage administration including scheduling, reports, inventory and customer service.

• Oversee daily operational issues.

• Responsible for team development, communications, sales, profit and cost control management, conceiving and implementing promotional campaign for Restaurant.

• Manage and supervise a team of 20 staff and also supervise the kitchen staff as and when required.

• Resolve all guest concerns, complaints or suggestions in a continuous effort to provide superior guest service.

• Manage in creating, implementing, and achieving the departmental budgets.

• Provide courteous service to our guests and be cordial to all Team Members.

• Assist the Operation Manager with all restaurant operations, including customer service, wait staff and kitchen supervision, ensuring food and beverage quality, opening/closing, scheduling, and overall management.

• As an internal Auditor I have did recipe costing, cost controlling, Hygiene Checks and Sales Analysis.

• Prepare all weekly and monthly reports in accordance with required quality standards and established deadlines.

Other Experience & Achievement

In addition to the above experience in the same group of restaurants i have opened two new restaurants The Asian Restaurants: - It’s a far Easter Cuisine Restaurant server Chinese, Mongolian, Indoasiean, Thai & Filipino. It was opened to guest on 02 Feb 2015. The Golden Spoon Restaurant: - It’s a Multi Cuisine Restaurant Server Indian, Chinese & Tandoori. It was opened to guest on 07 Jan 2017.

Senior Captain May 2012 – February 2013

Brigade Hospitality, Brigade Metropolis – Regent Club, Bangalore, India Currently working at Regent Club, Brigade Metropolis. A subsidiary of Brigade Enterprises Limited was formed in 2004. Its ventures in the hospitality business include a chain of serviced residences, clubs, hotels, resorts & spas and a convention centre.

Captain February 2011 – April 2012

Hotel Shilton Royale, Bangalore, India

Shilton Royale is a 3 Star, 54 Suite Business Class Hotel with a Lounge Bar, Multi Cuisine Restaurant, Fitness Center and the Board Room.

Restaurant & Bar Supervisor March 2010 -December 2010 La Cocina Restaurant & Bar, Malaysia

A fine Dining Restaurant and Bar which serves Authentic Spanish Cuisine. The restaurant can accommodate around 45 – 50 guests at one time. It also has a sports bar and also caters for private functions, Theme dinner Parties and outdoor catering as well.

• In-charge of running the daily operations of the restaurant and the bar.

• Manage administration including scheduling, reports, inventory and customer service

• Oversee daily operational issues.

• Manage and supervise a team of 15 staff and also supervise the kitchen staff as and when required.

• Resolve all guest concerns, complaints or suggestions in a continuous effort to provide superior guest service.

• Assist in creating, implementing, and achieving the departmental budgets.

• Prepare all weekly and monthly reports in accordance with required quality standards and established deadlines.

Bar Waiter & Bartender June 2007 – February 2010

La Cocina Restaurant & Bar, Malaysia

● Displayed excellent customer service and cash handling skills.

● Mix ingredients to prepare cocktails and other drinks.

● Wash glassware and utensils after each use.

● Provide beer, liquor and wine.

● Responsible for good operation of a bar, receipt and inventory accountability.

● Checked customers' IDs to make sure they met age requirements for alcohol and tobacco purchase and consumption.

● Identify unruly or intoxicated patrons and to solve the problem or seek help if required.

● Mix ingredients according to drink recipes.

● Collect payment and operate cash register.

● Serve food to customers seated at the bar.

● Clean up after customer and clean work area.

● Order and maintain liquor and bar supplies.

● Arrange bottles and glasses to make attractive displays.

● Serve customers in a friendly and helpful manner.

● Order supplies from outside vendors.

Captain March 2006 – May 2007

Grand Maurya Resorts, Mysore, India

A deluxe chain of Family Hotels in Karnataka, Having a small exclusive accommodation and catering service for regular patrons, having the amenities of a 5 star hotel.

● As a captain, handled the sales promotion, guest relations and manage a team of 15-20 staff. Also handled Banquet as and when required.

Captain November 2005 – February 2006

Hotel Palace Plaza, Mysore, India

A business class chain of Hotels in Karnataka, Having a capacity of 45 rooms, banquet Hall and attached bar cum multi cuisine restaurant.

● Was employed as a Captain in a temporary position to gain the much needed exposure and experience in handling various duties in the line of captaincy. Steward September 2003 – October 2005

Hotel Ramanshree, Mysore, India

A 3 star hotels and resorts chain located in Karnataka. Has a capacity of 60 to 70 rooms, 2 banquet halls and multi – cuisine restaurant.

● As a Steward I was assigned duties at the Main Dining Restaurant. Worked on shifts and handled various duties such as room service, cashier, order taking, banqueting, bar attendant.

Steward in Training April 2003 – August 2003

Hotel King’s Park, Chennai, India

A business class hotel catering to business conferences, meetings and Dining.

● As a steward in training I gained exposure in the service area of the restaurant, room service and outdoor catering department.

ACCOMPLISHMENTS:

● Captain for school football team - Runner Up district championship

● Captain for school hockey team - Won Zonal level match

● Athletics – 100mts, 4*100 relay

● Was sports executive for my school

PERSONAL ABILITIES & SKILLS:

● Excellent interpersonal and communication skills

● Strong leadership and team building skills and strong ability to manage and motivate staff.

● Work under strict deadlines, schedule with attention to details.

● Adapt to communicating effectively with customers.

● Dedication and drive as a hard working individual.

● Ability to manage multiple tasks when under pressure.

● Dynamic and result-oriented, self-motivated innovator who leads by example and establishes a professional work environment based on respect.

● Reliable and Responsible

INTEREST & ACTIVITES:

● Playing Football, Cricket

● Listening to Music, Watching TV

● Dancing

LANGUAGE PROFICIENCY:

English: Read, Write, Speak

Hindi: Speak

Kannada: Speak

Tamil: Speak

EDUCATION:

● High School.

PERSONAL INFORMATION:

Name : Shon Anthony de Rozario

Date of Birth: 18th May, 1985

Nationality: Indian

Cast: Anglo Indian – Roman Catholic

Sex: Male

Marital Status: Married

Resident Card No: 285*********

License Number: 94704101- Valid till 17/09/2025

REFRENCES:

Would be furnished upon request

I trust and believe that the information given above is true and accurate to the best of my knowledge.

Shon Anthony de Rozario

Bangalore

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