Manager Assistant
Resume:
LOUISA MARIE COLLADO TORRES
Address: Sta. Cecilia, Aringay La Union Philippines
Cell phone Number: +639*********
E-mail: addeu6@r.postjobfree.com
OBJECTIVE:
To continue my career with an organization that will utilize my MANAGEMENT, SUPERVISION & ADMINISTRATIVE skills to benefit mutual growth and success.
Key Responsibilities Area
Counter Manager
Cleanliness and Sanitation Manager
DCS Manager- in charge of keeping files and documents organize, safe and properly disposed
CSAT Manager- in charge of preparing Customer Satisfaction Survey Forms, conducts the Survey and making Analysis for the Survey.
Bee Happy Advocate- in charge of planning and making Store Activities such as Bee on with God, Family Funday, Bee Fit, and etc.
BO in-charge- monitors all Bulk Orders and keeping all BO contracts complete and organized.
Work Experience
JOLLIBEE FOODS CORPORATION
Jollibee La Union Plaza (Gold Store 2018-2019)
Assistant Restaurant Manager 3(January 1, 2020 – Present)
Jollibee La Union SFC Highway (Gold Store 2017-2019)
Presidential Awards for Performance Excellence(PAPE)
Exemplary Performance in Management(2017)
Assistant Restaurant Manager 3(January 26, 2017 – December 31, 2019)
Management Trainee (November 1, 2016 – January 26, 2017)
Jollibee La Union Plaza
Management Trainee (August 1, 2016 – October 31, 2016)
Jollibee Agoo
Administrative Crew/ Service Crew (April 18, 2016- July 20, 2016)
On Job Training:
Ocealink Institute, Inc./2GO Group, Inc.
Actual Shipboard Training
120 hours of Apprenticeship-by-Experience
(APEX) Program (Manila-Bacolod-Iloilo-Cagayan)
December 17-22,2015
Pines View Hotel
Housekeeping Department
(Assigned as Room Attendant and Public Attendant)
Essential Attributes:
Passionate, Responsible, Willing to learn new things
Positive, Hardworking, Respectful,
Fast Learner, Efficient, Effective
Follows Instructions properly
EDUCATIONAL BACKGROUND
Tertiary: Saint Louis College
Carlatan, City of San Fernando, La Union
Bachelor of Science in Hotel and
Restaurant Management
S.Y. 2012-2016
Secondary: San Alberto Magno Academy
Poblacion, Tubao, La Union
S.Y. 2008-2012
SCHOLASTIC ACTIVITIES / ACHIEVEMENTS
Circle of Young Travelers and Hoteliers Organizations
Member(2012-2016)
Circle of Young Travelers and Hoteliers-Baker’s Group
Member (2014-2016), Assistant Head (2015-2016)
Circle of Young Travelers and Hoteliers-Chef's Group
Member (2012-2014)
HRM Week 2015: Battle of the Subgroups Versions 3.0
January 29, 2015
Rev. Fr. Roger Tjolle, CICM Building, Saint Louis College, City of San
Fernando, La Union
SEMINARS AND TRAININGS ATTENDED:
Coca-Cola FEMSA Philippines
July 6, 2017
Postmix Operation and Beverage Quality Training
Jollibee Foods Corporation
July 26, 2016 – October 8, 2016
Basic Operations Training Program (BOTP)
Circle of Young Travelers and Hoteliers
Mach 22, 2016
OJT Seminar: "Landing an entry level position in the Hospitality and Tourism Industry"
OCTA Training and Consultancy Services
November 25, 2015
Food and Beverage Seminar
OCTA Training and Consultancy Services
November 25, 2015
Elegant Corporate Personality: A Winning Edge for Competitive Tourism and Hospitality Global Market
OCTA Training and Consultancy Services
November 25, 2015
Competency Enhancement towards Industry Exposure
La Union Conference and Visitors Bureau Youth Organization
November 13, 2015
1st Provincial Youth Conference
Hotel and Restaurant Management and Tourism Management Department (SLC-SFLU)
October 4, 2014
Front Office Services and Room Service Procedures Seminar-Workshop
Hotel and Restaurant Management and Tourism Management Department (SLC-SFLU)
September 1, 2014
Hotel Familiarization / Ocular Inspection Tour
Professionalism and Work Ethics in the Hospitality Industry
September 13, 2013
Junior Executive Organization with Saint Louis College Educators Association and Department of Labor and Employment
September 22, 2012
Basic Labor Education and Ergonomics in the Workplace Seminar- Workshop
Hotelier de Paris(Center for French Language and Culture Northern Philippines)
July 29, 2012
Personality Development and Career Professionalism
PERSONAL INFORMATION
Birthday: March 31, 1996
Place of Birth: Agoo, la Union
Age: 22
Civil Status: Single
Citizenship: Filipino
Father’s Name: Leonardo A. Torres
Mother’s Name: Francisca C. Torres
CHARACTER REFERENCES
ELIZABETH R. HUFANA
Restaurant Manager
Jollibee Foods Corporation
Operations Department
EUNICE D. GUERRERO, MBA
Program Head
Hotel and Restaurant Management and Tourism Management
College of Commerce, Secretarial and Accountancy
Saint Louis College, City of San Fernando, La Union
JOY ANTOINETTE ALMONINA
Restaurant Manager
Jollibee Foods Corporation
Operations Department
I hereby certify that all above information are true and correct to the best of my knowledge and belief.
LOUISA MARIE C. TORRES
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