CAREER PROFILE

A highly motivated individual with experience in customer service through sales experience coupled with knowledge in business administration, marketing, and management.

Hard-working with focus on time management and accuracy to meet and exceed deadlines

Service provider with a friendly and approachable manner, eager to assist with inquiries and requests

Enthusiastic learner and information seeker that pursues opportunities to develop new skills

Dedicated team player; works cooperatively with colleagues

Experienced with Word, Excel, and Outlook

WORK HISTORY

Territory Manager – Canterbury Coffee - May 2014 to Present

Responsible for maintaining business relationships with clients, as well as growing the territory.

Ensure that personal and company sales goals are met every quarter

Establish bonds with current customers to strengthen the business bond

Coordinate ordering and delivering of products to the customer’s requirements

Work within a team to ensure tasks are completed within designated timeline

Server – Earls Prince George – September 2004 to May 2015

Performed a variety of duties to support the daily operations of the restaurant.

Worked as a server, shift leader, night coach, close coach, and morning preparation

Delivered exceptional, friendly and personalized service

Assisted customers with recommendations and any inquiries about food and drink

Managed end of shift duties; closed the bar, ensured the restaurant was clean and set up for the morning

Consistently adhered to quality expectations and standards

Inside Sales – AJ Forsyth Steel - May 2013 to December 2013

Provided sales services for clients purchasing and fabricating steel

Ensured orders are placed correctly and in a timely manner

Responsible for the coordination of deliveries throughout Northern BC

Placed branch orders between all of the BC locations

Assisted in the design process prior to the fabrication of custom-made steel

EDUCATION

Bachelor of Business Administration - University of Northern British Columbia - September 2008 to April 2012

Grade 12 Diploma – D.P. Secondary School, Prince George - 2006