PROf ESSJOtlA L

SUM M A RY

SKILL S

Rebecca Hutchins

(502 ) 337-055l I E; addep5@r.postjobfree.com - m 2-07 McGowan Ave, Bardstown, Kentucky 40004

Experience<f adm inistrati\ re prn fess ional v.•ell-versed in clerical, accounting and records manag;ement functions. Friendly and reliable team play er w ith excellent judgment, strong critica.l thinking skills and good problem-s.ol\ring abilities. Seeking a new professional challenge in a fa.st-paced environment.

•Data entrJ knowledge • t.lulti-.line phone skills

•Subtle and effective sales. skills • r,1cirosoft Office Suite proficiency

•51},· W PM typing skills • Ad'lance-11 clerical kn, ow l edg.e

\'lio RK HISTORY

CU ST OM ER SERVICE REPRESEtITATIV E

StTEL W'or tdw ide Corporation I San Ant on i-0.r TX

04120 18 to CURREf11T

•Maintained customer happiness with forward-thinking; strategies focused on addressing customer needs and r esor.ring concerns.

•Consulted with outside parties to resol•.re discrepancies and create

eff ective solut-ions.

•Liaised ·w.ith customers, management an-d sales team to better und'.e rstan di customer needs and recommend appropriate s olutions.

REMOTE SERV E T ECHUICIAH

Supp ort .Com rnc. I San f ranci scor CA

0212018 to 0412019

•Created and deplcyed automation scripts to improve basic µ,recess.es and increase efficiency.

•W'orke::! with Comcast and XFinity customers to unders.tan-dl req uirements and provide exceptional Internet service.

•Coordinated irrstaflation of all new users and relocatio,ns of existing u.sers.

TAtuntlG Cotl SULTA tlT

Sun TanCity I Sheph er dsvill e,. Kentucky

•r.1aintained clean an stocked front counter area.

0612012 to 09/2014

•Educated clients on health an-d safety of tanning facilities and procedureS.

•Sold tanning products to clientsto increase salon profits by 15%.

CLERICAL ASSIS TA fH 0512011 to 071:2012

BuHitt Central High Schoof l Shep her dsvilte, Kentucky

•Compiled and ana lyz ed data using spreadsheets or ether database software such as Microsoft Excel an1 Microsoft .Access.

•Provided information to students and families regarding the options for obtaining financial a.id.

•Performed general office duties, incluoing answering multi-line phones, routin.g telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail.

EDUCAT EO U

High School Diploma

Bumtt Centra l,High Schoofr Shep her dsvill e. KY

2011

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