Navjot Singh
C: 604-***-**** E: addenp@r.postjobfree.com
***, **** ** ***, *********, Vancouver, BC V5W 2E3
PROFESSIONAL SUMMARY
Reliable and detail-oriented management professional, ability to work with the customer transactions with high degree of accuracy and able to solve customer issues effectively and courteously, focused to maintain customer satisfaction and contribute to company success.
SKILLS
Time management
Problem Solver
Teamwork
Decision Making
Accounting
Merchandising expertise
MS Office
Ability to work under pressure
Adaptive
Punctual
Customer Service
Communication
Self Driven
WORK HISTORY
BUSINESS DEVELOPER 09/2019 to 03/2020
K.S. GARAGE DOOR LTD Vancouver, British Columbia
Manage high level of integrity by keeping sensitive client data and corporate information confidential.
Generate leads and met customers via telephone, email and in-person for inquiries.
Issue cheques to Vendors and maintain digital record in spreadsheets
Process and maintain Customers invoices
Keep all the database up-to date which contains information on business proposals and contacts.
Track all the expenses and income for company revenue
Collaborated with sales and marketing departments to support business objectives and client acquisition.
SALES ASSOCIATE 11/2018 to 09/2019
POLO RALPH LAUREN Richmond, British Columbia
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
Maintained organized, presentable merchandise to drive continuous sales
Introduce new sales associates for different company products and aware about selling techniques and company procedures
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance
ASSISTANT MANAGER 09/2015 to 12/2016
Axis Bank Ltd Phillaur, Punjab
Provide information to customers regarding payments, account changes, Customers’ bank statement and bank products.
Process customers transactions for deposits, withdrawal, cheques and transfers
Maintain Digital as well Physical records for all the transactions.
Reconciliation of Bank as well as Credit card statement
Greeted and guided customers in a friendly and professional manner.
Raised sales 20% by selling different products like Life insurance, General insurance, Credit cards, Mutual funds and opening of Customers’ accounts.
Cross-trained and provided back-up to other officers.
EDUCATION
Post Baccalaureate Diploma Business Administration 2019
Capilano University, North Vancouver, B.C
Master of Arts Economics 2015
SCD Govt. College, Panjab University, Ludhiana
Bachelor of Education Economics, Mathematics 2013
BCM College of Education, Ludhiana, PB
Bachelor of Arts Economics, Mathematics, Political Science 2012
SCD Govt. College, Panjab University, Ludhiana