Post Job Free

Resume

Sign in

Manager Service

Location:
Quezon City, Philippines
Posted:
May 24, 2020

Contact this candidate

Resume:

PMFTC Inc.

Apr **** to Nov ****

Treasury Manager (Credit)

• Maintained PMFTC, Inc. credit exposure within accepted levels.

• Overall credit management of the Direct Selling and B2B businesses of PMFTC

• Approved security collateral requirements for Distributors

• Provided top management of key risk management analysis ensuring compliance to PMI global credit while maintaining the entrepreneurial drive of sales offices.

• Developed the credit policy for PMFTC in alignment with PMI standards. APC by Schneider

Electric

Sep 2009 to Apr 2011

Credit & AR Manager for

SE Asia

• Spearheaded the Credit and AR function for South East Asia.

• Maintained credit exposure of Schneider Electric in South East Asia within accepted levels.

• Authorized to approve customer credit limits of up to US$250,000.00

• Host Manager for collection and credit analysis functions migrated from North America and EMEA regions

Holcim East Asia

Business Services

Feb 2016- Oct 2019

Head- Order to Cash &

Procurement to Pay

• Successfully transitioned three (3) operating countries in one year.

• Implemented RPA in operations resulting to FTE efficiency and significant company savings.

• Expanded the company’s service scope with the local operating country resulting to improved Cash Flow and EBITDA.

• Developed high potential staff into current leaders.

• Re-engineered the Order to Cash organization resulting to further savings to the company.

• Improved the CSAT ratings by 23% on the first year and maintained the excellent rating throughout the term.

Xerox Business

Services Phil. Inc.

Nov 2012- Feb 2016

Service Delivery Manager

• Oversaw and managed the operations of a business unit with overall responsibility for the account (i.e. service delivery, operations, IT, HR, facilities) and client relationship.

• Performed overall control of profit and responsibilities and planning, staffing, budgeting while managing expense priorities.

• Directed and managed the daily operations supporting Accounts Receivable (Credit, Collections, Customer Master and Cash Application), and Accounts Payable (Vendor Master, Invoice Processing, and Cash Management).

• Provided budget analysis, labor planning, problem resolutions and coordination of activities between client and company personnel.

Francisco S. Llenos Jr.

Certified Management Accountant (CMA)

Master in Business Administration - University of Santo Tomas (2004) BSBA Major in Management – Colegio de San Lorenzo (1997) Extensive skills in both client and operations management. High aptitude in managing Order to Cash and Procurement to Pay operations. Focused on bringing efficiency to processes and increasing customer and employee engagement. Has proven skills and experience coming from various Fortune Global 500 companies.

EMPLOYMENT HISTORY

adden7@r.postjobfree.com

091*-*******

Quezon City

linkedin/francis-llenos

HYPERLINK

"mailto:lenos@gmail.c

om

"

Xerox Business

Services Phil. Inc.

Sep 2008 - Sep 2009

Accounts Receivable

Manager

• Managed outsourced Cash Application and Deduction Management function from a packaging and paper manufacturing company based in the US.

• Conducted mentoring and coaching with staff to exceed organizational goals.

• Developed new policies and procedures to ensure that service levels are exceeded. Shell Business

Service Center

May 2007-Sept 2008

Team Leader

Jul 2006 - May 2007

Technical Leader

Apr 2005 - Jul 2006

Sr. Finance Representative

• Monitored past due items, open invoices and short payments for all Shell US Lubricants and Fuels portfolio handled by the center.

• Reviewed and maintained documentary evidence to support 100% compliance with business and SOX controls.

• Conducted regular portfolio reviews with 16 Credit Representatives

• Liaised with stakeholders in achieving and exceeding service level agreements

• Supported the management in implementing and executing directives.

• Conducted regular account reviews with Credit Representatives assigned to Lubricant

• portfolios.

• Approved credit memos requests up to $10,000.00.

• Focal point for all training related activities in Reconciliation and Collection.

• Maintained a quality receivable account portfolio with high percent current and low past due for 17 accounts based in the United States

• Maintained accounts receivable portfolio with a minimum number of old line items

• Researched remittance data for information about short payment COMPETENCY LEVEL DETAILS

Developing

Direct Reports

• Developed 2 former Team Leads to Manager roles and 3 staff into Team Lead posts

• Created a Leadership Development Succession Plan for highly engaged staff during my stint with LafargeHolcim Process

Management

• Created the Credit Policy during my stint as Treasury Manager for PMFTC Inc.

• Formed an Account Management group for Holcim Phil that resulted to: reduction of O2C TAT from 7 days to 3 days, increased sales activity by 13%, reduction of past due by 25%

Drive for

Results

• Obtained a 96% SLA achievement versus a 95% target during my stint at LafargeHolcim.

• Consistently exceeded SLAs during my stay with Xerox

• Successfully transitioned in 3 operating countries in one

(1) year during my stint with LafargeHolcim

Comfort

Around Higher

Management

• Regular engagement with various LafargeHolcim

country CEOs and CFOs and other top executives to

discuss team performance as well as opportunities to improve their business

KEY COMPETENCIES



Contact this candidate