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Customer Service Mental Health

Location:
Halifax, NS, Canada
Posted:
May 24, 2020

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Resume:

Amanda Dean

*** ***** **** ****, ***.***

Dartmouth, NS, B3A 3Z4

902-***-****

adden5@r.postjobfree.com

Personal Highlights

Organized

Resourceful

Ability to work with little supervision

Enjoys working with a team

Shows empathy and compassion appropriately

Provides quality care

Good problem solver

Empathetic listener

Adaptable/flexible in the workplace

Professional Education

Continuing Care Assistant Student

Futureworx, Dartmouth, NS 2012-2013

GED Certificate

Dartmouth, NS 2004-2005

Certificates

First Aid/CPR Level C

WHMIS

OH&S

Mental Health First Aid

Alzheimer’s Disease and Other Dementia Care Course (ADODCC)

Non-Violent Crisis Intervention (NVCI)

Personality Dimensions

Stroke Related

Food Handler's Course

Palliative Care Course

Employment History

CCA

Oakwood Terrace

Dartmouth, NS August 2019- February 2020

Assisted with personal care tasks

Assisted with feeding, serving meals

Backshift: changing and turning residents.

Restocking, organizing

Assist with lifts and transferring residents

Record client information, charting.

Maintain safety

CCA

The Canadian Red Cross

Dartmouth, NS November 2013-June 2019

Monitors clients condition by observing physical and mental condition, intake and output, and exercise.

Supports clients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands.

Assists with providing personal care.

Helps clients care for themselves by teaching use of a cane or walker, special techniques and equipment for personal hygiene.

Records client information by making entries in the client journal; notifying nursing supervisor of changing or unusual conditions.

Maintains a safe, secure, and healthy client environment

CCA

Shannex

Dartmouth, NS June 2013-October 2013

Assisted with personal care tasks, such as washing, dressing, and eating.

Perform light housekeeping tasks, such as dusting, vacuuming and changing bed linens.

Assist in the safe lifting, transferring, repositioning and movement of clients.

Observe, monitor and record client’s physical and emotional well-being, and promptly report any changes to senior staff.

Encourage clients to participate in social activities.

Cashier

McDonald’s

Sackville, NS May 2002-August 2002

Customer Service

Food/Beverage Prep.

Cash

Cleaning duties

Cashier/Customer Service

Walmart

Sackville, NS April 2001-August 2001

Customer Service

Cash

Cleaning duties

Stocking and counting inventory

References Upon Request



Contact this candidate