Objective
To obtain a challenging medical scribe position utilizing strong communication and clerical skills.
Professional
Proficient in Adobe Professional, Microsoft Word, Excel, Outlook
Accurate transcription of medical terminology from various specialties, including Cardiology, Ophthalmology, Dermatology, Hematology, Gastroenterology, Podiatry, Gynecology, and Urology
Superior keyboarding at 80 words per minute
Serve as point person for executives and upper management, sales teams, clients, and vendors to ensure proper lines of communication
Maintains excellent communication skills, problem resolution abilities, and a high-level of confidentiality.
Detail oriented and resourceful, able to multi-task, prioritize, and manage time lines effectively
Team player, as well as an independent worker
Professional experience
ProHealth and North Shore Cardiology and Internal Medicine, Division of ProHealth, New Hyde Park, New York
February 2016-Present
Transcriptionist for the top Cardiologist
Transcription of reports
Typing various cardiology reports
Preparing medical clearances for patients
Long Island Women’s Health Care Group, P.C.., Mineola, New York May 2015-February 2016
Receptionist
Check in and check out of a high volume of patients
Collecting co-payments from patients
Proficient in Mysis Healthcare Software
Enter and verify insurance for all patients
Various front desk duties including scheduling appointments for 6 doctors and 3 technicians
Glenn S. Ludwig, D.M.D., P.C., Plainview, New York April 2013-April 2016
Transcriptionist/Receptionist
Transcription of reports
Strong interaction with patients
Proficient in MOGO Dental software
Various front desk duties including answering telephones, scheduling appointments/surgeries, calling in prescriptions to pharmacies, and filing
Acupath Laboratories, Inc., Plainview, New York
Executive Assistant to CEO and Medical Director January 2007-October 2010
Reported directly to CEO and Medical Director, providing executive-level support, in addition to monitoring the performance of the sales team
Participated on sales performance team by evaluating weekly sales activity, identifying problems and cc
Prepared memos, letters, and other documents for CEO, Medical Director and upper management
Responsible for ensuring that all new hires completed and submitted employment contracts before start date
Trained new employees on company intranet
Reviewed, monitored and resolved quality control issues within Pathology Department pertaining to diagnosing and reporting and actively participated on Safety Committee to improve quality assurance
Set up and maintained files for CEO and Medical Director in an organized and timely manner
Planned and coordinated meetings and luncheons and drafted agendas.
Transcribed and distributed meeting minutes
Processed monthly expense reports for CEO and Medical Director
Managed calendar for CEO and Medical Director
Organized travel arrangements and itineraries
Collaborated with departmental managers for monthly activity reports
Supported the marketing department as needed, including proofreading of all marketing collateral, verifying factual statements and conducting competitive analysis to help identify unmet market needs
Pathology Support Representative and Lead Medical Transcriptionist July 2005-December 2006
Served as Pathology Support Department Assistant/Typist for Medical Director and pathologists
Responsible for typing an average of 300 pathology reports daily
Proofed and corrected pathology reports and improved the level of accurate results issued to clients
Prepared patient slide requests and releases on a timely basis, enhancing turnaround time
Answered telephone calls and provided exceptional customer service
John F. Navaretta, P.C., Syosset, New York
Legal Assistant April 2004-April 2005
Answered telephones and greeted clients and walk-ins
Arranged and scheduled appointments
Established and maintained files and client database
Proofread and typed pleadings, motions, and client correspondence
Received and addressed clients’ inquiries via telephone, fax, e-mail, and mail
Maintained diary for two attorneys
Maintained client billing and paid office bills
Ordered office supplies
Education
Holy Trinity Diocesan High School, Hicksville, New York
Regents Diploma, 2001
Katharine Gibbs School, Melville, New York
Associate Degree in Office Administration, 2003
References Available Upon Request