JESSICA SIENKIEWICZ

Matthews, NC *****

addeli@r.postjobfree.com

704-***-****

Experienced administrative assistant trained in a wide range of office tasks. Able to work under pressure and collaborate with a team. Successful record of fielding phone calls, providing information to clients and acting as liaison. Administrative Assistant

Addison Group - Charlotte, NC

May 2019 to November 2019

• Prepared internal and external job postings

• Proofread documents, maintained reports and coordinated meetings

• Assisted with payroll processing

• Processed new hires (drug screens, background checks, and clinical work)

• Created spreadsheets to store data for internal and government agency reporting

• Maintained detailed records and organized employee files

• Responded to email inquiries and employee verification requests in a timely manner.

• Increased client visits by offering a personalized and energetic approach

• Implementation of cost saving & tracking measures to reduce office supply cost by 35%

• Submitted monthly expense report and ensured all invoices were paid on time Administrative Assistant II

Central Piedmont Community College - Charlotte, NC October 2018 to April 2019

• Provided timely and accurate administrative support services to Associate Dean.

• Initiated first level payroll and HR processing

• Facilitated pre-employment processing to include scheduling interviews, checking references and completion of new-hire paperwork

• Processed all incoming and outgoing mail

• Completed general data entry duties

• Maintained employee personnel files in database

• Created spreadsheets for financial reports

• Processed invoices for payment and submitted the monthly p-card report

• Maintained budget and provided monthly budget reports to the corporate office

• Reserved meeting rooms thru ASTRA, based on individual needs and requests J

WORK EXPERIENCE

Receptionist

Ex-Factory Inc - Charlotte, NC

May 2018 to August 2018

• Acted as "Gate Keeper" for two large offices

• Managed reception area, answered multiple phone lines and greeted guests

• Created, updated and purged files to maintain company database

• Composed and distributed emails, letters, faxes and forms

• Performed data entry, quote requests and updated customer subscriptions

• Distributed mail and handled all shipping and receiving requests

• Submitted invoices on weekly basis and organized filing system

• Performed troubleshooting on office equipment to ensure proper functionality Administrative Assistant

Carolina Cares Partnership - Charlotte, NC

August 2016 to December 2017

• Provided top-notch administrative support to director, staff and clients

• Answered telephones and transferred calls to appropriate staff members

• Researched prices on advertising/marketing tools to stay within budget

• Completed purchase order requests

• Sent invites to meetings, placed catering orders and recorded minutes

• Supervised social media pages used to network and coordinate events

• Successfully planned and executed a charity event to raise money and awareness for local non-profits Guest Service Representative

Russell's Pub & Grill - Charlotte, NC

August 2014 to June 2016

• Trained new staff members on proper procedures

• Answered telephones and ensured that all guest orders were entered accurately

• Maintained a clean, safe and organized work area

• Smiled and greeted each customer using a friendly disposition Front Desk Supervisor

Quality Inn & Suites - Stockbridge, GA

July 2012 to July 2014

• Effectively provided 100% guest satisfaction when checking guests in and out

• Answered calls with proper greeting within 3 rings

• Created new group accounts with direct billing

• Completed partial on-boarding of new employees

• Submitted payroll for three departments

• Promptly and effectively handled guest complaints

• Delivered bank deposits, inventoried hotel safe and handled petty cash receipts Associate in Business Administration

Central Piedmont Community College - Charlotte, NC August 1999 to June 2003

EDUCATION

Money Management - Quickbooks

Calendar Management - Microsoft Outlook, ASTRA, Google Calendar Multi-line Phone Systems

Onboarding - Sterling Talent Solutions, Talent Wise Data Entry - Microsoft Excel

Payroll Management - ADP, Workforce, Kronos

Social Media Management - Twitter, Facebook, Craigslist, Career Websites Document Management - Microsoft Word, Sharepoint, OneDrive, Dropbox Customer Relationship Management - Salesforce, Bullhorn, ACT Enterprise Resource Planning - SAP, ACCPAC, Sage100 Property Management - Onesite, LRO, Bluemoon, Choice Advantage Creativity - Microsoft Powerpoint, Adobe, Photoshop Telecommunication - Skype, Cisco WebEx

Business Management Certificate

Business Operations Certificate

Fair Housing Certificate

HIPAA Training Certificate

Spreadsheets with Microsoft Excel — Highly Proficient January 2020

Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals. Full results: https://share.indeedassessments.com/share_to_profile/ b3934403b0edcb50541deb42a111a52ceed53dc074545cb7

Receptionist — Expert

February 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: https://share.indeedassessments.com/attempts/f432a9968c9552fee5f02e731e730415eed53dc074545cb7 Office Manager — Highly Proficient

December 2019

Scheduling and budgeting.

SKILLS

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CERTIFICATIONS AND LICENSES

ASSESSMENTS

Full results: https://share.indeedassessments.com/share_to_profile/ 955769258530ef35aac431e7bd4db0f0eed53dc074545cb7

Attention to Detail: Inventory — Expert

August 2019

Applying systematic processes for managing and storing products and merchandise. Full results: https://share.indeedassessments.com/share_to_profile/c8e3114fa41c5fd5e0c28fbb508aec7c Scheduling — Highly Proficient

August 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: https://share.indeedassessments.com/share_to_profile/ 89d03978021a4d29eafa61798d056934eed53dc074545cb7

Filing & Organization — Expert

May 2019

Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: https://share.indeedassessments.com/attempts/db905ad809771490d571a0505731628deed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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