Manager Sales

CONTACT INFORMATION

Email: *****.******@*****.** Address: Ain Khaled Gate - Doha Phone : 009**-********

OBJECTIVE Proactive, customer-orientated retail professional with over 14 years of experience in reputable brands. I enjoy the challenge of breaking new ground in business and I thrive on enabling my team to surpass sales targets.

EXPERIENCE

Qatar

January 2016 - February 2020

Department Head Fast-Moving Consumer Goods

Carrefour Hypermarket

Managing the Local and import daily purchases of the department and follow up with suppliers Negotiating the internal activities and promotions with suppliers.

Negotiate annual deals with suppliers in order to provide our clients with the best rates and secure profitability in terms of progressive rebates, fees and payment terms, Finalizing and signing contracts of rental space at store level at the beginning of the year Leading and managing a team of 50 people.

Implementing original sales strategies to achieve exceptional results and hit KPIs. Managing budgets and targets.

Advising and negotiating on acquisitions of new products. Reports operationally & functionally to the Store General Manager.

Analyze the sales, margin, stock value, waste results and propose action plan on a regular basis. Managing quarterly stock take of the full department.

Conduct on a weekly basis business meeting with section managers to review the result in terms of sales and margin.

Train and promote staff within the team in order to secure the succession plan. Develop the team knowledge in order to secure the best customer service.

Resolving customer complaints and queries,

Setup promotional displays and materials, and make sure that the business is in compliance with safety and health regulations.

Qatar

March 2012 - January 2016

Grocery Section Manager

Carrefour Hypermarket

Manage daily operations of grocery section to meet store goals.

Provide direction and guidance to grocery staffs in their assigned job duties.

Follow and enforce store policies, security measures and customer service standards. Provide excellent customer services for sales growth.

Develop positive shopping experience and ensure customer satisfaction. Evaluate performance of each staff and provide appropriate feedback.

Perform inventory control to avoid over stock and low stock.

Manage product storage and rotation activities to reduce damages. Ensure that section shelves are maintained clean and organized.

Ensure that shelves are loaded with fresh products all the times. Ensure that all products are properly tagged and labeled.

Assist in recruiting and training staffs on assigned responsibilities. Assign daily workload and schedules to staffs.

Develop process improvements to maximize sales and profitability. Educate staffs about safety and sanitation procedures.

Qatar

October 2010 - March 2012

Pharmacy, Perfumery, Hygiene Section Manager

Carrefour Hypermarket

Organize section operations and allocate responsibilities to personnel Supervise and guide staff towards maximum performance

Monitor stock levels and purchases and ensure they stay within budget

Deal with complaints from customers to maintain the stores reputation Inspect the areas in the section and resolve any issues that might arise Plan and oversee in-section promotional events or displays

Keep abreast of market trends to determine the need for improvements in the section Analyze sales and revenue reports and make forecasts

Ensure the section fulfils all legal health and safety guidelines

Qatar

June 2008 - September 2010

Fresh Produce Section Manager (Delicatessen, Dairy, Ultra-fresh, Frozen and Poultry)

Carrefour Hypermarket

Manage section activities related to stocking, pricing and rotation of merchandise. ordering, receiving, display and sale of all products in accordance to company quality and merchandising standards.

Collaborate with Merchandising team to develop pricing plan and marketing plan.

Assist in developing marketing events and other promotional activities to maximize sales and profits. Manage monthly inventory control to maintain proper stock level.

Maintain accurate records of sales, purchases, and any transfers daily between departments. Ensure that work environment is clean and safe Comply with local laws.

Ensure customer satisfaction by resolving customer concerns and problems in timely manner

Tunisia

January 2006 - June 2008

Beverage Section Manager

Geant Casino Hypermarket

Manage, lead, motivate and control the team Work according to standards management.

Ensure strict compliance to hygiene standards and also comply to the local governmental guidelines. Supervision of a team that manages the physical storage and the following shelves merchandising techniques.

Controlling team in order to plan and implement annual inventories

EDUCATION

Tunisia

2005

Higher Diploma, International Business Trade

University of Technologic Studies- ISET RADES

Tunis

2001

Baccalaureate Economics and Management

Russia street High School

COMPUTER SKILLS Microsoft Office (Word, Excel, Outlook, Power point).

LANGUAGES French, English, Arabic

Contact this candidate