Hotel Concierge

Astute operations professional equipped with experience in a variety of

atmospheres. Thriving in financial planning, customer services, and project execution. Enthusiastic to drive service management with a wide spectrum of clientele.

Proven track record of consistently achieving goals while working within budget. Demonstrating strong motivational, interpersonal, analytical, and problem-solving tactics.

Exemplifying decisive leadership skills with an appreciation for the power of teams to excel and a genuine commitment to foster transparent communications among staff and guests.

Education

Bachelor of Education Bugema University School of Education GPA 3.69 12.2013 Career Experience

Home Room Nursery School Liverpool Nursery School Kuwait 09.2019-Present Connecting the learning experience for young learners through nursery rhymes combined with the weekly themes. Ensuring parents are up-to-date on their student’s behavior, progress, and grasping status.

• Teaching 2 classes of 21 children ranging from 3-4 years old.

• Conduct small classroom games and teaching alphabets, shapes, colors, and counting.

• Incorporating the school’s mission, rules, and laws for the students to learn and display throughout the day. FS1/FS2 English Home Room Teacher Liverpool Nursery School Jahrah City 09.2017-05.2019 Managed the teaching of jolly phonics utilizing numerous explored technics, taught sight words through play tactics, and developed lesson plans through word and excel.

• Participated in the library story reading sessions, created a dialogue to stimulate the progression of the stories.

• Consistently adjusted the class theme board to reflect weekly themes, ideas, and content.

• Incorporated resources for students’ through flash cards and display content. Nursery English Home Room Teacher Liverpool Nursery School Jahrah City 05.2016-05.2017 Organized a group of children and encouraged their expression of creativity daily. Taught according to technology capabilities and developed lesson plans to grasp the student’s attention.

• Instructed mathematics and language fundamentals through innovative methods: o Educational games/storytelling

• Facilitated meetings with parents and discussed the student’s development and progress. KG2 English Home Room Teacher Dmshkia Nursery School Kadiya 09.2013-05.2016 Connected with parents by including them in their student’s daily development, advancement, and performance. Ensured monthly assessments for consistent progress evaluations.

• Facilitated 2 classes of 20+ children ranging from 4-6 years of age.

• Instruction covered shapes, colors, counting and operating interactive games during engagement hours. Career Evolution

Front Desk Receptionist Bomah Hotel Limited Uganda, Gulu/Kitgun 11.2012-11.2013 Front Desk Receptionist Kitgum Royal Hotel Kitgum Uganda 12.2009-03.2010 Leadership Snapshot

• FS1 Team Leader at Liverpool Nursery 2018-2019 o Managed and facilitated activities for students, staff, and teachers. o Conducted Personal Development and resolved issues as they arose.

• Youth Chairperson Church Union Full Gospel Church – Kazo, Uganda Industry Assets

Hospitality Engagement

Budget Planning & Administration

Team Leadership & Motivation

Quality Assurance

Strategic Planning

Financial Management

Resource Optimization

Mentorships & Team Player Mentality

Ritah Muganzi

North West Sulaibkhat

+965********

addei3@r.postjobfree.com

https://www.linkedin.com/in/ritah-muganzi-

esl-educator-ab14b519a/

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