ORJI CHIGBO KINGSLEY

** ******** ****** *****, *****

Mobile: (+234) 810-***-****.

E-mail:addecc@r.postjobfree.com

CAREER OBJECTIVE:

Customer service personnel who is looking to leverage proven customer focused skills gained in 2+ years of experience in the power/energy industry in the data entry office position at the Enugu Electricity Distribution Company.

WORK EXPERIENCE:

JOB TITLE: DATA OFFICER October 2017-Till Date

Enugu Electricity Distribution Company (EEDC)

Responsibilities:

Resolving customers complaints such as incorrect tariff, unable to recharge, meter not found, meter installed without card, meter reading fast

Customer records updates

Procuring of meter and meter accessories

Acquisition of customers meter information for metering

Processing of meters

Reclassification of customer to the appropriate tariff plan

Replacing of spoilt/tampered meter for customer

JOB TITLE: HOUSE KEEPER January 2017-August2017

Pentagon Hotel and Suite, Enugu

Responsibilities:

Empty waste paper bins and ashtrays and ensure that proper waste management procedures are followed, especially for kitchen waste

Wash and disinfect bathrooms on a daily basis by using the correct mixture of cleaning and sanitization liquids

Inspect vacated rooms to determine need to clean and maintain them

Perform cleaning activities such as sweeping and mopping floors and ensuring that they are dried properly

JOB TITLE: CLASS TUTOR (NYSC) October 2015-October 2016

Sauki International School, Niger state

Responsibilities:

Constructing corresponding lesson note and using standard evaluation techniques to ascertain student academic performance base on the lesson taught

Using real life samples to pass knowledge of topic being taught

Actively participating in organizing extra curriculum activity on HIV/AIDS prevention

EDUCATION:

B.Sc. Political Science (Second Class Upper) 2010-2014

Enugu State University of Science and Technology

West Africa Examination Council (WAEC)

National Grammar School Nike Enugu 2003-2009

General Certificate Examination (WAEC) 2010-2010

West Africa Examination Council

TRAINING:

World-Class ICT Solutions Limited February 2016

Oracle Database 11g (OCA)

Konsult Dynamique September 2016

Improving Customers Service Delivery in Corporate Nigeria

ACHIEVEMENT:

An honorary award for contributing in the achievement of installation of 100,000 (hundred thousand) meters from January 2018 to September, 2018

PROFICIENCY:

Ability to perform varieties of detailed functions and meet deadline

Excellent customers service delivery

Ability to adapt perfectly in a team

Good analysis to problem

Ability to explore new opportunity

Ability to listen attentively, communicate persuasively and follow up diligently

Proficient in Microsoft Word, Microsoft Excel, Power Point, ERP

BIO DATA:

Date of Birth : August 30th 1991

Sex : Male

Marital Status : Single

Nationality : Nigerian

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