R E S U M E

Deborah E. Rainey

Littleton CO 720-***-**** addeag@r.postjobfree.com

EMPLOYMENT HISTORY:

August 2016-June 2019 Poulson, Odell & Peterson, LLC, Denver, CO Legal Secretary/Assistant. Supporting 6 attorneys. Duties Included:

• Draft Documents • Calendar Management

• Travel Arrangements • Billing/Expense Reports

• E-Filing • Trial Prep

• File Organization • Deposition Scheduling

• Greeting Clients • Reception Duties

January 2014- August 2016 Self Employed, Littleton, CO Office, Paralegal & Writing Services for clients including John Gehlhausen, PC November 2014-March 2016 Xerox, Inc., Aurora, CO

Call Center Customer Service -Took 40-60 calls per day from pharmacists and members, resolving issues with their prescription drug orders and placing overrides where appropriate.

• Promoted to Sr. Rep-additional responsibilities and coaching new reps

• Wrote the office newsletter which was distributed to approximately 100 people monthly.

• Consistently scored 100% on quality and a leader in the number of calls taken per day. January 2012-December 2013 John Gehlhausen, PC, Aurora, CO Paralegal for a litigation law firm--product liability, personal injury, and medical malpractice. Duties included:

• Case management

• Drafting documents

• Organized records

• Interviews

• Deposition summaries

• Analysis of various records

• Transcription

• Analyzed incoming cases

• Medical record timelines and summaries

• Client updates

• Calendar management

May 2010-January 2012 Temporary Work, Denver, CO

Contract Clerical/Legal Assistant Representative- performed duties as requested for each assignment. Duties included:

• Organized/indexed client documents/files • Answered phones and greeted clients

• Data entry • Jury project

• E-filing • Drafting documents

• Medicare/Medicaid contracts

Jan. 2008 – April 2010 Harvest Strategy Group, Inc., Denver, CO Paralegal II—Lead Paralegal for a national attorney and Agency network, serving as liaison between clients and attorneys

• Supervised/trained another paralegal • Tracked deadlines

• Scheduled witnesses • Drafted discovery responses

• Edited settlement agreements/releases • Cost analysis

• Negotiated/approved settlements • Assist in streamlining procedures

• Internet research • Case summaries

• Reviewed/assembled documents • Preparation for hearings/depositions

• Determined counterclaim strategy • Test/Evaluate on electronic data interchange June 2001- Dec. 2007 Machol & Johannes, P.C Denver, CO

(aka Linebarger, Goggan, Blair & Sampson, LLC)

PARALEGAL-NATIONAL LITIGATION DEPT.:

• Supervised/trained another paralegal • Tracked deadlines

• Scheduled witnesses • Drafted discovery responses

• Edited settlement agreements/releases • Cost analysis

• Negotiated/approved settlements • Assist in streamlining procedures

• Internet research • Case summaries

• Reviewed/assembled documents • Preparation for hearings/depositions

• Determined counterclaim strategy •

LEGAL ASSISTANT/COLLECTOR:

• Skip tracing and asset locating • Negotiate settlements/payment arrangements

• Drafted stipulations • Drafted collection letters

• Oder documents for suits or disputes • Determined post judgment strategy

• Report to clients

EXPERIENCE PRIOR TO PARALEGAL CERTIFICATE:

• Power Motive: Billing clerk for a construction equipment dealer

• Video Professor: Administrative assistant, Trainer and Supervisor for shipping department

• Denver Legal Aid: In-take Volunteer

• IntraDenver: Writer for online magazine

• Citicorp Diners Club: Collections and Customer Service, Special projects included conducting cross- training classes, research and cost analysis, writing proposals for revenue generation and presentation. Awards received for these projects.

SKILLS AND KNOWLEDGE:

Skills:

Excellent writing skills Problem solving through creativity and logic Cost Analysis experience

Skip tracing Training Experience ( group setting and one on one) Knowledgeable about court procedures in multiple states Negotiating Internet research E-Filing Drafting Documents Transcription

Witness interviews Medical record reviews, summaries and timelines Discovery Review and Analysis of exhibits, articles and other documents Software:

MS Word Excel Access Outlook Collection Master You’ve Got Claims Image Master

Rumba Lotus Word Perfect PowerPoint CollectMax Nexis-Lexis/Westlaw experience

Adobe Pro WinVantage

Training:

Legal research using Lexis Nexis, Westlaw and the law library Drafting Pleadings Drafting Discovery requests and responses Drafting Briefs Court Rules and Procedures Concordance and Casenet

Contracts Torts Real Estate Wills and Trusts and Probate Bankruptcy Criminal Procedures

Civil Procedures Accounting Family law Business Organizations Legal Ethics EDUCATION

Parks Jr. College Paralegal studies Associate Degree Graduated 2000 Magna Cum Laude University of No., CO Psychology/Theatre Three years completed

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