Paul Harper

VETERAN USN

adde8y@r.postjobfree.com

Objective

Seeking a Management position in a progressive company where hard work, loyalty, and dedication will be compensated with equal monetary rewards and benefits leading to opportunities for advancement in which my leadership and managerial abilities will benefit the corporation.

Summary of Qualifications

Over 40 years of extensive experience in the retail grocery industry

Over 30 years as a store manager

Proven ability to organize, prioritize and work under extreme pressure and heavy workloads consistently meeting deadline objectives.

Established history of successful leadership in multiple departments.

Exemplifies skills in leadership, supervision and motivation.

Excellent leadership skills that establish and maintain respect and rapport with piers, subordinates, vendors and customers.

Demonstrates fiscal responsibility to achieve yearly, quarterly, monthly, weekly and daily projections and sales goals.

A true leader in Customer Service Training and Achievement.

Professional Experience

Store Manager 07/27/2019 to 02/04/20 Ranch Market Phoenix AZ

Managed a fast paced Hispanic food retail store overseeing customer service, security asset protection, training and development, HR hiring, discipline and termination, food service manager compliance, health department compliance and training, ordering and display compliance. Winner of several sales and display awards for Tamale Season. Inventory reduction (reduced inventory $82,000.00 from September to December 2019). Number #1 in gross profit percent for perimeter department 4th quarter. #1 in shrink percent for the 4th quarter 2019

Store Director 11/2001 to 07/27/2019 Food City Phoenix AZ

Directly accountable for all aspects of the Bashas/Food City Store Operations. Manage, direct and supervise in a manner designed to maximize sales, control labor and operation expenses. Ensure total store exceeds all targeted projections. Oversee all inventories, sales and labor projections and scheduling. Oversee all check cashing, safe management, Western Union compliance, Utility payments, Money Orders, Lottery compliance, WIC/Liquor/Tobacco/EBT and tax free sales transactions. Responsible for Safety, Training, Customer Service, Health Department violations/corrective actions/disciplinary actions/re-inspections, OSHA inspections, Maintenance inspections, Loss Prevention, Human Resources, Policy and Procedure enforcement, interviewing applicants and processing same, drug testing, immigration status checks, Weights and Measures compliance. Price integrity, cashier training/re-training, merchandising, display building, ordering, receiving, stocking, rotation and date code checks, facing, backstock and inventory controls, resets/schematics/new item cut-ins, discontinued pulls, mark downs and reclamation. Responsible for cleanliness, organization, overall store conditions including all leased departments.

Store Director/ Store Development Supervisor 06/1996 to 11/2001 Southwest Supermarkets Phoenix AZ

Worked as a team member to provide the highest level of service to customers Verified that all merchandising standards were maintained on a daily basis Communicated merchandise needs and issue to appropriate supervisors in a timely fashion Maintained visually appealing and effective displays for the entire store

Monitored building premises for loss prevention and security purposes Held each team member accountable for achieving brand and performance goals Communicated store policy violations to the leadership team in a timely manner. Exceeded targeted sales goals by +10% for three consecutive years earning a promotion to store development Executed store remodel plans with new case installs Directed construction vendors and store personnel with décor and flooring install Kept cost overruns to a minimum by scheduling correctly and not allowing the construction teams to exceed budgeted project dollars

Store Director Smitty’s Supermarkets 06/1980 to 06/1996 Phoenix AZ

Started with Smitty’s as a full time janitor in 1980 advancing through the ranks to a store director in 1989. Served as a dairy manager, receiver, night crew manager, customer service manager, merchandise manager, assistant manager and store director. Served the company in 12 store locations in the valley. Received numerous awards for sales increase, creative displays, and won a trip to Germany in 1995 for having achieved a 16% sales growth.

United States Navy USA 06/1975 to 06/1980

San Diego California

Accelerated advancement after basic training and Operations Specialist “A” School for finishing tops in my class. Promoted to a leadership position within 8 months. Supervised Combat Information Control when sailing in peace time. Received training to become Air Intercept controller direction close to control of fighter air craft receiving a letter of distinction from the California Based Air Group Top Gun during training exercises in 1978. Became a Anti- Submarine Air Controller directing helicopter hunters in the finding of non- American submarines. Deployed twice and was part of the Iranian Hostage rescue attempt in 1980. When discharged had a top secret clearance. Offered a job in the weapons training facility a China Lake in California in 1980. Turned down due to the high cost of living.

Education and Training

Glendale Community College Glendale AZ for AA Business degree. Attended while working as a night crew manager at Smitty’s and once promoted into a salaried position stopped attending to focus on the business.

High School Diploma West Phoenix High School Phoenix AZ 1975

1975 United States Navy San Diego, California R.C.P.O (leader) of color company

1976 USN Great Lakes “A” School for Operations Specialist completion certificate first in class

1976 USN USS Gridley CG-23 San Diego Surface Watch School certificate of competition

1976 Received Secret Clearance for Western Pacific Cruise

1977 Damage Control and Fire Control certified.

1977 Navy Achievement metal award

1977 Navy West Pac Metal Award

1978 Navy Good Conduct Metal Award

1978 Top Secret Clearance

1978 Air Interceptor Controller (AIC) school

1979 Anti-Submarine Warfare School

1979 Letter of distinction from Top Gun Air Group for outstanding air calls during training excerises.

1980 Navy West Pac Metal Award.

1980 Shell Back Metal Award

1980 Honorable Discharge (certificate)

1990 National Restaurant Association Education Foundation Phoenix AZ, Food Protection Manager Certification, Examination (ServSafe Certificate)

2001 Cornell University Ithaca, New York, Fundamentals of the Food Industry (certificate)

2001 Bashas Chandler AZ, Western Union/Money Laundering Store Trainer/Compliance Officer (certificate)

2006 Bashas basic Spanish for Managers 1,2 and 3.

Activities and Honors

Actively support Girl Scouts of American helping with set up and take down of special projects and sales Dedicate time to support Veterans Cemetery for flag and wreath placement for holidays Support nursing home animal therapy visits Supported many community events near stores where I work that included community gardens and community trash pick-up Give my time and support for all school functions at my grand children’s school Dedicated my time to serve on the soup line for the homeless shelter. Served for the food bank distribution center at church

Contact this candidate