OBJECTIVE

Seasoned maintenance supervisor seeking directorship or equal supervisory position within the facility management department of a growing and reputable firm.

EXPERIENCE

April 2014 – Present Thirty Nine Collins LLC Hotel Miami, Fl.

Engineering Supervisor

December 2000 – April 2014 Biltmore Hotel Coral Gables, Fl.

Assistant Chief Engineer/Repair & Maintenance

Immediate supervisor of 18 manned Repair & Maintenance team composed of skilled carpenters, painters and general mechanics.

Responsible for coordinating the preventive maintenance of all hotel resort facilities, which include 274 guest rooms and suites, spa and gym facilities, 4 restaurants, 7 kitchens, laundry and HVAC facilities, and over 20 ballrooms and meeting rooms.

Assist Chief Engineer in the daily maintenance of the historic Biltmore Hotel

Manage and coordinate minor construction or refurbishments projects, reporting directly to Chief Engineer

Provide consistent updates to Chief Engineer and hotel managers of ongoing projects.

Monitor Hot SOS Service dispatch system to ensure mechanics are responding to work orders within an expedient time frame, which can total up to 50 service call daily

Daily interaction with hotel managers, such as the Housekeeping Director or Restaurant Operation Director to schedule maintenance repairs to minimize as much as possible the impact on the guest’s experience

Respond to daily work order requests and dispatch technician by order of priority or urgency

Respond to emergency situations that might compromise the health and safety of hotel guests and employees, granting decision making authority without having to consult with the Chief Engineer

Recognized as Biltmore Hotel Manager of the month in September 2001 and July 2007

January 2000 – December 2000 Radisson Hotel & Suites Miami, Fl.

(Radisson Miami Mart Hotel

-now Double Tree)

Engineering Supervisor-Repair & Maintenance

Assist Chief Engineer in the facility Management of Hotel and Miami Mart

Managed 10 people maintenance team of carpenters, painters, and General Mechanics

Supervised the repair and maintenance of all of the hotel facilities, which included 260 guest rooms and suites, 10 ballrooms with respective banquet kitchens, and 2 restaurants with kitchens

Supervised the repair and maintenance of the famed Miami mart, composed of 4 floors of approximately 400 individual stores and boutiques

Coordinate and implement consistent preventive maintenance program

Respond to daily work orders requests, and dispatch technician by order of priority or urgency

Required daily communication of repair updates or coordination of maintenance projects with Miami mart vendors, in addition to Hotel Managers, such as the Housekeeping Director and Rooms manager

1993-2000 Hotel Intercontinental Miami, Fl.

Engineering Supervisor

1987-1992 Heritage International Decorating services, Inc. Hopewell, VA

Restorer

Department of Justice Restauration

Construction of Ritz Carlton Hotel located in Tyson Comer, VA

Construction of Hyatt Fair Oaks in Fairfax VA

Construction of Hyatt Hotel in Dulles Airport

AWARDS

January 1995 Employee of the month Intercontinental Hotel

July 1999 Employee of the month Intercontinental Hotel

September 2001 Supervisor of the month Biltmore hotel

July 2009 Manager of the month Biltmore Hotel

EDUCATION AND SKILLS

1984 Universidad Nacional de Costa Rica San Jose, Costa Rica

Bachelor of Science- Agronomy

Computer literate in Microsoft Outlook, Excel & Word, TimeForce, (time card management software) and Hot SOS Service call dispatch software

Advance project and facility management skills- capable of managing multiple projects simultaneously without compromising quality

Expert technical knowledge and experience in paint and stain applications as well as general construction

Technical familiarity with HVAC systems, with direct experience in cooling towers, centrifugal chillers and AHUs

Supervisory and team management skills

Familiarity with state building code enforcement requisites

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