Seasoned maintenance supervisor seeking directorship or equal supervisory position within the facility management department of a growing and reputable firm.
April 2014 – Present Thirty Nine Collins LLC Hotel Miami, Fl.
December 2000 – April 2014 Biltmore Hotel Coral Gables, Fl.
Assistant Chief Engineer/Repair & Maintenance
Immediate supervisor of 18 manned Repair & Maintenance team composed of skilled carpenters, painters and general mechanics.
Responsible for coordinating the preventive maintenance of all hotel resort facilities, which include 274 guest rooms and suites, spa and gym facilities, 4 restaurants, 7 kitchens, laundry and HVAC facilities, and over 20 ballrooms and meeting rooms.
Assist Chief Engineer in the daily maintenance of the historic Biltmore Hotel
Manage and coordinate minor construction or refurbishments projects, reporting directly to Chief Engineer
Provide consistent updates to Chief Engineer and hotel managers of ongoing projects.
Monitor Hot SOS Service dispatch system to ensure mechanics are responding to work orders within an expedient time frame, which can total up to 50 service call daily
Daily interaction with hotel managers, such as the Housekeeping Director or Restaurant Operation Director to schedule maintenance repairs to minimize as much as possible the impact on the guest’s experience
Respond to daily work order requests and dispatch technician by order of priority or urgency
Respond to emergency situations that might compromise the health and safety of hotel guests and employees, granting decision making authority without having to consult with the Chief Engineer
Recognized as Biltmore Hotel Manager of the month in September 2001 and July 2007
January 2000 – December 2000 Radisson Hotel & Suites Miami, Fl.
(Radisson Miami Mart Hotel
-now Double Tree)
Engineering Supervisor-Repair & Maintenance
Assist Chief Engineer in the facility Management of Hotel and Miami Mart
Managed 10 people maintenance team of carpenters, painters, and General Mechanics
Supervised the repair and maintenance of all of the hotel facilities, which included 260 guest rooms and suites, 10 ballrooms with respective banquet kitchens, and 2 restaurants with kitchens
Supervised the repair and maintenance of the famed Miami mart, composed of 4 floors of approximately 400 individual stores and boutiques
Coordinate and implement consistent preventive maintenance program
Respond to daily work orders requests, and dispatch technician by order of priority or urgency
Required daily communication of repair updates or coordination of maintenance projects with Miami mart vendors, in addition to Hotel Managers, such as the Housekeeping Director and Rooms manager
1993-2000 Hotel Intercontinental Miami, Fl.
1987-1992 Heritage International Decorating services, Inc. Hopewell, VA
Department of Justice Restauration
Construction of Ritz Carlton Hotel located in Tyson Comer, VA
Construction of Hyatt Fair Oaks in Fairfax VA
Construction of Hyatt Hotel in Dulles Airport
January 1995 Employee of the month Intercontinental Hotel
July 1999 Employee of the month Intercontinental Hotel
September 2001 Supervisor of the month Biltmore hotel
July 2009 Manager of the month Biltmore Hotel
EDUCATION AND SKILLS
1984 Universidad Nacional de Costa Rica San Jose, Costa Rica
Bachelor of Science- Agronomy
Computer literate in Microsoft Outlook, Excel & Word, TimeForce, (time card management software) and Hot SOS Service call dispatch software
Advance project and facility management skills- capable of managing multiple projects simultaneously without compromising quality
Expert technical knowledge and experience in paint and stain applications as well as general construction
Technical familiarity with HVAC systems, with direct experience in cooling towers, centrifugal chillers and AHUs
Supervisory and team management skills
Familiarity with state building code enforcement requisites