DR. SHAHRBANOO GHANBARI BARFEH

** **** ***, ************, *******

P: (416) 509 – 1227, E: adde1o@r.postjobfree.com

PROFESSIONAL STATEMENT:

An accomplished and result-oriented Healthcare Professional with 20 years of international work experience in medical centres, Non-Government Organizations (NGOs), hospitals, emergency medical field centres in response to natural disasters, remote rural areas in poverty and war struck environments in Pakistan and Iran, I am seeking a challenging opportunity to apply my knowledge and experience in a medical setting to assist with the welfare, wellbeing and treatment of patients.

KEY QUALIFICATIONS:

Applied experience in customer service whilst working as Medical Secretary to Gastro Intestinal Specialist Dr. Arman Khorasanizadeh since early 2019 in Health Services Building by Markham/ Stouffville Hospital.

Applied strong time management and organizational skills by effectively prioritizing my tasks in order of importance when unexpected cancellations or changes would occur whilst working as a Secretary.

Proven ability to quickly learn and use new software applications with little instruction and supervision.

Advanced proficiency in computer software applications i.e. Accuro system (cloudwrex–citrix 5), Microsoft Word, Microsoft Excel, Microsoft Power Point.

Strong ability to learn procedural knowledge to provide explanations on services and standard of care to patients.

Strong written and oral communication skills applied whilst managing patients care with dire health conditions.

Showed initiative and leadership by doing more than what is required of me, such as non-mandatory training opportunities, volunteering to work overtime, and sharing my ideas about how a process can be improved and implemented.

I have initiated and applied strong team work skills by clearly communicating my ideas to team members when dealing with crisis and pandemic such as COVID-19 response and patient management whist working and managing critical patients who needed consultation and care from the specialist.

Canadian volunteer experience gained whilst working as a volunteer Medical Assistant in Pharma Care walk-in Clinic in Richmondhill where I provided pre-consultation to patients before their file was transferred to specialists.

Fluency in English, Farsi, Urdu and Dari allows me to communicate without language barrier to multitude of patients requiring information and direction.

Holding multiple management positions in my career has allowed me to get a strong command on team management, execution of protocol and show leadership in process oriented and crisis management issues whilst working in office and on the field.

Currently I am volunteering with AghaKhan Focus Canada which in an organization responsible for support, relief and reduce suffering from natural and man-made disasters across the Globe. EDUCATION:

Graduate of Bachelor of Medicine from Fatimah Jinnah Medical College, Class of 2001. Lahore, Pakistan.

Relevant Courses: Emergency Management, Patient Management, Social Sciences, Medicine, Pharmaceuticals.

DR. SHAHRBANOO GHANBARI BARFEH - 93 Lake Ave, Richmondhill, Ontario; P: (416) 509 – 1227, E: adde1o@r.postjobfree.com Page 2 of 3

Graduate of Intermediate High school Certificate from Faculty of Science, Class of 1985. Shahrbabak, Iran.

RELEVANT EXPERIENCE:

Medical Administrative Assistant in Markham Medical Centre, Markham Ontario, Canada September 2019 – Current

Working as a Medical Secretary to Gastro Intestinal Specialist Dr. Arman Khorasanizadeh, I am responsible for all incoming patients’ registry, referrals, online appointments, scheduling of appointments and record keeping in Accuro sys (cloudwerx – citrix 5).

Responsible for day-to-day co-ordination of patients care with specialist and sources of referrals and including emergency patients referred from Markham hospital.

Updating the family doctors with booking and progress of their referred patients through phone, email, online virtual platforms (skype, Zoom,) and fax.

Record keeping and communication by emails and fax from labs and pharmacies for patients in care.

Booking Patients for different gastro-intestinal procedures.

Preparation of list of procedures for hospital use for patients in care.

Data collection, record keeping and protection of Patient/ Doctor Confidentiality.

Scheduling of follow up appointments for patients through phone, virtual mediums and email.

COVID 19 Response co-ordination between doctor and patients for phone follow up and phone consultation since COVID-19 pandemic.

Part Time Voluntary Medical Assistant at Pharma Care Walk-in Clinic, Richmond hill Ontario, Canada July 2019 – October 2019

Worked as a voluntary medical assistant to Physicians preparing medical files, patient history and medical documentation including prescription drugs and pre- consultation notes.

Received training of computer and medical soft wares such as Microsoft word, excel and Accuro system.

Provided post appointment directions and instructions to patients including information on referrals.

Medical Doctor in Kerman Hospital, Kerman City, Iran August 2011 – July 2018

Head Doctor of Emergency centre in the Kerman hospital.

Responsible for management of emergency response units of nurses and doctors in training.

Provided medical support during emergency procedures to doctors and specialists.

Responsible for providing over the clock support to Hospital Management.

Responsible for patient referrals and transfers.

Medical Officer at Hashoo Foundation (NGO), Islamabad, Pakistan June 2010 – December 2010

Worked as an onsite Medical Officer for Afghan immigrants and refugees in camps from Afghan civil war.

Provided onsite health response to individuals dealing with critical and non-critical health issues.

Prepared response policy for medical field units and nurses on medical assistance methodology, treatment approach and escalation of critical cases to ER.

Hosted and provided education on self-hygiene directives to masses. DR. SHAHRBANOO GHANBARI BARFEH - 93 Lake Ave, Richmondhill, Ontario; P: (416) 509 – 1227, E: adde1o@r.postjobfree.com Page 3 of 3

On Site Medical Doctor and Deputy Health Manager at Amson Vaccines and Pharmaceuticals Ltd, Islamabad, Pakistan

March 2003 - June 2010

Worked in compliance with World Health Organization Guidelines in the Production Plant and followed all applicable regulatory guidelines and International Standard requirements.

Was responsible for the implementation/ change proposals and compliance of all internal policies approved by the Managing Director.

Provided establishment and maintenance of harmony among all colleagues to ensure proper productivity and effectiveness of staff.

Resource management of Personnel, Materials, Machines and Equipment.

Implementation of Health and Safety Procedures and Code of Conduct for all employees.

Provided health and safety guidelines and preparation of policies to ensure protection of employees under Ministry of Labour requirements and standards.

Medical Doctor at Ali Medical Centre(Walk in Clinic), Islamabad, Pakistan March 2002 – March 2003

Practiced Medicine and provided diagnosis and prescription to all patients including referrals to specialists.

Review of Patients file, health history, symptoms, diagnosis and treatment.

Medical Doctor and Health Educator at SUCH Organization for Afghan Women at Risk(NGO), Islamabad, Pakistan

March 2001 – February 2002

Worked as a Medical Doctor and health registrar for Afghan Women at social Risk (i.e. experiencing poverty, harassment, abuse and psychiatrical disorders.

Provided education and awareness of risk factors on mental and physical health, emotional well-being and coping mechanisms in dealing with social crisis.

Medical Doctor and Manager for Health and Social Rights at Mountain Women Development Organization (NGO), Gilgit, Pakistan

January 2000 – March 2001

Worked on Gender equity issues as Manager of Health and Social Rights.

Was responsible for arrangement of Health Education Seminars in Remote areas in Northern Areas of Pakistan on Hepatitis, HIV, Breast Cancer, Diabetes, Unplanned Pregnancy, Smoking, Nutrition, Gender Equity and Social Rights.

Executed Medical Camps with First Aid treatment and provision of medical supplies in remote villages.

Rehabilitation of women in crisis by resolving problems through medical and psychological treatment.

Provided help to legal advisors to plead cases of women’s rights in Courts.

Provided training facilities to women with financial needs to help support themselves by teaching them skills like sewing, stitching, glass painting, and embroidery in vocational centres.

Introduction of family planning methodologies and education for both genders. REFRENCES AVAILABLE UPON REQUEST

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