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Employee Relations Human Resource

Kyiv, Kyiv Oblast, Ukraine
May 25, 2020

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Anna Kuchma

Telephone (Home): +380*********


Professional Profile

A disciplined and dedicated human resource professional with expert knowledge of establishing human resource departments, policies and procedures. Demonstrates considerable knowledge of department formulation, creating strategies and policies relating to staff management, recruitment, performance management and general human resource practice. A capable organiser, quick to grasp – and make good use of – new ideas and information, and reliable and conscientious in all he takes on. Enjoys leading, motivating and building part of a productive team; equally comfortable working on own initiative. Possesses exemplary planning skills and accustomed to operating under considerable pressure, remaining calm, effective, and prioritising wisely.


Currently looking for a new and challenging role, which would enable the use of existing skills while allowing the opportunity for continued professional development. Areas of Expertise


Employer Brand

Internal Communications

HR Strategy

Performance Management

Employee Relations

Employment Law

Total Reward Management

Productivity and staff evolvement


Resource Management

HR Business Partnering Model

Budgeting and Staff Costs

Recruitment and Selection

Talent Management

Career Summary

2014 to date Senior HR Consultant, Head of local office, ISG Gmbh (Head Office in Vienna),

Directing multiple Central European and local human resource projects at a senior and consultant level predominantly relating to recruitment /Executive search, staff and environment diagnostics

(motivation, involvement, satisfaction)

Delivering HR audit and evaluation of HR polices and processes for customers to improve HRM effectiveness in the organization

Supporting customers in set up new HR functions

Facilitating the customer restructure process to reduce costs while improving business performance and productivity

Responsible for business development in the country and new customer acquisition

Delivered international projects (Iraq, Europe, Azerbaijan)

Project team member for international management consulting projects Experienced in the following industries: production, retail, FMCG, IT & Engineering, financial markets 2010– 2014 Human Resources Director, Pravex Bank, Multinational Group Intesa Sanpaolo

(Head Office in Milan)

Appointed to assist the business during an essential restructure, accountable for the creation and implementation of human resource processes and procedures in accordance with legislation and group policies

Working in close collaboration with local and group managers to develop comprehensive and inclusive regulations, practices and identify market trends

Launching highly effective recruitment and employee relations practices and coordinating the HRIS project

Delivering comprehensive training to human resource staff on the new protocols and policies equipping them with the relevant knowledge to carry out their work to the highest standard

Developed local internal communication programs, implemented group internal communication plan Page 2

Developing several key processes relating to HR operations including staff management, rewards, performance management, recruitment, training and employee relations

Accountable for all change management issues, responding to staff concerns primarily relating to the change in structure

Working in partnership with the IT team to facilitate the modernisation and streamlining of routine human resource activities

Playing a pivotal role in the launch of an internal online web portal for the provision of training and internal communications

Establishing key procedures to implement reward and benefit systems to improve the recruitment, retention and motivation

Issuing professional advice and guidance to regional and head office line managers in correct and effective staff management

2006 – 2010 Human Resource Manager, International Financial group “Renaissance Capital

(retail bank)

Directing the launch of human resource functions and procedures as well as recruiting a highly skilled team within a short period of time

Proving instrumental in the successful recruitment of multiple business experts including head of service for IT, Sales and Risk Management

Developing comprehensive recruitment processes to appoint in excess of 120 employees on a monthly basis and coordinate attendance at assessment centres to assess competency

Creating a range of pay structures to provide competitive pay rates and attract high calibre candidates to the company

Education and Qualifications

CIPD Level 5: Human Resource Management (2013)

Masters: Financial Management, Kiev National Economic University (2002) Professional Training and Seminars

Qualification program “Total Reward Management”, Worldatwork

Presenter on HR forums and conferences in Ukraine

Training for trainers – Training Centre “Klass”, Moscow

Course “Human resources and training policy, Deutchetelekom training centre (Germany, Armstadt)

Training «Finance for Human resources manager (”CBSD” Russia, Moscow) Key I.T. Skills

MS Office, Word, Excel, Power Point, SAP and HRIS

Personal Details

Languages: English Fluent, German - Intermediate, Russian, Ukrainian - native Memberships: CIPD

Other: Driver; full clean licence


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