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Customer Service Assistant

Atlanta, GA
May 23, 2020

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**** ******** ***

Dunwoody, Georgia 30338

770-***-**** (cell)


Bachelor of Arts in Public Administration, Auburn University (GPA- 3.7), May 2019


Entertainment Costuming, Disney College Program (Orlando, Florida), Sept. 2019-Jan. 2020

Assisted cast members with the issue, fit and proper wear of more than 200 types of costumes.

Tracked, sent, and received costume pieces from across property via the GUS computer system.

Maintained show quality by organizing and laundering garments and sending out pieces for repair.

Intern, City of Auburn Parks and Recreation Department (Auburn, Alabama), summer 2019

Researched therapeutic recreation programs and ADA compliance issues and made recommendations.

Tracked therapeutic recreation camp budget.

Supervised participants and ensured safety standard compliance at therapeutic camp.

Research Assistant, School of Kinesiology (Auburn, Alabama), Aug. 2018-May 2019

Served as group leader for adults with disabilities and taught them fundamental motor skills.

Organized and set up activity stations, which trained participants in skills such as batting and catching.

Collected fitness-related data and performed motor skills assessments for use in study.

Lifeguard, Sears Pool Management (Atlanta, Georgia), summer 2018 and summer 2019

Created and maintained a safe environment for pool patrons.

Maintained pool chemicals and pool facilities.

Enforced guest adherence to pool rules while providing a high degree of customer service.

Retail Team, Follett Bookstore, Gwinnett Technical College, (Alpharetta, Georgia), April-June 2018

Greeted customers and assisted them with store inquiries; answered phones and directed callers.

Processed transactions using secure procedures, gave change, and processed discounts.

Received, sorted, shelved, and priced inventory; straightened merchandise and set up displays.

Activities assistant/pool attendant, Marriott Hutchinson Island (Florida) Resort, summer 2015

Organized daily activities and encouraged guest participation.

Performed general pool upkeep and customer service while ensuring guest satisfaction.


Auburn University Swim Club (national meet qualifier)

Sigma Chi Fraternity (founding father, Auburn University)

Auburn University Gospel Choir

Pi Alpha Alpha Honor Society

Volunteer swim coach for athletes with physical disabilities, BlazeSports America (2015-2017)

American Red Cross lifeguard, first aid, CPR, and AED certified (valid through May 2020

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