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Customer Service Assistant

Shutesbury, MA
May 22, 2020

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Morgan Hoyle-Combs

*** ***** **** **. **********, MA 01072 413-***-****


Massachusetts College of Art and Design, Boston MA

August 2017

Bachelor of Arts: Film/Video

Concentrations: Video Production and Photography

Courses Include: Cinematography, analog/digital editing,

Greenfield Community College, Greenfield, MA

June 2011

Associates Degree: Media Arts

Concentrations: Photography &Film

Courses Include: Adobe Photoshop, Digital Video, and Ethics.

Pioneer Valley Performing Arts, South Hadley, MA

May 2007

High School Diploma

Concentration: Theatre


-Over 7 years of videographer experience for numerous studios and outlets.

-Over 7 years of utilizing editing software.

-Strong commitment to working collaboratively and independently.

-Basic understanding of Mac and Windows.

-High level of ambition and creative energy put towards given tasks.

-Reliable and adaptable; learn new systems and techniques in timely fashion.


-Proficient in Microsoft Office

-Windows Media Center

-Adobe Photoshop

-Edius 9

-Final Cut Pro

-Power Director

-Premiere Pro

-Vegas Studio Pro


-scanning and digitizing photos

-reel to reel conversion

-VHS to DVD conversion


Photographer/Camera Operator/News Editor


Channel 22 WWLP Chicopee

Maintained the care, safety and usage of company equipment. This included but not limited to cameras, tripods, memory cards, lighting, live-feed back packs and news vehicles. Responsible for preparing equipment, formatting P2 memory cards, reserving vehicle, and working in cooperation with well-known anchors and reporters such as Mike Mascedrelli and Sy Becker.

MassArt Film Cage


Massachusetts College of Art and Design

Responsible for cataloging and renting out equipment such as cameras, tripods, lighting, color gels, microphones, lenses, and headphones all for students enrolled in photography or filmmaking. Other responsibilities involved working shifts that involved moving heavy equipment.

MassArt Internship


Coup Boston

Participated in filming inauguration sequences for MassArt's new president Dawn Barret. These included shots of MassArt campus, class sessions, setting up interviews with former MassArt president, Massachusetts congressman, Michael E. Capuano and filming the MassArt parade. Responsible for looking after and using equipment with great care.



Iris Photo, Northampton, MA

Convert 16mm and 8mm film, VHS tapes, Digital Video tapes, vinyl records, tape cassettes, and DVDs to digital format.

Provided customer service as needed.

Telecine Operator


Memory Magic, Florence, MA

Utilized projectors in the conversion of 16mm and 8mm film to digital format.

Provided customer service as needed or requested by clientele.

TV Studio Internship


Greenfield Community Television, Greenfield, MA

Participated in camera workshops and editing software such Final Cut Pro. Responsible for camera operations, ingesting footage and final edits.

TV Studio Internship


Amherst Community Television, Amherst, MA

Participated in television workshops and editing software such as Final Cut Pro. Participated in filming interviews, musical events and final edits. Responsible for setting up, using and taking down camera equipment as well as final edits.


Grounds Keeper/Shelf Stocker


Red Fire North, Montague

Responsible for setting up and watering displays for seasonal decorations. Replaced expired produce when needed. Stocked shelves with produce when deliveries arrived. Assisted in kitchen when needed.

Harvester/Greenhouse worker

Red Fire Farm


Montague MA

Responsible for harvesting and gathering seasonal produce. Worked seasonal shifts including Greenhouse, field work and shed washing. Greenhouse operations included seeding and operation of onion topping mechanisms.



El Jardin Bakery, South Deerfield, MA

Cashed out customers and money orders, sliced and packaged baked bread and was responsible for combining, mixing and baking ingredients for breakfast granola. Other services included distributing breads to nearby food drives.

Transportation Driver


Hulmes Transportation Services, Greenfield, MA

Performed the driving of company vans and transportation of clients to and from day services. Duties included assisting clients in and out of vehicle, securing safety straps and providing safety of any or all passengers. Other duties included signing out designated vehicle, keeping note of mileage and fueling when needed outside of transit periods.

Salad Prep


The Night Kitchen, Montague, MA

Making and preparing orderves such as salads, cheese plates and olive dishes. Desserts include preparing cake, pudding and chocolate turtles. In addition to cleaning floors and dishwashing as needed.



UMASS, Amherst, MA

Duties included kitchen cleaning, taking out trash and moving tables and machines. And floor specialist; sweeping, mopping and filling and emptying mechanical scrubbers. Responded to special requests from both General and Assistant Managers if needed.



Wendell Country Store, Wendell, MA

Responsible for maintaining accurate account of all transactions and monies.

Interacted with clients as they completed their check-out procedure.

Stocked product shelves with each incoming shipment.



Leverett Co-Op, Leverett, MA

Responsible for maintaining accurate account of all transactions and monies.

Interacted with clients as they completed their check-out procedure.

Assistant Farmer


Hillman Preserves, New Salem, MA

Responsible for picking apples in order to press cider for later distribution.

Maintained the overall appearance of the facility.

Participated in everyday requirements such as mowing the fields and hauling of equipment.

REFERENCES Available upon request

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