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SQL Developer

Location:
Durham, NC
Salary:
45000
Posted:
May 22, 2020

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Resume:

Darnell Mckenzie

Raleigh, NC ***** 336-***-**** adddr8@r.postjobfree.com

Objective

Experienced and versatile individual who possesses a background in management, customer support, and information technology. Has worked in a variety of industry settings in order to gain multiple perspectives. Currently seeking opportunities where my creative thinking, leadership, critical-thinking and problem-solving skills can be showcased, while being presented with challenges meant to introduce me to new competencies.

Education

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY UNIVERSITY OF PHOENIX

Related coursework: Introduction to Operating Systems, Business Systems, Fundamentals of Business System Development, Project Planning & Implementation, Database Concepts, Management of Information Systems, Fundamentals of Programming with Algorithm and Logic, Introduction of Web Design I, Intro to Web Design II, Intro to IT Security

ASSOCIATE OF ARTS DEGREE IN INFORMATION TECHNOLOGY UNIVERSITY OF PHOENIX

Skills & Abilities

·

·SSIS/SSRS

·Photoshop, Lightroom, Dreamweaver

·CRM, SSIS, SSRS, ETL

·SQL, Microsoft SQL Server

·HTML/XML CSS

·Windows Office

·Nasco

·Adobe Premiere

Experience

CLAIM PROCESSOR I BEACON HEALTH OPTIONS APRIL 2018 - PRESENT

·Evaluates and investigates an average of 40 - 300 claims and errors systems daily

·Serves as an essential resource for claims resolutions amongst peers

·Reviews and appropriately updates incorrectly scanned customer information

·Analyzes and compares paper and electronically submitted claims to system’s claims

·Ensures timely processing of clients’ claims by accurately maintaining a completion rate of 7 – 10 claims an hour

·Supports management though utilization of SQL to assign claims to authorized team members

·Tracks and monitors claim resolution progression throughout the day

·Regularly goes above and beyond to exceed expectations, by proactively providing team support

CUSTOMER SUPPORT LEAD HUMANA OCTOBER 2014 - MARCH 2018

·Answered an average of 100 - 200 inbound phone calls from members (Medicare, Individual coverage), daily

·Evaluated and provided profile, claims, plan benefits, and payment support for customers

·Provided troubleshooting support for technical issues with company’s website

·Supported the onboarding and training of over 20 team members

·Held a 95% success rate of resolving patient complaints

·Served as leadership floor support for management team

BRAND CONSULTANT/RADIO PERSONALITY QUARANTINE ENTERPRISES LLC MARCH 2012 – JAN 2020

·Developed over 6 websites and social media pages to help build awareness to clients’ target market (QuarantineEnterprise.com)

·Constructed brand awareness websites utilizing HTML coding

·Coordinated over 5 client videos and 10 photo shoots

·Managed backdoor access to websites, granting generated passwords and usernames

·Operated as primary point-of-contact for managers and Public Relations representatives to gather client background for interviews

·Analyzed SEO database and digested client feedback to enhance company marketability

·Progressed target audience marketability by 20%



Contact this candidate