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Customer Service Safety

Victoria, TX
May 22, 2020

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**** * ***** ***. ********, TX ****1 361-***-****


Motivating Team Lead with 5 years of experience in leadership roles. Offering excellent problem-solving, communication and multitasking abilities. Dedicated to safety, efficiency and proactive organization.


April 2016-February 2020

Team Lead, Peter Piper Pizza

Analyzed employee workloads to meet seasonal fluctuation needs.

Documented daily production levels, materials use and special incidents to keep management informed of all activities.

Trained new employees on register and kitchen area positions to support team efficiency.

Maintained open and professional team relationships to quickly identify and resolve issues.

Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.

Organized and prioritized team workflows and resources to handle dynamic demands.

Supervised team of 12 employees working with registers and kitchen area.

Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.

Cleaned work areas following each shift by removing debris and trash and sweeping up before next shift.


April 2016

Job Title, Company Name

Recognized by management for providing exceptional customer service.

Improved customer satisfaction by finding creative solutions to problems.

Earned reputation for good attendance and hard work.

Improved operations by working with team members and customers to find workable solutions.


May 1997

Diploma, Bloomington Tx, Bloomington High School

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