“Live each Day with Purpose” from Mohammed Ali. This is my life mantra.
My purpose has always been to encourage smiles and ensure that each guest has a wonderful shopping experience that they will cherish for life. I have numerous years of experience, and I excel with upbeat motivational presentations; as well as helping guests finding that perfect something that brings a sparkle of excitement. Whether that is new adventures on cruise ships and new places, or a sparkling diamond souvenir from that vacation. I love the magic of working in the travel industry. I’ve also built many solid relationships with guests & crew members all across the world.
I have excelled at closing sales, marketing, and promotions to increase value in the travel industry. My longest position was for Carnival Cruise Lines as a Future Cruise Expert. I excelled at closing sales, marketing, and promotions to increase value. My passion is travel.
My most recent goal as Trunk Show Manager, was to Provide exceptional one-to-one hospitality, allowing the guest to discover and experience several unknown or unique jewelry brand. Not just to create an amazing experience but to bring the story of the brands and jewelry to life!
I’ve been described as a steady, confident and resourceful, compatible with almost all workers, but
I have a strong sense of self-discipline and have been my own team for 10 years onboard. With plenty of enthusiasm and stamina, a thirst for getting out there and I desires to make her mark. I am a person who seeks out and enjoys being with other people, and responds to pressure by taking everything in stride. I approach life in original and creative ways, while radiating high energy.
I would welcome the opportunity to meet with you, and explore how I might contribute my sales strengths in the industry to the fulfillment of your objectives. Please contact me by email or on the Whats App so we can discuss the best time to talk.
I look forward to hearing from you, I would love this position and joining your sales team.
Thank you for your time and consideration.
972-***-**** (Whats App)
Christie Ayles is an outgoing, charismatic and proactive world class sales professional with over 10 years of experience onboard cruise ships. I have experienced a rich list of itineraries across the world. A strong asset to any team, I am an experienced top performing sales leader. I have excellent public speaking skills giving numerous educational seminars. I thrive on taking the initiative and adapting to changing circumstances.
* Top 5 Booking Sales & Top Credit Card Sales for Carnival Cruise Lines for 2 consecutive contracts of six months
* Performed on House of Blues Stage as Crackle from Snap, Crackle Pop fame
* First Responder and Recovery for Hurricanes Katrina and Rita
* South Louisiana’s number one rated midday radio show while at KSMB
* KSMB staff member – LA. Medium Market Radio Station of the Year
Trunk Show Manager/Jewelry Stylist 12/19-3/2020
Starboard Cruise Services
Represent several exclusive, high value fine luxury jewelry collections: Navaratna featuring Tanzanite, Emeralds, Rubies, & colored diamonds. Chimera Collection of Red Coral. Provenance Gemstones featuring Snowflake Aquamarines, and Zultanite. Kallati.
Plan, coordinate, executes seminars, elevated events, and private guest viewings in partnership with retail management in order to meet sales targets. Actively networking to drive relationships with guests.
Provide exceptional one-to-one hospitality, allowing the guest to discover and experience an unknown or unique jewelry brand.
Gemstone Expert/Jewelry Stylist/Marketing Director 1/18-10/2019
Sophia Fiori Diamonds, LLC
Support the day to day operations as Marketing and Promotions Director
Administrative and organizational ability for producing effective promotional materials, and paperwork needed to maximize sales revenues
Responsible for Organizing collateral for maximizing revenue and sales promotions
Sales specialist for High End Jewelry and Watches
Regular Presentations and Educational Seminars:
Shop On Board Show Diamond & Fine Jewelry Auction
Gemology Series: Rarest of the rare colored gemstones Gemology Series: 100 Million years in the making, a history of diamonds Gemology Series: Birthstone history, properties and lore Gemology Series: Tanzanite, the birth of a gemstone
Loyalty& Future Cruise Expert 11/10—10/2017
Carnival Cruise Lines
Sales and marketing expert with Carnival FunPoints Rewards credit card
Sales and marketing for booking Carnival cruises (consistently in top 10)
Regular Presentations for the upcoming Carnival season itineraries and new ship.
Leadership as an independent advisor with a strong commitment to excellent customer service.
Ability to utilize my fun, confident personality by using humor in different presentations.
Confident at networking.
Jewelry Sales 05/10-10/10
Effy Jewelry in Juneau, Alaska
Sales specialist in tourist port for high end jewelry and accessories
Destination Shopping Specialist 05/08 -5/10
Panhoff Publishing, Inc.
Encouraged Guests to shop and spend large amounts of money in our Ports of Call on the Mexican Riviera and Caribbean.
Port Lecture for Carnival Cruise lines and Norwegian Cruise Lines
Regular presentations on Recommended Shopping Program, Diamond & Gem seminars in front of large groups of guests onboard a cruise ship.
Certified Travel Specialist 08/07-05/08
Community Relations Coordinator:
ATCS, PLC - Subcontractor for FEMA for Incidents Rita and Katrina 2005/06
Housing Assessment Strike Team – Temporary housing assessments for raw land to place mobile home and trailer parks.
Mobile Home Ops - Leasing evacuees into new temporary homes.
Commercial Park Reconciliation Team – 150 plus Parks in Louisiana.
Radio Air Talent/Promotions Director ` 8 years
5 hour Radio Show includes constantly answering phone lines, show prep and being on top of time(down to the second), Voicing Commercials for radio and TV, plus broadcasting at live remotes. Hosting Club remotes, circus performances, non-profit events, interviewing & introducing musicians during concerts; Daily Promotions and Production duties.
EDUCATION & TRAINING
Courses Towards STCW Certification
Crisis Management & Human Behavior 12/2016 & 1/2018
Crowd Management 4/2014 & 1/2018
Care Team Training 07/2011
BA, Telecommunications Major Texas Tech University, Lubbock, TX
English Literature Minor Sheffield Hallam University; Sheffield, England
Certified Event Travel Specialist Certified Shopping Specialist
Sales Training: Effie Jewelers Sales Training; Mays Corporation
Sales Training; Dillard’s Corporation Certified Brand Ambassador: Network Promotions
Computer Skills: Navigator, Citrix, Microsoft Office, MS Excel, MS Outlook, MS PowerPoint, MS Publisher, MS Word.
A strong asset to your sales team.
I am known to provide efficient, thorough sales consultations
I Engage with guests to build excitement and excel at building relationships
My sales style is soft, non-aggressive, calm, hospitable and easy going however, I am assertive and confident enough to ask for the sale.
Outstanding work ethic and strong drive to succeed
Excellent customer communications skills, both oral and written
Knowledgeable of customer service techniques and reservations systems from ccl including multiple computer programs & outside websites
Help manage rewards program by taking care of our loyal guests’ needs.
Help guests plan & Book for their next vacations by promoting upcoming cruises, including flights and hotels plus shore excursions.
Demonstrated track record for Client outreach; successful sales of non-branded fine jewelry.
Proven track record in achieving sales results; expertise in the sales of high value items.
Demonstrated ability in bringing to life the story of unknown jewelry brands and gemstones.
Experience in Retail or Hospitality; Luxury Guest Experience is of interest.
Exceptional customer relationship management skills, executing thank you notes and other communication to company standard
Responds promptly to resolve guests’ requests and feedback, following up with guests as appropriate, escalating to management as necessary, and suggesting strategies to avoid or mitigate future occurrences.
Builds deep relationships with guests by learning about them and undertanding their needs and desires. Suggestions for products, brands, experiences are shared based on individual knowledge.
An experienced top performing, motivated sales leader in booking cruises
Proactive and hard working professional.
Presentation skills, marketing, organizational and direct luxury and vacation sales.
Excellent public speaking skills giving numerous educational seminars on new vessels, itineraries, stateroom categories.
Thrive on taking the initiative, working well individually but able to Multi-Task
Energetic, enthusiastic, dedicated and enjoy learning new skills
Adapts well in changing circumstances; Ability to work in a constantly changing and fast paced environment
Strong judgment and decision-making skills with Superior negotiating skills
Previous experience in a target driven environment
12 years-experience within the travel industry with a Good destination knowledge
Excellent written and spoken English
Excellent customer service skills
Good southern manners Tenacious Persistent Fun Referrals upon request
CHRISTIE K. AYLES
Cell Number: 281-***-****