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Manager Project

Scottsdale, AZ
May 22, 2020

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Project Director


Successful Project Leadership as a Project Manager, Change Agent, Product Champion, Client Advocate and Market Maker in large-scale project execution, new business development, market penetration, and strategic planning in fast-paced multinational marketplaces. Widely recognized for profitable business operations, client satisfaction and leading-edge product launches into cross-industry environments.

Extensive background in cross-cultural dynamics and international business practices through frequent travel and long-term residency in the Middle East, Asia Pacific, Europe and North America.

Directs appropriate and timely written communication with all project team members, department managers, and customers throughout the life of the project through effective use of status reports, program schedules, issues logs, cost data, etc.

Highly skilled program management, business analysis, market trend review, client relationship building and channel management.

Directs the review of project scope, budget, and schedule for compliance with product and customer specifications. Identifies and presents issues to project sponsors and assists in resolution.

Reliable hiring, training, supervision, motivation, deployment and development of top-notch talent at executive, management and staff levels.

Multi-tasking talents in C-suite relationship building, team building, technical presentations, needs analysis, process improvements and attention to detail in time-sensitive situations.

Detailed knowledge of product portfolios within commercial and industrial software sectors, as well as market trending and business intelligence for other industry segments. CORE COMPETENCIES

Strategic Planning ● Program Management

● Change Management ● Agile - Scrum ● P&L/Budgeting ● Customer Loyalty ● Restructuring ● Contract Negotiations ● Process Improvements ● ERP – WMS - TMS ● Industry Networking ● Leading-Edge Technologies ● Product Introduction ● Supply Chain Management ● Logistics ● Distribution ● Inventory Controls ● Client Relationship Building ● Multi-Year Business Planning Work Scope Definition ● Turnaround Strategies ● Risk Management ● Prince2


Infosys, Phoenix, AZ March 2019 – Current

Senior Program Manager

Responsible for teams deploying new applications in agile environment. Delivered client milestones on-time and within budget. Worked with client PMO to go-live with the new applications. Forever Living Products, Phoenix, AZ Dec 2017 – March 2019 Senior Project Manager

Led team that implemented new credit card processing application in Europe and Middle East. Helped clean up Jira application to bring it current. Managed team that created and deployed new web applications. Elekta Gulf, Phoenix, AZ May 2017 – Nov 2017

Project Director

Deployed MS Dynamics GP10 and WMS in Saudi Arabia while relocating the warehouse facility. Isagenix, Gilbert, AZ Apr 2016 – April 2017

Project Director - International

For Isagenix’s business outside of the USA, explore, develop, and recommend approaches for driving international growth, as well provide analytical support and project oversight to the International Executive team. Re-organized China and Indonesia operations and supply chain. Elekta Gulf, Dubai, UAE Aug 2009 – Apr 2016

Project Director – Project Management Office / General Manager In charge of overseeing all business operations with 5 direct report executives and $50 million budget for this

$90 million distributor of TV/Audio products and small/large appliances, representing 400 active SKUs. Contract manufacture products sourced from China, India, Turkey and Egypt. Manage retail customers like Carrefour, Lulu, Geant, HyperPanda, Sharaf DG and Extra in GCC Countries, Africa, India and Levant Countries.

Succeeded in improving customer satisfaction levels and supply chain functions to drive 12% higher sales in 2012, 13% in 2013 and 15% in 2014.

Effectively positioned the company for a profitable sale by enhancing inventory turns and cash cycle.

Implemented MS Dynamics ERP system, new custom WMS, custom CRM and custom TMS system. Oracle Retail, Phoenix, AZ Nov 2007 – Aug 2009

Program Director

Responsible for managing multiple projects, each ranging between $15-20 million, for the $200 million retail software consulting practice. Led project team leaders in different areas, such as Operations, Finance, Technical, Store Level, Business Process and PMO.

Piloted the full deployment of Lowe’s Mexico and Advanced Auto Parts ERP and WMS Projects on time and within budget.

Retalix USA, Phoenix, AZ Mar 2005 – Nov 2007

Vice President – Professional Services

Held full P&L accountability for $40 million in yearly revenue with 6 Directors and 60 consultants for this software and consulting entity with a retail client base. Coordinated a portfolio of 50 active retail engagements encompassing ERP, POS, BI and Loyalty areas.

Successfully turned over all deliverables and went live on various ERP – WMS software systems. EDUCATION

Arizona State University, Tempe, AZ

B.S. Degree in Business Administration


- Certification – Prince2 Project Management Methodology.

- Courses in Project Management, Hammer Reengineering, Karrass Negotiating and Philip Crosby Quality.

- Proficient in all MS Office Suite applications and Atlassian Suite applications (Jira/Confluence).

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