Customer Service Technician

HECTOR CARLOS PETRONE

W* - Hanwell – London – United Kingdom

adddlm@r.postjobfree.com

Mobile: +(004*-****-*** 5656

Personal Profile

As a confident and sociable individual, friendly personality, I enjoy interacting with others, building relationships and working in a dynamic environment. Self-motivated individual. A strong team player, highly approachable, with a good sense of humour and positive attitude to life. Key Skills

Fully concentrate and focused in my work

Flexibility to work in a changing environment

Excellent teamwork skills

Discipline to work well on his own if required

Coordination with team members

CITB Health Safety and Environment

UK ATA Asbestos Awareness

Studying CompTIA A+

Specialist Installation Safes (Gunnebo / Phoenix / Chubby) Worked in

Barclays

Lloyds

HSBC

Natwest

Halifax

Santander

Metrobank

Specialist Installation Servers / Racks / UPS (IBM / Schneider / Nestor / Dale Power / Rainford) Worked in

Bank of England

Bank of America

Dungeness Nuclear Power Station

BT / TE

IBM

Specialist Installation ATM / TCR (Diebold Nixdorf / Glory / Testlink) Worked in

Barclays

Lloyds

HSBC

Natwest

Halifax

Santander

Metrobank

Employment History

Bishopsgate Specialist Installations

Premier Park Road – NW10 7NZ

London – UK (April 2017 / until now)

Van Driver / Installations Specialist

(Driving, Loading and unloading vehicles, Installation Specialist, Customer Service) Granger & Hertzog

Unit 6 Central Park - NW10 7FY

London - UK (August 2016 / January 2017)

Loading Bay Operative

(Stock control, Loading and unloading vehicles, Check and prepare orders) Aussie Man And Van / Anthony Ward Thomas / Bishopsgate Specialist Installations 141 Acton Lane - NW10 7PB

London – UK (July 2015 / August 2016)

Warehouse Operative

(Stock control, Loading and unloading vehicles, Check orders, Customer Service) Studies and Training

Systems Programmer (1991-1994)

Informatic Studies Centre

Toledo – Spain

Information Technology / Network Technician (2009) UBA Buenos Aires University

Buenos Aires - Argentina

ESOL Course (2014)

Ealing, Hammersmith & West London College

London – UK

CompTIA A+ (Currently)

Impact IT

London - UK

Additional Info

Movistar Certified Sales Expert (Seller No. 1, January 2006) (Buenos Aires, Argentina). Worked between 2007 and 2011 in Municipality of Quilmes (Buenos Aires, Argentina) doing IT support and customer service, mostly oriented as a technician, troubleshooting anything related with computers. Worked like volunteer in Upper Room Acton (London), between 2012 and 2014, helping vulnerable people; homeless, economic migrants and ex offenders to help them improve their lives and conditions. Worked translating Europe’s Famous Hostels website from English to Spanish in 2014 (Naples, Italy). Languages: Spanish (native speaker), Italian (basic user), English (IELTS certified). Full UK driving licence issued by DVLA (valid until 2028). Working currently as a volunteer in West London Equality Center (London) giving IT support and Customer Service. Hector Carlos Petrone

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