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Mental Health Service Representative

Brooklyn, NY
May 22, 2020

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*** ******* ******, ***#: **** Brooklyn, NY 11207


Experience working with Mental Health clients Facilitating/Leading Group Therapy Sessions Spanish Bilingual Team-building and Empowering Peers/Clients EDUCATION AND TRAINING

New York Academy of Peer Services (collaboration between Rutgers University and The Office of Mental Health) Pursuing peer specialist certification

(Expected graduation July 2020)

Queen of Peace High School, High School Diploma, June 1990 WORK EXPERIENCE

Bimbo Bakeries USA (Temp Assignment for Randstad Staffing) March 2020 – April 2020 Material Handler Queens, New York

• Janitorial duties included: Sweeping, mopping and light maintenance of the warehouse

• Received and processed incoming stock and materials

• Picked orders

• Packed and shipped orders

• Data entry of inventory and provided documentation

• Organized workspace including bakery and distribution Demarcos Catering, June 2018 – March 2019

Counter Staff/Kitchen Helper Aberdeen, New Jersey

• Requested and recorded customer orders

• Computed bills using cash registers and point of sale

• Cleaned and organized eating, service, and kitchen areas

• Notified kitchen personnel of shortages or special orders

• Prepared daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza using proper safety precautions and

• Followed sanitary measures per Department of Health and company policy Care Giver/Home Attendant April 2015 - June 2018

● Maintained records of patient care, condition, progress and any incidents that

● Reported on and discussed observations with supervisor or case manager

● Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care

● Entertained, conversed with, or read aloud to patients to keep them mentally healthy and alert.

● Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming

Convergys ( Account)

Remote Customer Service Representative January 2013 - March 2015

● Retained records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken VOLUNTEER EXPERIENCE

New York Cares – Kings County Hospital center 2005

● Provided companionship to disabled populations

● Assisted recreational and nursing staff

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