MARIA ISABEL PLACIENTE
Sto. Domingo Angeles Pampanga PH
People and Safety Associate
March 2017- present
Craveable Brands Inc. Sydney NSW AU
Quick Service Restaurant Company
Job Summary – As an offshore employee directly reporting to the National Work Health and Safety Manager, Isabel assists in the implementation of work health and safety (WHS) management system across 550+ restaurants. Also, she supports the People Team in reference check, recruitment assistance to the restaurants, job offer and other onboarding documentation, in-store experience of new starters, org chart maintenance, performance management, various reward programs communications and implementation, employee relation statistics report, policy administration, e-learning modules preparation in World Manager platforms, reset password in Payroll system, monthly stats report updates on Board and Executive Report and other admin tasks. Responsibilities include the following:
Work Health & Safety
o Respond to reported WHS incidents (accidents/injures/COVID- 19 related) in a timely manner thru email or call and provide information on control measures to prevent incident reoccurrence. o Produce significant incident report summary weekly with statistics and graphs on incident types, total number of incidents and number of closed out incidents year-to-date and submit to the Group Executive Team.
o Generate and maintain accurate WHS performance indicators monthly (WHS statistics) for the People Team’s Board Report.
o Produce accurate WHS reports throughout the month e.g. WHS compliance and performance reports. o Update Incident Reporting system i.e., questions, answer options, distribution list, etc. where required. o Assist in the implementation and administration of WHS initiatives and programs. o Facilitate and assist in WHS incident investigations where required. o Maintain accurate records of WHS communications. o Update the chemical register and email suppliers on the current Safety Data Sheet (SDS) of all chemicals used in all restaurants.
o Update the contractor register with the newly approved contractor details, email or call contractors on their updated business insurances and file their documents in the system. Recruitment and Selection
o Conduct reference check of Australian applicants (positions include HR Coordinator, Regional Training Consultant, ER Advisor, Project Administrator, QA Coordinator, New Product Development Assistant, Head of Marketing, Digital Brand Manager, Receptionist). o Assist in forwarding the recruitment requirements of all restaurants to Explore Careers (AU career & employment program).
o Create job offer and prepare onboarding documents for newly hired in restaurant support center. o Liaise with Business Consultants, Franchise Partners and Hiring Manager on the in-store experience of new starters.
o Update the whole company’s organizational chart by adding new starters and removing terminated employees.
o Record all Performance review and KPI forms semi- annually. o Create letters on semi annual performance reviews with the salary re-alignment details. o Facilitate the nomination in different reward programs in all restaurants and restaurant support centers across Australia.
o Distribute communications during the nomination period thru different channels (Facebook group, World Manager platforms, brand e-magazines) and across all brands. o Liaise with all Business Consultants on their chosen winner per quarter across all brands. o Prepare master list in Excel, certificates, letters, presentation and order gift cards for the winners. Employee Relations
o Record ER Helpline calls in Salesforce.
o Produce Employee Relations statistics report monthly for the People Team’s Board Report. o Maintain the company’s Policy register, forward any policies due for review 2 months before due date to the assigned department or brand.
o Upload the updated or any new policy in the system. Learning
o Create Training modules in the World Manager platform and monitor progress in specific campaigns. Payroll
o Reset password and enable accounts of employees in the Payroll system (Preceda) as needed. o Track HR Invoices.
o Acts as Assistant to the Chief People Officer in reminding the whole team’s updates on the Board Report and Executive Report which is done monthly.
o And other ad hoc tasks as needed.
Human Resources and Purchasing Officer
November 2015- March 2017
Protheme Global Inc. Mabalacat Pampanga PH
Polyester Resin Manufacturing & Export Company
Job Summary – Directly reported to the Assistant General Manager, solely responsible in implementation of all areas of Human Resources such as recruitment and selection, payroll processing, company and government benefits, employee relations and engagement activities performance evaluation and data management. In addition, solely in charge of canvassing and procurement of materials, tools, equipment and services of the whole company.
Recruitment and Selection
o Coordinate with requesting department or resigning employee in creating job description and qualifications and turning it into job advertisement. o First person to shortlist applicants based on their experiences, education and potential abilities. o Conducts initial interview and decides if applicant have the potential capability in the position to proceed on the next interviews.
o On boarding new employees and prepares documents (contract, job description, pre- employment requirements, ATM forms, ID and biometrics registration). Compensation and Benefits
o Compute payroll semi- monthly and 13th month annually for production department (regular and special holidays, overtime and night differential pay). o Monitor of SIL for all production employees.
o Process of SSS and PhilHealth sickness claims as well as company-initiated, SSS and Pag Ibig loans. o Prepare reports to government agencies for new employees. o Process of ATM cards.
o Establish new policies and creating new documents to be incorporated in the company practice. o Integrate new benefits and programs to retain employees. o Prepare and distribute incident reports, notice to explain, 1st notice of AWOL to termination due to abandonment of post, memorandum, COEs, request, complaint letter, etc. o Main organizer and host of company events (Employees of the month, Christmas party, etc.). Performance Management
o Create performance evaluation based on actual tasks per position/department and ensure that all factors or qualifications are measurable and easily graded. o Liaise with Managers and make sure all probationary employees are being evaluated on time and prepares necessary documents (evaluation forms, PMF). 201 Filing
o Maintain data base for all necessary information of employees which can be used for possible new benefits and programs.
o Make sure all pre- employment requirements are being processed and completed by employees Procurement of production and office materials, tools, equipment and services: o Canvass different suppliers in Pampanga to Manila thru phone calls, store visit and email. o Ensure on- time purchasing and delivery based on ongoing and highly prioritized projects. o Bulk price, longer terms and delivery negotiation. o Create Purchase Order thru Quickbooks accounting software. o Submit PO for check preparation and liquidation of cash purchases to Accounting department. o Request report/feedback on purchased materials based on price vs. quality from departments and warehouse.
o In charge of checking current prices of fast moving materials from different suppliers and negotiate when there is discrepancy.
Human Resources Assistant
October 2014- May 2015
Enigma Technologies Inc. Angeles Pampanga PH
Computer Hardware Retail Company
Job Summary – Directly reported to the HR Manager, assisted in the areas of compensation and benefits, employee relations and property custodian.
Compensation and Benefits
o Responsible of computation of semi- monthly payroll of sister company. o In charge of documentation and computation of last payment of all resigning employees in all branches. o Conduct reference checks of company loan applications. o Application for ATM cards of new employees.
o Participate admin hearings in regard to malversation of funds and company theft. o Prepare and distribute Notice of AWOL 1st to termination, notice of admin hearing, and holiday memo. Property Custodian
o Responsible in renewing vehicle insurances (TPL and comprehensive) and assists in claiming insurance during accidents (i.e., obtaining witness and requesting for written report, coordinating with the 3rd party on necessary documents like affidavit, etc.).
o In charge of renewing fire insurances and lease contracts of all store branches nationwide and coordinates with insurance company and lessor the necessary documents. o Application for Shell fleet card.
BS Psychology 2010-2014
Angeles University Foundation
October 7, 1994
Tagalog, English, Kapampangan
Available upon request.