Mob No: 587-***-****
Administrative Assistant with over 5 years of experience managing business office functions and providing executive level support to principals and clients. Seeking to apply my detail-oriented talents and adaptable personality to fulfil the company’s needs.
Customer Service & Relations
Word Processing & Typing (100)
Filing & Data Archiving
Office Equipment Operations
March 2020 Capri Capital Corp, Calgary, Alberta
Performed administrative and secretarial support functions for the Manager / Executive Assistant. Coordinated and managed multiple priorities.
Provided telephone support, investigated and resolved billing problems.
Worked closely with Human Resources to prepare new hiring paperwork, Offer Letters, employee benefits, as well as new employee assistance and training.
Perform routine Administrative clerical tasks such mailing, copying, faxing, filing and scanning, ordering stocks, office supplies as needed.
Created effective PowerPoint presentations for marketing purposes.
Ensured all files were updated, maintained and organized efficiently.
Liaison between various departments to ensure effective communication was maintained.
Compiled bookkeeping records and generated financial statements for clients; conducted all general accounting such as accounts payables and receivables.
Assisted the senior accountant in completing month-end and year-end processes.
Suggested an improvement to the administration system to maintain administrative standards and procedures; system included executive correspondence, templates, records management and mail processing.
April 2017 CBI Health Care, Calgary, Alberta
Administrative Assistant / Data Entry Clerk
Participated in requirements meetings to understand the requirements from business people.
Assist in CRM/File Share administration
Provide input on functional requirements and potential problems
Find and report defects to software developers
Help investigate Clients / Patients problems as needed
Take initiative for software quality process efficiency and improvements
Help Clinic Administrator on the month end reports and tracking
Participate in defect meetings by providing information required to triage and resolve issues
encountered during testing.
Updated the Clients/Patients details in the database.
Worked closely with WCB on the Clients claim details.
Worked with private insurance Clients
Anbakam Metals Limited USA.
Senior Operations Controller 2007 to 2011
Developed and maintain document control processes for the efficient management and recording of Export documentations. Co-ordinate with banks on Letter of Credits, Managed payments.
Filed AES and Bill of Lading Instructions prior to vessel cut-offs.
Co-ordinate with on-shore and off-shore on daily basis for the upcoming shipments.
Provided statistical information on the tracking of product shipments, returns, and inventory.
Verifying and tracking both ferrous and non-ferrous raw material and vendor supplied
components. Managing material and components as needed for internal production and/or
shipment to appropriate vendor.
Managing transactions to ensure accurate inventory and proper material traceability, Conducting regular inventory audits. Fulfilling additional responsibilities as needed to support business needs
Provided support to Customs Compliance and Export Logistics Team.
Writing and/or updating procedures / SOP’s (if needed)
Verifying the final customs accounting for import/export shipments
Monitoring all shipments and providing necessary paperwork to carriers/brokers.
Providing support to the shipping department and other duties as assigned.
Work with various team members to effectively resolve incidents and problems
Payroll processing and Employee timesheet management
Co-ordination with contractors for the contract renewal and Contract opportunities
Co-ordinate with Lawyer firms on the immigration documentation like H1, Green Card.
Responsible for database entry and analysis of payment and submissions to the Internal Revenue Service. Recognized for ability to work well during peak seasons and high demand events
2000 – 2008 Wings Logistics Private Limited, India
Senior Operations Specialist
Coordinate the routing of import and export bookings with airline and ocean carriers
Collaborate and build relationships with customers, carriers, and agent representatives
regarding trucking, air, ocean, import, and export products to strengthen service
Prepare all necessary shipping documentation related to international bookings and process
all import/export documentation to clearing agents to include: (HAWBs, MAWBs, AESs,
Manifest, Shipping Instructions, Cargo Decl., Bill of Ladings, and Certificate of Origin,
Track and trace shipments, researching and resolving any issues regarding billing or
shipping discrepancies, communicate timely correspondence back to both customers and
Problem solve with the Export Manager when situations arise that can or do negatively
effect our clients and their customers
Verify shipment status, review pre-alert and verify Issue shipment handling instructions
to operational Ocean Import Processors.
Tracking the shipments until the shipments reaches the destination
Confirmation to the Seller about the shipments
Diploma in Secretarial Practice – Ghousia Polytechnic, India
Bachelor of Commerce – KSOU, India.