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Training Manager

New Delhi, Delhi, India
May 23, 2020

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**-**, *** *****, ***** Garden Dwarka Mor

Opposite Pillar – 795, Delhi-110059

Mobile : +91-931*******

E-Mail :

Total experience: 9+ years

Diploma in Training & Development PG in Human Resource Management Certified Master Trainer & Facilitator Certified instructional Designer

Seeking career opportunities in an esteemed organisation to utilise my potentials to the fullest and contribute to the success of the organisation.

Communication skills

Interpersonal Skills

Presentation Skills

Organizational skills

Instructional Designing

Planning and Budgeting

Training Need Analysis

Content Development

Training of Trainers


Proposal writing

Quality Auditing

Operation Management

MIS and Reporting

Team Management

Client Relationship Management

Recruitments and Sourcing


Working with KPMG India as Assistant Manager – Learning & Development (Feb, 19 till date)

Identifying training and development needs within the Firm through job analysis.

Designing the training and development program based on the needs of the individual.

Ensuring that the activities undertaken by the team are well within the budget

Developing effective induction program which could be followed up by a feedback.

Producing and delivering the training modules built for in-house training.

Amending the existing training and development programes according to the changing environment of the work place and evaluating the existing training and development programe.

Managing the LMS and tracking the training hours, training logistics, MIS and reporting.

To assess the development by feedback from the employees on training workshops.

By assessing the development through receiving feedback from new hires regarding the induction process.

Supporting all central projects and milestone journeys.

Designing learning solutions for different service lines Working with ICA Edu Skill Pvt Ltd as Deputy Manager – Training & Development

(Jan 2018- till date)


Connect with the State Head and Cluster Heads to identify the Training requirements

Planning & Designing solution such as coaching, classroom training, counselling etc.

Preparing monthly training calendar

Developing and organizing training manuals, multimedia visual aids, and other training material through Modern Training methodologies and Storyboarding.

Arranging and Coordinating training logistics and other requirements

Conducting Training of Trainers program on Process

Working with the Heads in applying appropriate induction, training and development programs

Evaluating trainer’s performance and training program effectiveness.

Connecting with trainers and conducting support visits to assess the quality of the trainers

Recruiting trainers at Centre level as per the requirement.

Developing Session plans aligned with QP-NOS and Model Curriculum by NSDC.

Supervising the overall operations of the training department within the organization.

Designing Quarterly Training newsletter

Preparing and maintaining monthly and quarterly reports of Training operations PROFESSIONAL QUALIFICATION

Post Graduate Diploma in English

Language Teaching (ELT) from

Annamalai University, 2016

Diploma in Training and

Development from Indian Society of

Training and Development (ISTD),


PGDM (Human Resource) from IILM

Institute for Higher Education,

Gurgaon, 2010.


B.Com. (Honours) from Jesus and

Mary College, Delhi University, 2008

12th (Commerce) from ST. Thomas

School from CBSE Board, 2005.

10th from ST. Thomas School from

CBSE Board, 2003.


Certified Master Trainer and

Facilitator from CAMI, USA

Certified Instructional Designer from


Licentiate Training & Development



TISS Mumbai as Language Trainer

Worked as Independent Training Consultant (Sep 2015- Dec 2017)

Project 1: Content Review with NIIT Yuva Jyoti

Project 2: Training consultant with TechMatrix Software Solutions Pvt Ltd

Project 3: Soft Skill Trainer with APAR India (PMKVY Project- Personality Development

& English Language)

Project 4: English Language Trainer with Navy Wives Welfare Association (PMKVY Project- English Language & Personality Development

Project 5: Master Trainer Soft skills with Karmaarth Foundation - CSR project of Jagannath Institute of Management Studies (JIMS)

Worked with Prabhaav Learnings Pvt Ltd as Sr Manager –Training and Development

(May 2014 – Sep 2015)

Projects: College Campus to Corporate Program, Personality Development & Leadership workshops, Teacher training, Vocational Training Audience: College students, Teachers, Junior level employees, Underprivileged community

Key Result Areas:

Working with business leaders and managers to identify the training needs and trends within the business.

Prepare training calendar for the various departments on the basis of their training needs.

Designing a solution which includes a blended approach to learning such as coaching, classroom training, 1-2-1 session etc.

Determining, monitoring, reviewing and evaluating HR policies and plans to meet business needs

Developing and implementing performance management systems to plan, appraise and improve individual and team performance

Advising and assisting other Managers in applying appropriate induction, training and development programs

Designing competency mapping for the roles within the organisation.

Evaluate trainer’s performance and training program effectiveness.

Supervising the overall functioning of the departments within the organisation.

Develop and organize training manuals, multimedia visual aids, and other educational materials.

Prepare quarterly feedback reports on targets and accomplishments of various departments within the organisation.

Ensure the compliance of QMS policy as per accredited organisation. Worked with NIIT as Senior Executive Training & Operations (June 2011- May 2014) Projects: NSDC Skill development program (Soft skills, Retail, Food & Beverage, IT/ ITES industry, BFSI sector)

Audience: Trainers, Underprivileged youth

Key Result areas:

Training and Development

Conducting Industry Orientation programs, Communication training, Job Readiness programs, Personality Development programs and other Skill development programs.

Training the trainers on delivery of content, classroom management and Soft skills.

Conducting Quality Audits to ensure quality in performance of the trainer.

Prepare weekly, monthly and quarterly reports on the batch performances.

Handling batch evaluation, feedbacks and certifications. Operations

Handle the sales process and operations at the centre.

Handle financial statements and evaluations reports at the centre.

Sourcing and interviewing candidates for centre operations. Worked with Golden Opportunities Pvt. Ltd., Gurgaon as Recruiter Consultant (March 2010-Dec 2010)

Key Result Areas:

Gather and analyse the job requirements from the client.

Search, identify, screen and match suitable candidates to specific job orders.

Coordinate with the clients & schedule the interview with the candidates.

Follow up with offered candidates and the client and ensure smooth joining process.

Maintain daily and weekly reports to be shared with the top management. Declaration:

I, hereby, declare that all the information provided above is true and to my knowledge. Date: (Aditi Massey)



o Won First Prize in Interschool

Talent Festival Folk Dance



o SCOP (Student Council of

Placement) in IILM Institute

for Higher Education,

Gurgaon, 2008-2010.

o NSO (National Sports

Organisation) in 2006-07.

o JMCEP (Jesus and Mary

College Education

Programme) in 2005-06.


o Cluster Zone Kho–Kho

Tournament organized by

CBSE in 2003-2004

o Nature Photography Camp

and received KEES-Flash

Your View Point, a Nature

Photography Award in 2002.


‘Award of excellence’ for the

outstanding performance in the FY

2012-13 in NIIT

‘WOW Card’ for achieving 94% of

the quarterly target for 2012-14 in



Operating system- Windows

(XP/Vista/2007/ 2010/ 2008),


ERP Package - SAP Human

Resource ECC 6.0, Tally ERP 9.0

Other Package - MS Office



Father’s Name : Mr Harrison Massey

Date of Birth : 23rd October, 1986

Marital Status : Single

Nationality : Indian

Languages : English, Hindi

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