Dൾൻඈඋൺ C ඈൽඈ

Glen Burnie, MD ***** 410-***-**** addd1r@r.postjobfree.com

Multi-tasking Manager well-known for creating a positive workplace. I am detailed oriented aiming to leverage s skill for team development and client retention and to add value to the Company team. I have over 31 years of experience in the Property & Casualty and Life & Health Industry. I have a strong ability to adapt to new environments and situations. Am an effective leader and problem-solver. Highly commented to ensuring the highest quality of service to customers and provide the best products to their individual needs

Insurance Sales Expertise in Property & Casualty and Life & Health

Time Management

Client Relationship Management

Insurance Product Expertise

Staffing and scheduling

Claims Handling

Complaint Resolution

Data collecting and needs analysis

Regulatory Compliance

Licensed Sales Producer, 01/1988 to Current

Keith Miller Insurance Inc (Allstate) – Ellicott City, MD I have had my Property & Casualty and Life & Health license since February 1988. Responsibilities:

>Provide customers the best coverage for their specific needs

>Establish customer relationships and follow up with customers on their previous purchase and suggesting new products, as needed.

>Performed needs analysis; policy reviews upon renewals

>Handled claims, customer service requests.

>Conducted risk assessments and outside home inspections

>Maintained computer equipment, printers, scanners and fax machines

>Utilized efforts to increase revenue by email campaigns, cross-selling and x-dating

>Delegated tasks to employees to provide selling opportunities Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

S අඅඌ

Wඈඋ H ඌඍඈඋඒ

>Performed payroll responsibilities every month by correcting any variances and scheduling conflicts

>Maintained a 90% and higher retention by handling customer concerns in a timely manner Associate of Science: Optometrics

St Ptersburg Junior College - St. Petersburg, FL

Eൽඎർൺඍ ඈඇ

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