Tariq Azzam Omar CV

:Name Traiq Azzam Omar

:Nationality Jordanian

:Date-of-Birth 19/11/1981

Marital Status Married+ 2 Children

:Iqama Status Transferable

:E-mail addd06@r.postjobfree.com

:Address Saudi Arabia- AL Ahsa

: .Saudi Mobile No 009**-*********

Jordanian Mobile 009**-*********

: .No

Summary of Objective:

As a specialist in hospitality field, I'm seeking the position of a restaurant manager and overseeing the operation and staff of the restaurant to maintain the highest level of standards and efficiency in a luxurious hotel.

Summary of Qualifications:

● Familiar with the management principles of restaurant service

● Possess excellent customer service, leadership, and relationship building skills

● Knowledge of the healthy and safety standards pertaining to food service

● Good communication, organizational and management skills

● Remarkable ability to work a varied schedule, including weekends, holidays and evenings.

● Profound ability to hire and train new and existing employees to perform efficiently and effectively

Professional Experience:

Mahraja Restaurant, Al hasa - Saudi Arabia

10/2019-Until Now, Operation Restaurant Manager:

● Manage and oversee the entire restaurant operation

● Deliver superior guest services

● Ensuring guest satisfaction

● Plan and develop guest loyalty programs

● Plan new and update existing menus

● Plan and develop the overall restaurant marketing strategy

● Respond efficiently to customer questions and complaints

● Organize and supervise shifts.

AL Za'ater AL Bari Restaurant, Riyadh - Saudi Arabia 1/2016-9/2019, Operation Restaurant Manager:

● Supervise all restaurant activities and ensure compliance to all company standards to increase all sales of labor costs and prepare various reports accurately and within timeframe arrange customers reservation and walk-in customers.

● Administer performance of all service staff and schedule and evaluate all restaurant operations and provide training to all employees receive all equipment and supplies orders.

● Prepare estimates of all food and beverage costs and coordinate with corporate staff and assist to purchase all required supplies and place required orders for all distributors and ensure response to all complaints.

● Manage all shifts for restaurant operations and schedule all process and maintain cleanliness at all times and assist to resolve all complaints and maintain food quality at all times and perform regular interviews with all employees

● Maintain optimal level of sanitary procedures for all food handling and maintain neat and clean kitchen area and ensure optimal quality of all food preparation and ensure compliance to all standards. Tavola Restaurant, Riyadh - Saudi Arabia

1/2015-1/2016, Restaurant Manager:

Main responsibilities as a Restaurant Manger are:

Ensure that restaurants operate efficiently and profitably while maintaining their reputation and ethos. They must coordinate a variety of activities, whatever the size or type of the outlet. Managers are responsible for the business performance of their restaurant, as well as maintaining high standards of food, service, and health and safety.

● keep the work flow going in all day of the week.

● arrange customers reservation and walk-in customers.

● schedule employee attendance and train new ones.

● receive all equipment and supplies orders.

● supervise all maintenance work in the restaurant.

● Supervising the opening of the new branch of the restaurant. Pre Opening of the new branch Main Responsibilities: I worked on many aspects such as:

• General Operation

• Menu

• Kitchen Operations/Service Operations

• Staffing

• Training

• Restaurant Branding and Menu Design

• Uniforms

• Advertising and Public Relations

Al- Kaif Restaurant, Amman Jordan

6/2013-1/2015, Restaurant Manager:

Pre Opening Main Responsibilities:

I worked on many aspects such as:

• General Operation

• Menu

• Kitchen Operations/Service Operations

• Staffing

• Training

• Restaurant Branding and Menu Design

• Uniforms

• Advertising and Public Relations

And my responsibilities as a Restaurant Manger are: Ensure that restaurants operate efficiently and profitably while maintaining their reputation and ethos. They must coordinate a variety of activities, whatever the size or type of the outlet. Managers are responsible for the business performance of their restaurant, as well as maintaining high standards of food, service, and health and safety.

Restaurant management combines strategic planning and day-to-day management activities, such as shift pattern organization. Depending on the nature of the outlet, the role may have creative aspects, particularly in marketing and business development Foyer Lounge Restaurant at Four Season Hotel, Amman Jordan 1/2011-6/2013, Assistant Restaurant Manager:

Played a key role in the start-up of a new fine dining establishment. Oversaw general maintenance, operation, and new material selection. Conceptualized and created the restaurant's menu. Selected a team o staff, server assistants and host staff, and conduct training t maximize success. Managed all front and back of the house operations and on/off premise catering activities for gust counts up to 200 pax.

Main Responsibilities:

● Supervise day-to-day shift activities of one or more food and beverage outlet

● Assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs.

● Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of the food and beverage outlet.

● Maintain procedures to (1) ensure the security and proper storage of room service inventory and equipment (2) ensure the security of monies, credit and financial transaction, (3) replenish supplies, inventory, uniforms etc. in a timely and efficient manner, and (4) to minimize waste and control costs.

● Participate in taking inventories.

● Ensure that all restaurant equipment is in proper operational condition and is cleaned on a regular basis.

1/2009-1/2011, Restaurant Supervisor: Vivacce (Italian Restaurant) Highly creative, knowledgeable and skillful Hotel Restaurant Supervisor with huge background in supervising food preparation and providing daily supervision to food personnel to ensure compliance with Serve-Safe guidelines and Department of Health regulations.

Main Responsibilities:

● Scheduled and trained employees and ensured proper coverage.

● Checked restaurant on daily basis to ensure cleanliness, high quality food and food presentation.

● To inform about daily events, conducted pre-shift meetings of employees.

● Supervised check or credit policies and procedures and cash handling.

● Regularly greeted customers, took reservations, served food and beverages and maintained the reservation book if necessary.

● Made sure that side work duties were complete and tables were properly set before, during and after opening hours.

● Responsible for performing other related duties as assigned. I've received an achievement certificate as the Employee of The Month in Nov-2010 Main Restaurant at Four Season Hotel, Amman Jordan 1/2006-1/2009, Senior Waiter:

Main Responsibilities:

● Assist food prepares in order completion by informing chefs of client preferences and immediate response upon food call.

● Handle two sections of restaurant with punctual, friendly service for new and current customer.

● Implement an online marketing plan to promote.

● Produce director mail pieces for current client base to increase sales. Banquet at Four Season Hotel, Amman Jordan

6/2004-1/2006, Banquet Waiter:

Main Responsibilities:

● Delegated with giving dining service during all shifts.

● Successfully handled, monitored and controlled whole food and beverage operation.

● Forged well-built relationships with the customers, staff members, guests and team organize.

● Outstanding Client understanding and commended for developing hotel ambience.

Rama Hotel, Amman Jordan

1/2003-4/2004, Restaurant Captain:

Main Responsibilities:

● Prepared food to restaurant standards.

● Instrumental in assisting management to achieve better order to table speed

● Coached and instructed other waiters.

San Rock Hotel, Amman Jordan

12/2001-12/2003, Restaurant Waiter:

Philadelphia ( Land Mark ), Amman Jordan

6/1997-12/1998, Banqueting Waiter

Education:

● High school Diploma from Mathhar Arsalan High School on Al-Zarqa'a-Jordan 1998

● Diploma in Hotel Management Degree from The Arabian College in Amman-Jordan 1999-2002

Training Courses in the Four Season Hotel:

● Complaint Handling (Jul-2005)

● The Basic First Aid Training Course (Feb-2006)

● Designated Trainer (Apr-2006)

● Intermediate English Course (Apr-2006)

● Glottology (Aug-2006)

● All About Cigar (Jan-2007)

● Microsoft Office Skills (Feb-2007)

● Handling Guest Complaints (Feb-2007)

● Stress Awareness (Mar-2007)

● Designated Trainer Workshop (Apr-2007)

● Food Allergy (Apr-2008)

● The Illy Espresso Quality in a cup coffee Training (Oct-2010)

● Introduction to Beverages.

● Cheeselious ( Cheese Making )

● Meat Cutting.

● All about Seafood.

Hobbies:

● Reading

● Cocking

● Traveling

References:

● Waseem Sakas, Director of Banquet Manager at the Four Season Hotel in Amman-Jordan(009***********)

● Fikri Issa, Assistant Food And Beverage Director at Al-Zafra Resort in Abu Dhabi-UAE (009***********)

● Mohammad Khader, IT Manager at Dar AL-Eman Intercontinental in Al-Medina Al-Monawra-Saudi Arabia(009***********)

Contact this candidate