Andrew Arruda

** ******** ******, ******, ** ****5

401-***-**** • addcyp@r.postjobfree.com

Property Manager

Results-driven leader with proven talent for overseeing daily operations across commercial facilities

Accomplished property management leader with 21 years of experience leading business development, finance, maintenance, and administration for multiple commercial facilities. Expert at cultivating lasting tenant relationships and driving continuous improvement of budgets and revenue generation to achieve optimal P&L results.

Leasing & Marketing / Profit & Loss Controls / Tenant Relationship Management

Property Maintenance and Construction / Contract Administration & Finance / Vendor Negotiations

PROFESSIONAL EXPERIENCE

Commercial Property Manager (2018 – Present) Rockland Property Management, Warren, RI

Direct all facets of commercial property management for 3 commercial buildings with 13+ tenants and total of 450,000 sq. ft. of space.

Key Achievements:

Maintain 93% occupancy rate through proactive marketing of vacancies across traditional and digital channels and partnerships with real estate agencies and local business hubs.

Optimize P&L performance and cash flow – reduced utility costs by $90,000 p.a. and oversee $350,000 budget delegation, vendor selection and negotiation, A/P, and A/R (billing, CAM expenses, and rent collection).

Achieve high rates of tenant retention and satisfaction through timely resolution of any maintenance issues and implementation of strict controls over facilities’ health, safety, and security standards.

Schedule and coordinate teams of up to 15 subcontractors on preventative maintenance (landscaping, carpentry, painting, construction, plumbing, electrical, safety, elevator and fire systems) and property renovation or repair projects.

Commercial Property Manager (1999 – Present) TDR Properties, Warren, RI

Spearhead property management, business development, marketing, maintenance, finance, and administration for a portfolio of 2 commercial building with total space of 35,000 sq. ft. Establish and nurture relations with 13 tenants and oversee P&L statements, budgeting, and contract administration.

Key Achievements:

Maintained 100% occupancy rates, consistent positive cash flow, and optimal profit margins for 21 consecutive years.

Purchased a property and directed the construction of a second building; negotiated competitive mortgage and construction loans resulting in quick breakeven.

Increased the properties’ value and strengthened tenant loyalty through strategic planning and execution of property renovation and maintenance projects.

National Sales Manager (2010 – 2017) The Hub Pen Company, Braintree, MA

Strategized and launched a comprehensive plan for the company’s expansion into nationwide USA and Canadian markets. Directed 30 outside and 10 inside sales representatives and optimized current departmental and sales operation procedures.

Key Achievements:

Recruited and trained 17 new sales personnel who generated $17M sales in five years.

Increased sales volume from $30M to $70M in 7 years and led penetration of Canadian markets resulting in $1.5M additional revenue.

Generated $5M in incremental sales per annum by introducing an inside sales department with 10 sales personnel – administered field training programs and developed inbound and outbound sales models.

Improved client expectations management which enabled the company to win two prestigious awards – #1 Pen Company out of 1200 companies and Supplier of the Year out of 3500 companies.

Additional Experience:

RS OWENS & COMPANY, Chicago, IL

Vice President of Sales (2010)

National Sales Manager / New Business Development Manager (2009 – 2010)

Regional Sales Manager (2009)

Directed sales strategy and key account management for company. They produce awards and gifts for the Oscars, Emmys, Cotton Bowl and Rock & Roll Hall of Fame.

DISTINCTIVE BRANDS (D/B/A PictureFrames.net), Warren, RI

Senior Vice President of Sales & Business Development / President / Founder (1996 – 2009)

Launched and grew company to $1.6M in 3 years from startup and achieved consistent growth leading to acquisition by RS Owens & Company in 2009.

EDUCATION AND TRAINING

Bachelor of Science in Business Administration, 4-Year GPA 3.36

Concentration in Marketing

University of Rhode Island, Kingston, RI

Credentials

Master Advertising Specialist – Promotional Products Association International

Six Sigma Green Belt

Professional Associations

Board Member, Bristol-Warren Education Foundation, 2010 – 2013

Chairman of the East Bay RI Chamber of Commerce, 2008

Board Member, Premier Group, Consortium, 2001 – 2004

Chairman of the PPAI Market & Information Research Committee, 1999 – 2002

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