Store Manager Service
Resume:
Katie M. Baird
* ********** **. **** *** Manchester, NH 03102
857-***-**** **********@*****.***
Objective:To build a long-term career in the mechanical industry with opportunities for career growth within a stable and dynamic workplace.
Education:
Benjamin Franklin Institution of Technology, Boston, MA May 2015 Associate’s Degree, Automotive Technology
● Electricity & Electronics:electricity and magnetism, including current, voltage and resistance
● Engines:laboratory style class, assembly and disassembly of combustion engines
● Brakes: brake system theory, operation and repair
● Auto Hybrid Safety Technology: safety and future technology systems
● Technical Communication: communicating about technical or specialized topics Employment:
Honda Cars Of Boston, Boston, MA 2016 – Present
Service Advisor
● Explain technical terms communicated between service technicians and customers
● Work with clients to determine mechanical problems
● Write service orders with descriptions of problems and repairs BMW Herb Chamber, Boston, MA 2014 – 2016
Business Development Center “BDC” Representative
● Managed appointments for clients using Xtime
● Used Automatic Data Processing “ ADP”
● Managed and maintained phone conversations with clients Starbucks Coffee Company, Boston, MA 2012 – 2015
Barista
● Oversaw managerial responsibilities: opening business and managing shipment orders
● Performed cashier duties and demonstrate an ability to multitask
● Trained new hires on machinery and processes
SunBridge HealthCare,Lancaster, Ohio 2010 – 2011
Housekeeper
● Maintained a clean & sterile environment
● Conducted inventory of supplies including stocking and ordering merchandise
● Learned and performed tasks quickly and efficiently Professional References
Katie M. Baird
6 Northbrook Dr. Unit 605 Manchester, NH 03102
857-***-**** **********@*****.***
Joe Bognanno
National Grid
Boston, MA
David Protano
Benjamin Franklin Institute of Technology, Professor Boston, MA 02116
********@****.***
Shirish Desphande
Starbucks, Store Manager
Boston, MA 02458
***********@*****.***
Kyle Curtis
Herb Chambers BMW, Service Manager
Boston, MA
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