crishel marie A. del rosario
*** ******* **. ***. ******** CALOOCAN CITY
firstname.lastname@example.org / +639*********
Hardworking waitress skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field, with 2 years of experience.
Food safety understanding
Table setting arrangements
Buffet setup and takedown
Check payment processing
Waitress, On Call 12/2017 to 12/2019
Royal Hospitality – Doha,Qatar
(St.Regis, Ritz Carlton, The torch, Mondrian and JW Marriott)
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Loaded trays with accessories, including eating utensils, napkins and condiments.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Set dining tables to prepare for diverse types of events and follow strict service standards.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Wiped down and sanitized food preparation areas using dishcloth, hot water and cleaning products.
Processed customers payments and provided receipts.
Age : 23 year’s old
Date of Birth : July 13, 1997
Gender : female
Civil Status : Single
Height : 5’3
Weight : 50kgs.
Nationality : Filipino
Bachelor of Science and/with education degree: Hotel and Restaurant Management,2013/2017
Bestlink College of the Philippines - Quezon City High school : 2009/2013
General T. De leon National High School - Valenzuela City
Grade school: 2003/2009
Sta. Quiteria Elementary School - Caloocan City
SEMINARS AND TRAINING EXPERIENCE
On-the-Job Training (OJT)
Completed 300 hours F&B Completed 100 hours Housekeeping
Aloha Hotel Malate Manila Eurotel Hotel North Edsa
(April 11,2016-May 20,2016) (June 13,2016-July 4,2016)
N(ational Certificate-II Front Office Services (October 29, 2015)
Hotel Familiarization Seminar
National Teacher’s Camp in Baguio City/7th floor Baguio Crown Legacy Hotel (December 5-7, 2014)
APEC on-board Training 2GO ship M/V St. Leo the Great (March 4-7, 2016)
St. Regis Hotel Doha Ramadan Tent 2018 (June 15, 2018)
Marriott Hotel Doha Dimdex Conference (March 12-14, 2018)