crishel marie A. del rosario

*** ******* **. ***. ******** CALOOCAN CITY

addcx7@r.postjobfree.com / +639*********

Professional Summary

Hardworking waitress skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field, with 2 years of experience.

Skills

Food safety understanding

Bussing expertise

Table setting arrangements

Menu memorization

Buffet setup and takedown

Check payment processing

Work History

Waitress, On Call 12/2017 to 12/2019

Royal Hospitality – Doha,Qatar

(St.Regis, Ritz Carlton, The torch, Mondrian and JW Marriott)

Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.

Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.

Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.

Loaded trays with accessories, including eating utensils, napkins and condiments.

Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.

Set dining tables to prepare for diverse types of events and follow strict service standards.

Folded napkins and prepared silverware sets to provide adequate supply for host station.

Wiped down and sanitized food preparation areas using dishcloth, hot water and cleaning products.

Processed customers payments and provided receipts.

PERSONAL INFORMATION

Age : 23 year’s old

Date of Birth : July 13, 1997

Gender : female

Civil Status : Single

Height : 5’3

Weight : 50kgs.

Nationality : Filipino

Education

Bachelor of Science and/with education degree: Hotel and Restaurant Management,2013/2017

Bestlink College of the Philippines - Quezon City High school : 2009/2013

General T. De leon National High School - Valenzuela City

Grade school: 2003/2009

Sta. Quiteria Elementary School - Caloocan City

SEMINARS AND TRAINING EXPERIENCE

On-the-Job Training (OJT)

Completed 300 hours F&B Completed 100 hours Housekeeping

Aloha Hotel Malate Manila Eurotel Hotel North Edsa

(April 11,2016-May 20,2016) (June 13,2016-July 4,2016)

N(ational Certificate-II Front Office Services (October 29, 2015)

Hotel Familiarization Seminar

National Teacher’s Camp in Baguio City/7th floor Baguio Crown Legacy Hotel (December 5-7, 2014)

APEC on-board Training 2GO ship M/V St. Leo the Great (March 4-7, 2016)

St. Regis Hotel Doha Ramadan Tent 2018 (June 15, 2018)

Marriott Hotel Doha Dimdex Conference (March 12-14, 2018)

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