New Delhi, INDIA Contact: 084********; Email: firstname.lastname@example.org
Work Experience: Highly experienced in the retail business with 5.5 years working as a Store Manager & Merchandiser for various products and services for 5.5 years.
Domain of Expertise: Team Leading, set and focus on goals, commit to generating excellent customer experience and building on opportunities.
Key Skills: Retail Store operations, People management, Visual merchandising.
Store Manager August 2018 – January 2020
Athlete’s Co (High End Sports Brand Store) Apparel Group, Dubai, UAE
Tasked with planning, monitoring and maximizing Apparel’s retail budget, product inventory, purchasing and sales.
Works closely with Human Resources in recruiting, selecting and training new personnel.
Schedules weekly meetings with assistant store managers, supervisors to identify problem areas, ways to improve sales and address persistent customer issues.
Conceptualized, developed, implemented and tracked the results of all marketing programs.
Conducts regular audits on inventory records, store front design, cleanliness and safety standards.
Reviews store financial reports relating to profitability objectives; projected income statement, cash flows and disbursement schedules, for the purpose of developing strategies to meet targets for revenues and cost management.
Assistant Store Manager December 2015 – December 2017
Skechers, Apparel Group, Saudi Arabia
Promote and support the high quality Skechers brand image through professional selling.
Reinforce the importance of comfort and service by professionally fitting every customer with the proper footwear.
Build and maintain strong major account business-to-business relationships.
Achieve overall sales and financial goals of the store with direct profit and loss responsibility in each store.
Maintain and promote merchandising standards in the store.
Execute monthly store objectives and implement promotional initiatives.
Drive business at the store level coaching merchandising and selling skills.
Study and know the strengths and weaknesses of competitors' products.
Achievements and Awards
Awarded with certificate for best store in sale by General Manager during the period of August and September 2016 in Jeddah, Saudi Arabia.
Appreciated by the management for the best customer service given by the store Team in Mystery shopping.
Woodland Retail (Aero Club) June 2013 to October 2015
Develop and administer effective projections of inventory and prepare promotional strategies and assist to make plans.
Coordinate with senior planner and administer transition of all plans and prepare assortment sheets for same.
Monitor all merchandising inventory and manage all purchase orders.
Evaluate all current business trends and analyse all performance for sales activities and prepare forecasts for all seasonal store plans.
Head merchandiser for all window and in store display of stock, changed on a weekly basis.
Assist Regional manager and accountant with weekly pay reporting and banking.
TURQUOISE AND GOLD PVT LTD, BANGALORE September 2012 to May 2013
Providing administrative and analytical support to the Designer.
Making ladies & kids wear garments as per designer’s approval.
Carry out activities appropriately in season to increase sales and sell.
Acts as mediator between the Stores, Head Office, Marketing, Warehouse and the Brand Heads.
Assuring stock delivery on time to the stores and to the warehouse.
Maintained professional relationship with customers and co-workers.
SANFAB INDIA LTD, BANGALORE September 2007 to September 2012
Handle the development stage and sampling of new styles while overseeing all the aspects of merchandising.
Product research and developments.
Follow up with customers for the whole cycle from development stage to bulk delivery stage while providing full support in sourcing & development, sampling & fitting, manufacturing & product processing, quality assurance & compliance.
Acquire and maintain a proper merchandise assortment while ordering, handling, and related costs are kept in check.
Develop samples as per buyer's approval and new development of samples. Keep track of goods as per production planning of products and ensure timely delivery with desired quality.
1. MBA in Retail Management and Visual Merchandising from National Institute of Retail Management (NIRM), Bangalore.
2. Clothing Production Technology - National Institute of Fashion Technology (NIFT), Bangalore (2005)
3. Diploma in Apparel Design and Fabrication Technology from - Karnataka Technical Board (2001-2004)
Advanced Excel – VLOOKUP, PIVOT TABLE, MATCH, FLASH FILL, IFERROR, OFFICE SUITES, SPREADSHEETS.
Age: 36 Years
Marital status: Married
Languages Known: English, Hindi, Punjabi, Kannada and Arabic
Interest: Cooking and Gym