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Accounting Customer Care

Location:
Manama, Capital Governorate, Bahrain
Posted:
May 21, 2020

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Resume:

Younis Khaled Al Hamad

Date of Birth

**/**/****

Nationality

Jordanian

Marital Status

Married

Mobile

009**********

Email

addcqo@r.postjobfree.com

Address

FLAT 22 BLDB 1137 R 3719 RIFFA BUHAIR 937 KINGDOM OF BAHRAIN

Executive Summary

oB.Sc in Accounting From University of Baghdad Iraq 1998

o19 years of experience in Accounting, Finance and Auditing fields.

among them 11 years in Bahrain at EWA and 8 years in Jordan.

oCMA (Partial Completion).

o15 years of experience in ERP fully integrated Systems including ERP ROSS,EWA CSS and SAP.

oBilingual fluency: English, Arabic.

Education

- B.Sc. Accounting From University of Baghdad / Iraq 1998

- CMA (partial completion)

Work Experience

Electricity & Water Authority / Manama / Bahrain

May 08th 2017

Present

Utilities Sector

Electricity & Water Authority / Manama / Bahrain

Jan 13th 2008

May 07th 2017

Utilities Sector

Abu Hejleh (Bait Alumr) For Construction Projects

Jul 2nd 2006

Jan 11th 2008

Construction Industry

NEPCO

National Electric Power CO.

March 28th 2001

Dec 17th 2003

Dec 31st 2005

Jul 1st 2006

Utilities Sector

Senior Accountant, Project Payment Group

- Ensures the integrity of accounting information by recording,

verifying, posting, and entering transactions.

- Validate the accuracy of Contractors invoices in compliance with

accounting procedures before passing for payment.

- check periodic Projects status report (invoices, budget and

payments) and resolve any discrepancies and irregularities.

- ensure all contractors payments are made in timely manner to

maintain the reliability & efficiency of EWA & preserve the good well of suppliers & contractors.

- Analyze financial information and summarize financial status.

Review and analyze project budget and keep financial monitoring.

- Support & ensure accurate and timely monthly, quarterly and year

end close processes.

- prepare various financial management reports.

- monitor and support taxation requirements.

- prepare for financial audit and coordinate the audit process.

- Plan, assign and review staff daily work, attendance and leave.

Accountant, Customer Accounts Control Unit

- Manage, control & supervise all types of billing exceptions

Resolving process through team work.

- Ensure billing exceptions are resolved correctly and in timely

manner to maintain customers’ bills, readings & timing are all

accurate.

- Make the necessary adjustments for customers billing,readings and consumptions in compliance with EWA

rules and regulations.

- Update customers tariff for electricity,water and municipality

Rates & rents According to the followed instructions.

- Track and adjust customer’s bill concerning water leakage through liaise with Water Conservation Section .

- Liaise with staff concerned inside CSD directorate (customer

relations, customer care, meter readers etc.) or other Directorates

(Conservation,EDD,WDD etc.) on matters related to unit`s scoop of

Work.

- Supervise and control Staff of 17 Employees daily work.

- Prepare periodic reports as per management request.

- Perform and review Quality assurance for procedures and

processes through Balanced scour Cards and KPIS.

Accounting Section Head

Prepare, manage & report budgets financial statements & cash

Flows.

Financial statements Preparation.

Top management Financial reporting.

Banking, External Auditors Affaires Coordination.

Control and supervision the Accounting section transactions.

Supervise accountant’s daily work.

Senior Accountant, Internal Review Section

Participate in Preparing the financial statements (balance sheet, income statement.)

Accounts Analysis, review and audit.

Management Reports preparation.

Financial statements analysis.

External Auditor coordination duties.

NEPCO

National Electric Power CO.

Dec 18th 2003

Dec 31st 2005

Utilities Sector

Zalloum Group

Sep 14th 1998

March 27th 2001

Manufacturing / Food Industry

ERP Business Team Member

Matching the business procedures between the old system and the new

Operational environment.

Appling the whole business cycle in the ERP modules.

Carry out the unit test, integration test.

Follow up and test the modules customization.

End user training.

Perform the modules documentation, translation into Arabic.

Handling the business procedures problems which may occur.

Accountant

Accounts receivable, accounts payable, general ledger, inventory control, and payroll.

Sales and sales representatives accounting.

Banks reconciliation

And all the day to day accounting work.

Training

2019 FCE Cambridge First Certificate in English

2013 EBC City & Guilds Of London Institute

2012 IELTS British Council – Bahrain

2012 BMS International Leadership Conference -

2009 CMA Bahrain Institute of Banking & Finance

2006 JAPA International Accounting statements

standards

2006 JIMS Computerized Accounting Systems

2005 SWED POWER ERP training course (Stockholm, Sweden)

2002 NEPCO English Language course for Power

Industry

2002 MLC English Language courses (Level 5-7)

2002 Talal Abu_Ghazale Internal Auditing

2001 AABFS Control and supervision of Insurance

2001 Arab Economists Financial statements analysis

1999 Sales Tax Dep. Sales Tax Law Course

Additional Information

Skills

Strong communication skills.

Supervisory Skills.

problem-solving skills

Computer Skills:

MS OFFICE (EXCEL, WORD, POWER POINT)

Computer Applications:

- SAP (EWA)

-CSS (Customer Service System – EWA)

- ERP (Ross Systems)

Languages:

Arabic

English (IELTS 2012 Band 6)

English for Business Communications (EBC Level 1

1st class 2013)

Cambridge First Certificate in English (FCE 2019)

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