Majedul Islam
Hamilton, ON
addcql@r.postjobfree.com
To secure a position with a well-established organization with a stable environment that will lead to long lasting working relationship.
Professional Experiences
Help Desk Support
Halton Regional Police Services – Oakville, ON
September 2017 to September 2019
• Troubleshoot client’s server, e-token, and reset voice mail password
• Conduct and follow-up calls to potential and existing customers via telephone and e-mail to troubleshoot and create RMA to replace devices
• Edit new and past employee documents and make sure all documents are up to date and create back up Customer Services Representative
Circuit Logistics – Stony Creek, ON
February 2015 to August 2017
• Organize paper bills, receive inventories and release empty trailers after unloading inventories
• Verify and input data on logistics tracking spreadsheet and report to supervisor
• Monitor inventories with cameras and time to time foot patrol inside the warehouse to prevent any theft Sales Representative
Combined Insurance – Oakville, ON
January 2013 to January 2015
• Set sales targets and define strategy to achieve those targets and follow the set strategy punctually
• Build and maintain excellent relationships with new and existing clients
• Identify and analyze new potential prospects by analyzing market strategies, requirements, and financial Education
Bachelor of Commerce (Honors)
University of Ontario Institute of Technology – Oshawa, ON 2007 to 2012
Computer Systems Technology
Mohawk Collage – Hamilton, ON
2013 to 2016
Skills
Proficient using MS Word, PowerPoint, MS Excel