Prasanna Kumar N. +91-892*******

addcqk@r.postjobfree.com

Summary

An energetic and motivated Assistant Housekeeping Manager with 10 years of experience in Hotels, Hospitals. Having an ability to lead housekeeping department with the leadership skills and team management. Excellent attention to details, delegate skills and a great team motivator that leads by example

Education

• Diploma in Hospitality Management from Canan School of Catering & Hotel man- agement (American Hotel & Lodging Association), Chennai 2003 - 2006

• H.S.C from Anderson Hr.Sec.School, Kanchipuram 2002 - 2003 Work Experience

• Working as Operation Manager – Housekeeping in GOMS integrated facility man- agement, Chennai from June 2019

• Worked as Senior Executive – Housekeeping in Faber Sindoori Management Services at Apollo First Med Hospitals, Chennai from Aug 2016 to Mar 2019

• Worked as Housekeeping Executive in Tenon Facility Management at ITC Grand Chola, Chennai from Aug 2015 to July 2016

• Worked as Housekeeping steward in Costa cruise line, Italy from Mar 2013 to Aug 2015

• Worked as Guest service supervisor in The Radisson Blu, Chennai from Oct 2011 to Feb 2013

• Worked as Housekeeping supervisor in The Savera, Chennai from Sep 2009 to Oct 2011

Training Experience

• Worked as Trainee in The Rain Tree, Chennai from May 2005 to Oct 2005

• Worked as Trainee in The Grand Laxmi vilas palace, Udaipur from May 2004 to Oct 2004

Operation Manager - GOMS

• Implementing systems and procedures in Housekeeping

• Ensure the smooth functioning of Housekeeping department in various sites.

• Conducting periodical training for staffs in sites

• Meeting clients on regular basis and fulfilling their requirements

• Giving directions to procure Uniforms, Consumables, Chemicals and Machines

• Co ordinating with vendors for new materials which comes in market and service for machines

• Monitoring Pest control activity and Security

• Ensuring the payments from client are received on time

• New site survey and Pre commission of site

Senior Executive – Housekeeping, Apollo First Med Hospitals

• Responsible for the aesthetic upkeep, cleanliness and maintenance of the hospital

• Ensured the smooth functioning of Housekeeping department and effective and effi- cient communication with all other departments and levels of management

• Providing a safe, pleasant and infection free environment to the patients

• Conducting regular meeting for staffs, supervisors based on the patient’s feedback and complaints

• Conducting training for new recruits and on job training for staffs posted in the pa- tient areas

• Worked effectively with Engineering department for the renovation, under repair and job orders in patient and public areas

• Organising and co coordinating with Nursing and patient services department

• Ensuring the Bio medical waste management protocols are followed as per TNPCB

• Checking and maintaining the uniforms and linen for the patient. ICU staffs and doc- tors

• Supervised daily shift operations and ensured compliance with all housekeeping poli- cies, standards and procedures

• Maximum utilisation of cleaning material and cost saving in the same

• Preparing the annual operating plan for the department and execution to the same feedback to the management

Responsibilities

• Handling the departmental operation and reporting to the Management

• Utilizing the resources to achieve the departmental goals and target

• Assisting departmental supervisors in implementing the brand standards & procedures

• Operating the departmental operations within the budget

• Preparing and monitoring the department activity schedule

• Organizing and developing the overall day to day operation of the Housekeeping De- partment

• Inspecting guest rooms and public areas as per standard

• Monitoring Pest control activity and Marble polishing

• Tracking guest room and machinery maintenance

• Tracking inventory and maintaining par stock of the linen and supplies

• Taking care of health and safety of Guest and staffs

• Adhere and ensure emergency procedures are followed during emergency evacuation

• Planned and conducted departmental training

• Monitoring the staffs with regards the chemical handling, PPE usage and safe work practices

• Lead the team to achieve their goals

• Perform other duties as required

Area of Knowledge

• Marble polishing

• Machines Handling

• Pest control activity

• Bio medical waste management

• ISO and NABH audits

Personal Information

Name : Prasanna Kumar N.

Date of Birth : 14/05/1986

Gender : Male

Languages Known : English, Tamil & Hindi

Mobile : +91-892**-*****

E mail : addcqk@r.postjobfree.com

I hereby assure that above furnished information is true to the best of my knowledge. Prasanna Kumar N.

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