Qualifications Summary:

Shaunte’ Douthitt is a certified Product Development and Project Management Professional with 15 years of managing Research & Development, Information Technology, Supply Chain, Process Improvement, Organizational Change Management projects, by implementing Agile and Waterfall Software Development Lifecycle methodologies. Experience in managing medium to large size programs/projects, which includes but not limited to: $10M-$20M projects for licensing, infrastructure applications, and data warehouse center.

Expert Competencies:

Project Management Professional Certification (PMP)

Lean Six Sigma Green Belt Certification (LSSGB)

Continuous Improvement Practitioner Certification (CIP)

Salesforces Administrator Certification (SAC)

SAFE Scrum Master Certification (SSMC)

SAFE Agile Certification (SAC)

Professional Experience:

Ricoh USA, Corporation October 2013 – Present

Manager, Product Development & Project Management

Devise project management strategies in Information Technology products, Infrastructure applications, and Integrations comprised of 30+ developers, project managers, project coordinators, business analysts, product owners, scrum masters, enterprise architects, & IT consultants focus on the development and maintenance of Enterprise Applications in healthcare, which includes but not limited to: Oracle EBS, Salesforces.com, SAP, SharePoint, Trac, Remedy, Service Now, MOR, Java, Smart Device Monitor (SDM).

Lead Data Analytical team and ensure that, for the assigned projects, all the necessary analytical tasks for developments, registrations, filings and responses to deficiencies and other testing are correctly identified and executed within project timelines. Review analytical data generated by the team to ensure quality, accuracy, and compliance status is being properly reported to the business and external clients.

Act as a IT Business Consultant/OCM Lead liaison between Ricoh, USA and external clients while executing the following but not limited to: quarterly business reviews (QBR), project charters, work breakdown structures (WBS), statement of work (SOWs), gather business requirements, project scopes, facilitate weekly status meetings, RAID logs, determine project schedules, communication plans, and execute OCM initiatives. I execute the following tools to complete the project’s end-to-end: Microsoft Excel, Microsoft Word, Microsoft Visio, Microsoft PowerPoint, Microsoft Outlook,

Create and manage budgetary of $10M-$20M which includes but not limited to: spearhead request for proposals (RFP) and statement of work (SOW), review business cases, facilitate recurring meetings, daily scrum, sprint planning and grooming, retrospectives, epics, features, and stories which includes detail of acceptance criteria. Managed project team, which comprised of project coordinators, business analysts, developers, IT consultants, and enterprise architects to assist with the Software Development Lifecycle (SDLC) and Agile methodology for healthcare clients by utilizing Enterprise and Infrastructure applications.

Train cross-functional teams which comprise of: IT Delivery team, Finance, Procurement, Legal, Sales, Logistics, Operations, Human Resource, Solution Design, and Business Intelligence on business process workflow and new technological products that support strategies for improved best business practices, technologies, and Agile methodologies that are applicable to Ricoh USA, Inc.

Lexmark Internationals May 2010 – October 2013

Manager, Research & Product Development

Acted as a Business Consultant/Scrum Master liaison between Lexmark & external clients for Infrastructure & Application implementations throughout the full Software Development Lifecycle (SDLC) while executing the following but not limited to: business requirements, budgetary creation, project charters, work breakdown structure (WBS), RAID log, timelines, project plans, request for proposals (RFP), statement of work (SOW).

Partnered in conjunction with product owners, scrum masters, enterprise architects, IT consultants, and developers managed, prioritized, and assessed the impact of all work items, such as features, product backlog, etc., included by providing the decision to create, fix, or defer at the product level.

Created and managed budgetary of $500k-$1MM which included the following: developed and executed request for proposal (RFP) and statement of work (SOW), creation of project schedules and timelines, executed quality assurance testing environment, risk breakdown structure (RBS), communication plans, deliverable validations, roadmap assessments, defined business requirements while I executed the following tools to accomplish project’s end-to-end: Microsoft Excel, Microsoft Word, Microsoft, Microsoft Visio, Microsoft Outlook, Microsoft PowerPoint, Microsoft Plan.

Led and directed in iteration demo and retrospective meetings to inspect and adapt the product or solution for the next iteration the team’s process for improvements in how they work to build solution increments. Gathered and documented detail requirements, functional specifications, user stories, and acceptance criteria for product and process enhancements.

Conducted root cause analysis (RCA) to assist cross-functional teams such as but not limited to: IT Delivery Team, Operations, Human Resource, Finance, Procurement, & Business Intelligence to continuously improve their best practices and methodologies to ensure maximum productivity.

Gabriel Brother, Inc. June 2006 – May 2010

Manager, Store Operations Management

Directed and managed day-to-day store operations, which included but not limited to: executed annual reviews, managed budgetary of $2M, strategized day-to-day operational objectives, conducted weekly and monthly store operations performance, managed a staff of 120+ associates, directed continuous improvement initiatives.

Responsible for managing associates to achieve operational metrics: quarterly financial forecast, workforce development, annual reviews, scheduling, conducted weekly and monthly performance meetings, interviewing, hiring, promotions, and terminations of employment.

Measured operations performance compliance, requirements, and directed appropriate actions by personnel to maintain store performance at required levels while building and cultivating employee morale, motivation, and loyalty.

Established strategic goals by gathering pertinent business, service, and operational information: identified and evaluated trends and options; chose course of action; defined operational objectives; reviewed and presented operational outcome. I executed the following the tools while I completed daily operational goals: Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.

Supported Gabriel Brother’s human resource internal processes related to payroll, employee benefit administration and compliance, training, recruitment, risk management, and PTO tracking.

Education:

Eastern Kentucky University 2009-2010 Paralegal Studies

College Of Technical Education 2012-2013 Medical Assistance

Bluegrass Community Technical College 2020-2022 Business Administration

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