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Customer Service Sales

Rockville, MD
May 20, 2020

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**** ********* ******* *** *** Gaithersburg, MD 20878


Driven senior majoring in Finance and Marketing with a strong interest in strategic financial planning, financial markets, and the fashion industry. Highly skilled in quantitative courses, such as applied equity analysis, portfolio management, investments, principles of accounting, and corporate finance. Proficient in Microsoft Excel using the DCF method, tracking company’s KPIs, interpreting financial statements, and building financial models. Bloomberg certified with extensive experience in financial software, such as the Bloomberg Terminal after managing a stock portfolio for the Bloomberg Trading Competition. Knowledgeable in conducting economic, industry, and company research. Excellent strategic thinker and winner of a retail pitch competition presented to a panel of real estate developers in the Fall of 2019. Experienced in customer service for over five years in the retail industry. Member of the Quantitative Finance Fellows which will focus on analyzing data using both SAS statistical suite and Microsoft Excel during Fall 2020. Extremely passionate about following news on the stock market and fashion trends that shape our lifestyles. Highly interested in progressing a career within Hugo Boss.


University of Maryland, Robert H. Smith School of Business GPA: 3.8/4.0 Bachelor of Science, Finance and Marketing Expected May 2021 Quantitative Finance Fellows Fall 2020 – Spring 2021 Strategic Design and Innovation Fellows Fall 2019 – Spring 2021 Dean’s List

Harvard Business School Online Expected August 2020 Certificate in Business Analytics Summer 2020

Montgomery College GPA: 3.5/4.0

Associate Degree of Science with honors, General Engineering Awarded December 2017 Dean’s List May 2015 – December 2017

Member of the Phi Theta Kappa Honors Society August 2016 – Present LEADERSHIP EXPERIENCE AND ACTIVITIES

Bloomberg Trading Challenge College Park, MD

Team Member Spring 2020

● Compete against peers by managing a $1M portfolio and develop investment strategies using the Bloomberg Terminal

● Conduct industry and financial research using functions to determine whether a stock is a buy, hold, or sell

● Analyze current events to forecast the impact they have on the portfolio and the industry in the short and long-term Retail Store Competition College Park, MD

Winner Team November 2019

● Winner of a 20-minute retail concept pitch presented to a panel of real estate developers

● Developed pro forma financials based on historical retail data, store design concept, and advertising/marketing campaigns

● Conducted primary and secondary research to shape store concept considering industry trends and target market’s wants WORK EXPERIENCE

Ann Taylor Bethesda, MD

Sales Associate June 2018 – Present

● Create content for the local Ann Taylor Instagram page and facilitate with visuals of the store

● Meet team financial goals of $1,000-$2,500 per shift

● Build customer relationships to register an average of five Ann Taylor loyalty cards per week

● Monitor daily online orders, fulfilling between 20-35 orders per shift Saks Off Fifth Clarksburg, MD

Selling Associate August 2017 – February 2018

● Engaged with customers to meet daily sales goals of $700-$2,000 per shift

● Managed day-to-day floor sales standards by ensuring loss prevention and presentation

● Appointed and located merchandise for 15-25 customers per shift to ensure consumer satisfaction

● Collaborated manager to resolve customer complaints SKILLS

Computer Programs: Proficient in MS Office Excel, PowerPoint, Word, SPSS, G-Suite, Adobe Photoshop, InDesign, Illustrator. Beginner in C++. Experienced with the Bloomberg Terminal.

Technical Skills: Bloomberg certified, data analysis, project management, customer service, time management, teamwork, engineering math Languages: English, fluent in Spanish

Additional Honors: Member of the National Society of Collegiate Scholars and the National Society of Leadership and Success Interests: Strategic portfolio management, financial analysis, fashion, leadership, and technology Work Eligibility: Eligible to work in the U.S. with no restrictions

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